Trending Learning Management Systems (LMS)
Smartcare Reviews
Learning Management Systems (LMS)Smarter Child care Software Solutions for owners and directors.
Who Uses This Software?
Smartcare serves parents, teachers and directors/owners of childcare/daycare centers, early learning centers, enrichment programs, Montessori's, faith-based preschools, and more!
Smartcare Reviews 2025: Pros & Cons, Ratings & more
Is Smartcare the right solution for you? Read verified Smartcare reviews from people in industries like yours to make a confident choice.
Performance Overview
Overall Rating
78%
-
Usefulness
-
Usability
-
Customer Experience
-
Likelihood to Recommend
This platform makes handling daily childcare center tasks incredibly simple and efficient!
Aug 16, 2025
What do you like best?
Smartcare has been valuable for making everyday operations more efficient. Tasks like tracking attendance, handling billing, and managing payments are much simpler with everything built into one system. For childcare staff, this cuts down on manual work and reduces the chances of errors, which ultimately helps the center run more smoothly. Parents also benefit from the convenience of accurate billing and quick updates.
What do you dislike?
One drawback is that not all advanced features are automatically available to every user. Functions like digital lunch menus or storing contracts often depend on the specific subscription level the center has purchased. That means some tools you might expect aren’t always part of the standard package. It can be frustrating to realize you need to upgrade to access features that feel essential.
A good platform if you want to regularly use it for keeping parents updated
Jul 26, 2025
What do you like best?
Smartcare brought together several useful features that made preschool management more convenient. I found it easy to navigate the system when pulling reports, which saved time on administrative work. Uploading photos and sending them directly to parents was also simple, creating a better connection between the classroom and families. The messaging tools allowed for clear communication, which parents appreciated.
What do you dislike?
“While customer service was responsive, after using Smartcare for more than a year, the support we received didn’t always resolve the issues we faced. Billing in particular became a recurring problem, and we struggled to get effective solutions. This created frustration for both staff and parents. Ultimately, our organization decided to switch to Procare to handle these needs, though that system also has trade-offs.
A child care app designed with parents in mind, one they will genuinely love and appreciate
May 21, 2025
What do you like best?
Smartcare is simple to use and has been incredibly helpful in keeping track of my child’s day at the center. I love how it keeps me informed with updates and makes it easier to stay connected with teachers. As a parent, it feels like an essential tool that brings peace of mind.
What do you dislike?
Some parts of the system can be a little tricky to navigate, especially when you’re first getting used to it. Once you learn where everything is, it becomes much easier, but having a clearer layout would make the experience even better. Overall, it’s still a great product.
A highly valuable and very helpful tool for seamless check-in processes and ongoing customer support
May 13, 2025
What do you like best?
Smartcare has been a useful solution for managing daily sign-ins and sign-outs at the childcare center. The process is quick and saves time for both staff and parents, creating a smoother start and end to the day. I also found their customer service team to be responsive whenever questions came up. Having someone available to explain the basics and walk through issues gave me confidence that we could keep things running without long delays.
What do you dislike?
The biggest challenge we faced was the number of glitches within the system. At times it disrupted workflow and made things feel less reliable. Another concern was the lack of clarity around how to use all of Smartcare’s features. While the basics were covered, I never felt like we had enough guidance to take full advantage of everything available. Better training materials and a more stable system would go a long way in improving the overall experience.
Convenient billing system, but there’s still room for improvement and future growth
Feb 28, 2025
What do you like best?
One of the things I appreciated most about Smartcare was the automatic billing feature. It made handling payments much easier and gave parents peace of mind that tuition was being processed on time. The ability to batch message parents was also helpful, especially when sending reminders or announcements.
What do you dislike?
Where the system fell short was on the teacher side. The website wasn’t user-friendly, and without a dedicated teacher app, posting updates felt more difficult than it should be. There were also several technical problems, including crashes and glitches, which disrupted daily tasks.