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Leapsome Reviews
Employee Onboarding SoftwareDevelop your people, scale your business.
Who Uses This Software?
Leapsome serves any forward-thinking company looking to enhance its people management processes, develop their people and scale their business.
Leapsome Reviews 2025: Pros & Cons, Ratings & more
Is Leapsome the right solution for you? Read verified Leapsome reviews from people in industries like yours to make a confident choice.
Performance Overview
Overall Rating
83%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
I recommend Leapsome to anyone who wants a solution for performance management.
Jul 29, 2022
What do you like best?
My experience with Leapsome has been great overall. We've been using it to create strategic alignments and improve our performance. Google Sheets confused things more instead of helping our processes. I'm glad that we now have Leapsome to manage all of our goal setting and tracking. All processes are now more transparent and are in alignment with our mission.
What do you dislike?
A few months back, I had open communication with the Leapsome team, asking them to add a new feature. They were very responsive and eager to add it to their roadmap.
An exceptional way to hold 360s. Getting feedback is crucial for improving company structure.
Jul 21, 2022
What do you like best?
Before the implementation, we got all feedback via Excel sheets. However, it was very time-consuming and inefficient. At least, I could not keep track of what was going on. So, now with Leapsome, the process of sharing feedback has become less tedious for our people. No more issues to deal with. Everything is more transparent, and everyone is conscious when sharing data with HR.
What do you dislike?
I like this tool a lot. However, I haven't had the time to use the rest of its features. I'm really interested to see how the 1-on-1 meetings and the engagement surveys work. Their customer team is impressive! Professionals in everything they do. I like that they always listen to our feedback. We've made some suggestions to the product team, so I'm really looking forward to seeing the new features and how they'll improve the platform.
A big YES for anyone who wants to simplify HR management.
Jul 19, 2022
What do you like best?
Great tool overall and at a good price with plenty of customization. :) They might be new in the market, but they keep pushing out new features every month. Their customer service is second to none! They usually reply within 2 hours. Very friendly and always helpful.
What do you dislike?
I loved the performance management feature, but I think it could use more customization. Since their team rocks, I bet they're working on it shortly...
Such a great product! Very intuitive software with amazing support.
Jun 16, 2022
What do you like best?
I like working with these folks. Both their Customer Success and Support teams are fantastic! The tool is intuitive and is constantly evolving. I appreciate that they have help text and detailed explanations throughout each module. It's easy to use; I can't say I had any difficulty working things out on my own.
What do you dislike?
I wish the tool was more robust. For me, it's missing maturity of features. Plus, they could improve its reporting and administration. However, considering the software's lifecycle stage, I'm very optimistic. Their team is constantly rolling out new features. And best of all, they are very open to customer feedback. So, I believe they got their priorities set based on clients' needs.
Leapsome is a good solution; it enables us to do 360° feedback. However, it has a few UX weaknesses.
May 31, 2022
What do you like best?
We were pleased with the onboarding process by Leapsome. The tool is valuable, something that was evident from the first time we talked with their sales rep. I like that it covers a few other areas as well. Being able to combine OKRs and learning means value for money.
What do you dislike?
The user experience needs some improvement. Also, I'd like the feedback process to be more intuitive. It would be great to have more options for automated messages. Finally, the team at Leapsome should consider adding customizations for the OKRs.
An amazing app that keeps evolving! A big YES for anyone who wants to simplify HR management.
Jul 5, 2021
What do you like best?
Great tool overall and at a good price with plenty of customization. :) They might be new in the market, but they keep pushing out new features every month. Their customer service is second to none! They usually reply within 2 hours. Very friendly and always helpful.
What do you dislike?
I loved the performance management feature, but I think it could use more customization. Since their team rocks, I bet they're working on it shortly...