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NEXO LMS

Learning Management Systems (LMS)

Specialized learning management platform for Contact Centers, offering structured online training, assessments, progress tracking and completion certificates.

Last updated: October 2026
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Pricing

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Who Uses This Software?

NEXO LMS is designed for Contact Center agents, supervisors, coordinators, trainers and managers, as well as customer service teams and organizations seeking structured professional training.

About the vendor
Located In Seville, ES
Founded In 2026
Customers
  • Large Enterprises (>10,000)
  • Small/Medium Businesses
Use Cases
  • Competency Management
  • Compliance Training
  • Customer Training
  • Employee Onboarding
  • Employee Training
  • Workforce Development
Industries
  • Automotive
  • Financial Services
  • Professional Training & Coaching
  • Telecommunications
Deployment
  • Software as a Service / Cloud
Platforms
  • Windows
Browsers
  • Apple Safari
  • Google Chrome
  • Mozilla Firefox
Training
  • Documentation
  • Live Online
  • Online Tutorials
Support
  • Email
  • Knowledge Base
  • Live Online
Supported Specifications
Languages Supported
  • Spanish
LinkedIn Page
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What is NEXO LMS?

🇬🇧 ENGLISH

NEXO LMS is a learning platform specialized in Contact Centers and customer service, created by professionals with more than 20 years of experience in the sector.

Its courses are continuously updated and specifically adapted to the real needs of Contact Center operations, covering the skills, procedures and knowledge teams need in their day-to-day work.

Training takes place in a dynamic and practical environment, with structured content, videos, assessments and professional development. Each learner can also have access to a personal trainer for guidance and follow-up, with AI-supported assistance available for quick queries when required by the service.

NEXO LMS is built for Contact Centers, not adapted from a generic LMS.

🇪🇸 ESPAÑOL

NEXO LMS es una plataforma de formación especializada en Contact Centers y atención al cliente, creada por profesionales con más de 20 años de experiencia en el sector.

Sus cursos se mantienen actualizados y están adaptados específicamente a las necesidades reales de las operaciones de Contact Center, trabajando las competencias, procedimientos y conocimientos que los equipos necesitan en su día a día.

La formación se desarrolla en un entorno dinámico y práctico, con contenidos estructurados, vídeos, evaluaciones y desarrollo profesional. Cada alumno puede contar además con un formador personal para su seguimiento y acompañamiento, junto con apoyo mediante IA para realizar consultas rápidas cuando las necesidades del servicio lo requieran.

NEXO LMS está hecho para Contact Centers, no adaptado desde un LMS genérico.

Overview of NEXO LMS benefits

🇬🇧 ENGLISH

NEXO LMS is a specialized learning and training platform created for Contact Centers and customer service organizations, developed by professionals with more than 20 years of sector experience.

NEXO combines training and training management, with continuously updated courses adapted to real Contact Center needs. It supports regulatory and professional training, including Spain’s Law 10/2025 on customer service and AI literacy under Article 4 of the European Union AI Act.

Organizations can manage training directly through NEXO or work with its team to design, deliver and monitor programs. The platform includes multimedia content, assessments, virtual sessions, progress tracking and structured learning paths.

NEXO also provides its own verifiable certificate of achievement, allowing completed training and professional development to be formally accredited.

🇪🇸 ESPAÑA

NEXO LMS es una plataforma especializada en formación para Contact Centers y organizaciones de atención al cliente, desarrollada por profesionales con más de 20 años de experiencia en el sector.

Integra formación y gestión de la formación, con cursos actualizados y adaptados a las necesidades reales del Contact Center. Incluye formación relacionada con la Ley 10/2025 y la alfabetización en IA del artículo 4 del Reglamento Europeo de IA.

La plataforma incorpora contenidos multimedia, evaluaciones, sesiones virtuales, seguimiento e itinerarios formativos.

NEXO ofrece además su propia certificación de aprovechamiento verificable.

Features

Learn more about NEXO LMS features that set it apart from the competition. Discover how its unique tools and capabilities enhance your processes.

Accounts

Add a new user Allows administrators to add new users directly to their LMS for streamlined user management.
Archive users Deactivate and store user accounts without deleting them.
Browse list of users View all registered users in the system.
Bulk User Actions
Custom/Mandatory User profile fields Define required or optional fields for user profiles.
Upload users Import users via spreadsheet.

Activity grading

Course History View completed and ongoing courses for each user.
Gradebook Centralized view of all learner grades.
Gradebook audit trail
Gradebook comments
Manual Grading ("Marking")
Multiple grading scales

AI Features

Adaptive Learning
AI Powered
Chatbot
Content development
Content Translation
Intelligent recommendations
Natural Language Processing
Predictive analysis
Quiz generation
Text-to-speech

Authentication

Active Directory/LDAP Integration
Custom User login page
Manual Accounts
No login
SAML2/API Integration
Self-Registration
Self-Registration w. Admin Confirmation

Categories

Assign Courses to categories Organize courses under specific categories.
Create new Categories Add new organizational groups for courses.
Manage Categories Edit, delete, or update categories.
Priced Categories (Bundle)

Certificate management

Certification life-cycle Track generation, renewal, and expiration.
Manage certification templates Customize certificate formats.
Predefined certification templates
Unique Certificate by Course
Unique Certification by Curriculum

Compliance management

Certificate expiration notifications
Certification Expiration Management
Due Date notifications Notify learners of upcoming deadlines.
Soft/Hard Stop Due Dates Allow or block access after due dates.

