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Jive Reviews 2025: Pros & Cons, Ratings & more

Is Jive the right solution for you? Read verified Jive reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

An excellent digital workplace platform for collaboration and knowledge sharing organization-wide

Jul 28, 2024

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Centralization of knowledge and transparency within the organization are among the most significant benefits of Jive Software. A search within the internal social network provides employees with instant answers, allows them to contact experts, and enables them to contribute to conversations rather than waiting for email replies. Due to its excellent tools for organizing web content, it is the ideal platform to establish a knowledgebase that evolves in tandem with your company.
What do you dislike? The initial learning curve can be challenging, especially when it comes to configuring permissions or setting up specific structures. Additionally, a more intuitive admin dashboard and updates with sufficient documentation would be beneficial. You can also receive redundant results for the same query, and at times, it displays less relevant results, which affects usability when deployed on a large scale.
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Marie D.

Industry : Staffing and Recruiting | Company size : 501-1,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

A robust collaboration hub that truly streamlines enterprise communication and engagement

May 7, 2024

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Jive Software has changed the way different teams and departments within our organization collaborate. The platform offers an intuitive interface and social intranet tools that encourage employees to exchange knowledge, share status updates, and collaborate on documents, rather than relying heavily on email chains. The integrated analytic tools enable leadership to view engagement levels and measure the reach of content to employees.
What do you dislike? Setting up customizations can take a considerable amount of time, which is not ideal for companies that typically have multi-layered communications. The interface, though easy to use, appears outdated compared to newer SaaS platforms. Finally, Jive's implementation team may need to provide specialized assistance for content migration at an enterprise level, which could extend the timeline and budget for the onboarding process even further.
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Robert W.

Industry : Financial Services | Company size : 501-1,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Administrator, Member of the procurement team

Empowering communication and team engagement through a social intranet that connects everyone

Aug 2, 2023

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Jive Software has provided us with a virtual lounge, a digital space where employees feel heard and connected. Spontaneous participation is almost automatic, as its newsfeed and activity streams emulate those of social media. All leadership communications, policy updates, and departmental knowledge sharing are now consolidated in a single location.
What do you dislike? Features, such as task management and file collaboration, are limited compared to other specialized project management tools. The mobile app needs a speedier sync and a larger offline experience. Although analytics are helpful, it could be easier to automate reports in visual dashboards rather than in a more technical setting.
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Helen R.

Industry : Telecommunications | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Reliable intranet solution that promotes employee collaboration and strengthens community culture

May 11, 2023

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Jive Software offers a visually appealing digital workspace that connects both leadership and employees. We enjoyed sharing internal news, engaging in discussions, and collaborating in real-time on ongoing initiatives. Jive emulates the social networking experience so well that employees become motivated to constantly check the platform, feeling more included with global teams. This sleek mobile app keeps our remote staff connected, engaged, and productive wherever and whenever they work.
What do you dislike? The platform can experience performance issues, particularly when accessing large community areas during peak periods. The reporting tools, although insightful, can be rigid in terms of customization.
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Lisa J.

Industry : Elearning | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Comprehensive enterprise collaboration solution offering centralized communication

Feb 9, 2023

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Jive Software is excellent for ensuring a collaborative workspace that breaks down silos between teams. Personalized homepages and feeds ensure that information reaches the correct set of users based on their roles, maintaining an efficient flow of information. Moreover, it is highly reliable for internal communications with enterprise-grade compliance and security standards. In particular, our HR teams are getting value out of its ability to publish updates and measure engagement.
What do you dislike? There is a considerable time penalty in implementation and training. The interface is functional, but it could benefit from incorporating some modern UI elements. More advanced customizations also require professional services or developers, increasing the total cost for smaller organizations.
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Reviewer verified by LinkedIn

Industry : Management Consulting | Company size : 11-50 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator