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Product Fruits Reviews 2026: Pros & Cons, Ratings & more – Page 2

Is Product Fruits the right solution for you? Read verified Product Fruits reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Great Onboarding Tools And Support But Advanced Analytics Are Lacking

May 28, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Product Fruits has been one great feature we have loved in our small to mid-size company. The onboarding tours, hints, and announcement tools help our product team communicate changes efficiently. The support team has consistently provided strong assistance every time we have had questions; their responses have been timely and helpful.
What do you dislike? The flip side, though, is that while you can get basic reporting, it lacks the depth of most extensive enterprise tooling. Tying tour completion to feature adoption, for instance, or diving into the behavior of individual users, requires more manual effort than we would like. Finally, we encountered some issues with promoting assets between the staging and production environments.
Reviewer photo

Christopher T.

Industry : Consumer Services | Company size : 201-500 | Level : Director | Focus : Finance | Experience using the software : 6-12 months as Administrator, User

Quick Guides And Checklists Boost Engagement But Staging Tools Are Lacking

May 25, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? My experience with Product Fruits has been positive overall, especially because it makes in-app guidance easy to build and maintain without writing a line of code. I like creating product tours and checklists that help users discover features as they go, which keeps them engaged longer and boosts confidence in the product.
What do you dislike? There are still a few areas that feel like they need more depth. Analytics are clear for views and completions, but I would love more tools that help interpret impact on user behavior over time without external platforms. Some of the customization feels limited, and a few advanced options require workarounds that slow me down.
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Weston H.

Industry : Elearning | Company size : 501-1,000 | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as Administrator, User

Flexible Solution That Scales Well But Needs More Branding Control

May 25, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? For our needs, Product Fruits offered great flexibility: we could create segmented onboarding flows, embed tooltips around various workflows, and deploy announcements to the respective users. This is a reality of the “no-code” paradigm, enabling business users to take swift actions.
What do you dislike? However, we would like to see in-product integrations (e.g., one-click sync with HubSpot or another CRM) and more branding control across the entire UI. Some of the customisation we anticipated still required custom CSS or creative solutions. On top of that, exporting growth analytics, we felt the metrics were not quite as refined as we had expected.
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Andrew T.

Industry : Elearning | Company size : 501-1,000 | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as Administrator, User

Affordable No Code Onboarding With Good Value But Branding Options Are Rigid

May 18, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? One thing I appreciate about Product Fruits is how much I can accomplish without a huge price tag. Compared with other onboarding tools I tested, it was easier to start, faster to implement, and packed with features that help me welcome new users effectively. The no-code editor makes building interactive flows enjoyable and reduces dependency on developers.
What do you dislike? As our use cases have expanded, I’ve noticed areas that feel a bit limited. Some of the design and layout options could be deeper, especially if you have strict brand guidelines. I also ran into situations where certain content did not behave exactly as I expected without additional tweaking.
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Colton T.

Industry : Executive Office | Company size : 501-1,000 | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as Administrator, User

Efficient No Code User Journeys But Visual Templates Are Restrictive

May 18, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We found that the combination of proper segmentation and no-code made it feel efficient to use Product Fruits to piece together in-app onboarding flows. The UI was clean, and the non-technical members of our team could jump in and contribute.
What do you dislike? However, when I attempted to create more advanced custom designs, such as matching precise UI layouts or implementing two-way data syncs with our CRM, I encountered roadblocks. A few of the visual templates felt restrictive, and the platform still lacked some export options and analytics depth.
Reviewer photo

Joshua E.

Industry : Executive Office | Company size : 501-1,000 | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as Administrator, User