Course Creation

Assignments Engine
Built-In Authoring Tool Create content directly inside the platform.
Can reuse PPTs, PDFs, Videos Upload and repurpose existing material.
Changing Course default settings Modify core course configuration.
Consume online video content Embed or stream video lessons.
Content Library A repository of pre-made templates, existing content, multimedia sets, and learning outlines.
Course backup Options
Drag & Drop Interactions
Hybrid Learning Courses Blend online and in‑person lessons.
Learning Paths (Curriculums) Sequence courses into structured programs.
LRS
Scheduling LIVE events Plan webinars or virtual classes.
Survey Engine
Tests Engine Build quizzes and exams.
Upload courses Import courses into the platform.

Customization

Mobile Learning Support Optimize learning for mobile devices.
Personalized views Customize interface per user.

Enrollment

Attendance Tracking Track presence in sessions.
Automated Enrollment (based on User data)
Guest Access Settings
Manual Enrollment Manually assign users to courses.
Progress Tracking Monitor learner progress in real time.
Self-enrollment
Self-enrollment (with a PIN #)
Survey enrollment (based on a response)

Format

Course Discussions
Gamification Format Add game elements to courses.
Learner Upload
LIVE Chat Option
Social Format
Topics Format
Video Conferencing Integration Connect with tools like Zoom/Teams.
Weekly Format

Gamification

Badge customization
Badges Award digital achievements.
Customize Gamification mechanics Modify points, levels, and rewards.
Leaderboards Rank learners based on achievements.
Levels Define progression stages.
Points Award points for activity.
Rewards

Interface options

Additional external pages
Block Management
Calendar Settings Configure system calendar.
Language settings
Learning Accessibility
Location Settings Configure regional settings.
Media embedding settings Control embedding permissions.
Multilanguage Support
Ready-made Themes

Learning types

Asynchronous Instructor-led Instructor-led but not in real time.
Asynchronous Self-paced Learners progress independently.
Blended Learning Mix online and face‑to‑face training.
Synchronous Virtual Classroom Live real-time classes.

Mobile learning

Offline (disconnected Mobile app)
Online (Internet connected) Access content with full connectivity.

Offline

Support for offline access to content

Reports

Automated Report Scheduling
Canned Reports Prebuilt report templates.
Dashboards and Graphic Reports Visual analytics dashboards.
Email delivery of Reports Send reports via email.
Exporting Reports in variety of formats Export data as PDF, Excel, etc.
Grading Report Settings Customize grade reporting.
Learning Analytics Tools Analyze learner behavior.
Training Record Maintenance Maintain full training logs.

Roles

Define roles Create custom permission roles.
Role Assignment Assign roles to users.
System Permissions per role Control access rights.
Teams and Team Hierarchies

Security

Anti-spam
Anti-virus
IP Blocker
Restrict registration to specific domains
Strong Passwords Enforce secure password rules.

Shopping cart

Built-In Shopping Cart
Shopping Cart as Plug-In

System reports

Automatic email reports in predefined intervals
Custom reports generator Create custom report layouts.
Email notification settings
Live Logs
Show more features
Pricing

Learn more about NEXO LMS's pricing options, cost, and plans so you can make a well-informed, business-wise decision on the best software to use for organization.

Pricing Model
License
Starting Price
  • N/A
Free Trial
  • No

Integrations

Learn more about NEXO LMS's integration options.

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FAQs

Learn more about NEXO LMS.

NEXO LMS is designed for Contact Centers, customer service organizations and companies that need to train and develop agents, supervisors, coordinators, trainers and other customer service professionals.

NEXO LMS provides both the learning platform and specialized training content. Organizations can use the platform to manage their own training or work with NEXO to design, deliver and monitor training programs.

NEXO LMS offers specialized training in customer service, quality, communication, accessibility, regulatory requirements, artificial intelligence and professional development for different Contact Center roles.

Yes. NEXO LMS includes training programs focused on current regulatory and professional requirements, including customer service requirements in Spain and AI literacy related to the European Union AI Act.

Yes. Organizations can manage users, training assignments, learning paths, assessments, progress, attendance and certificates through the platform. NEXO can also support organizations with the delivery and monitoring of their training programs.

Yes. Learners can contact a trainer through the platform and receive personalized support from a real person. NEXO emphasizes human tutoring and individualized follow-up rather than replacing learner support with automated chatbots.