Open LMS Reviews
Learning Management Systems (LMS)Open LMS, the world’s largest provider of hosting and support for open-source Moodle™, helps organizations deliver flexible, scalable learning experiences. Serving thousands globally across industries and higher education.
Pricing
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Who Uses This Software?
Open LMS is built for organizations of all sizes, including higher education, corporate L&D, associations, and government teams seeking flexible, scalable, and customizable learning solutions.
Open LMS Reviews 2026: Pros & Cons, Ratings & more
Is Open LMS the right solution for you? Read verified Open LMS reviews from people in industries like yours to make a confident choice.
Performance Overview
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
OpenLMS has empowered our vision to deliver innovative, student-centered digital education at scale.
Jul 22, 2026
What do you like best?
What I value most about Open LMS is its flexibility and strong pedagogical foundation. It allows us to customize the platform to our institutional model, integrate learning analytics, create engaging learning experiences, and support both faculty and students with a stable and intuitive environment. The platform has also demonstrated excellent scalability, accessibility, and continuous innovation, making it an ideal solution for our digital transformation strategy.
What do you dislike?
Some advanced configurations and customization processes could be more intuitive and require less technical expertise. Although the support team is responsive and helpful, simplifying certain administrative tasks and expanding native reporting capabilities would further enhance the overall experience.
OpenLMS the 1st platform I've used. I find it relatively user-friendly with excellent support team
Jul 20, 2026
What do you like best?
I like that I have been able to self-learn OpenLMS quite quickly and without too much stress, with help from the support team.
What do you dislike?
Some settings are not easy to find and do not seem logical to me but I've asked the support team to assist and they have always done so quickly.
It fits the situation in my organization now because it is scalable and flexible.
Jul 9, 2026
What do you like best?
I like that Open LMS is scalable and flexible. It's built on Moodle. The cost is not as high as other platforms.
What do you dislike?
The interface can feel a bit outdated and overwhelming for new users, and some settings are buried in menus. It takes time and training before teachers and admins feel fully comfortable using the platform.
Open LMS is a good platform, but the recent updates have made it more difficult to use than before.
Jul 9, 2026
What do you like best?
I like the user-friendly interface, the ease of accessing learning materials, and the ability to track learning progress. The platform is reliable and supports effective online learning. However, I would appreciate greater consistency in the interface, as the recent functional changes have made some familiar features more difficult to locate and use.
What do you dislike?
I like the platform overall, but the recent changes to familiar functions have made navigation less convenient.
eThink is responsive, consistent, thorough and friendly.
May 1, 2020
What do you like best?
I like the responsiveness of eThink. When you submit a ticket, you can choose the level of importance from "low" to "essential." Luckily, I label most tickets as "low" or "normal" priority, but with the responsiveness from eThink, you would think I was marking everything as "urgent." They are very attentive and consistent in their responses and timing. Very personable and easy to work with. You get an all-star support team from: Cyndi Bishop, Chris Pratt, Jordan DeGroot, and many others.
What do you dislike?
I do not have anything that I dislike. There might be some cases where a discussion could be more effective over the phone rather than via email, but I have not personally had any issue with that. If I had to give any constructive feedback, it might be to incorporate more of a variety of phone calls and emails, but truly, what I have experienced has been effective and addressed my support needs.
eThink Education is an outstanding partner for LMS hosting with exceptional customer service.
Apr 3, 2020
What do you like best?
eThink Education is the best in the industry for customer service. From inquiry to resolution, they are extremely responsive, thorough and always more than helpful. We've also used eThink countless times as a sounding board for new ideas and solutions to challenges we've faced. Our partnership offers a direct line to industry experts and peace of mind knowing that when we don't have the answer, eThink is there to step in and offer support.
What do you dislike?
There is nothing to dislike. We've thoroughly enjoyed partnering with eThink Education for our LMS hosting.
eThink's services are second to none! Even after several years, they continue to deliver!
Mar 25, 2020
What do you like best?
I know that I can recommend eThink to any of my clients and that my clients will receive the highest level of customer service. eThink consistently delivers world class services at rates that are unmatched in the industry.
What do you dislike?
Honestly, there isn't a thing that I dislike about eThink. I have been either a client of theirs or a consultant partner for several years and I couldn't be happier. And even more importantly, my clients that use eThink are ecstatic.
Completely happy with eThink. They could charge more for their services, hopefully they won't.
Feb 11, 2020
What do you like best?
Fast, friendly, highly effective problem-solving. I usually work with the same group of support personnel. They make me look good.
What do you dislike?
We had a bumpy start getting our SIS to transfer enrollments. After solving this problem, I don't think we've had any serious issues. I am 100% happy with eThink. I wouldn't change a thing.
"Hosting and support services by eThink LMS are exceptional."
Jan 23, 2020
What do you like best?
I believe eThink services and support have been fantastic in the multiple years we have been using them. They answer calls and emails very promptly. Their team is proactive and equally reactive with appropriate solutions. They are also accommodating and polite, which further reinforces their phenomenal service. Using eThink hosting services is one of the best decisions our technology team ever made. I highly recommend them for any educational organization using and wanting to use the Moodle LMS.
What do you dislike?
Any complications that are connected to the internet can be hard to find due to the many related parts of the hosting service.
As a hosting company eThink provides us with amazing services and support.
Dec 11, 2019
What do you like best?
eThink is great at not only troubleshooting issues but providing valuable suggestions on themes, layout, design etc., for our Moodle site. They are an incredibly knowledgeable team that works with us to find solutions and are very professional and accommodating. I would definitely recommend eThink as a company to host and manage a Moodle site. They ROCK!!
What do you dislike?
No dislikes at this time. We are very happy with our decision to go with eThink!
Got our Moodle site up and running quickly with great service and support!
Dec 5, 2019
What do you like best?
We hired eThink in early 2019 to help our company get our Moodle (LMS) site up and running for our new eLearning courses. We really appreciated how quickly they were able to get things running, and the customized training hours they provided provided based on our unique needs. I always appreciated how quickly they responded to any inquiries I had, or requests for administrative changes.
What do you dislike?
I have not had any explicitely negative experiences. The only comment I would make is that you may want to do your research if you expect to have a very large pool of users (e.g. 1500+) using, as it can become quite pricey very quickly when the users fees are added to the hosting/administration fees; however, I cannot comment on whether eThink is any more or less pricey than any other company in the same field.
