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Sogolytics Reviews 2026: Pros & Cons, Ratings & more

Is Sogolytics the right solution for you? Read verified Sogolytics reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Endless Flexibility and a Great Data Visualization

Oct 31, 2025

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? SoGoSurvey shines when it comes to flexibility and data presentation. The platform allows you to create just about any type of question imaginable, from simple multiple-choice to more complex matrix or logic-based formats. It gives you creative control over how to structure surveys, which makes it ideal for projects that require tailored data collection.
What do you dislike? While SoGoSurvey performs exceptionally well overall, compatibility can be an issue when dealing with older file formats or legacy systems. Importing older data sometimes requires extra steps, and maintaining updates or managing software licenses can take time. For larger organizations, scheduling regular updates and ensuring compatibility with older databases may need additional IT oversight
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Lisa D.

Industry : Education - Primary | Company size : 201-500 | Level : Manager | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator

A Practical and Easy-to-Use Survey Tool That Works Well but Still Has Room for Improvement

Oct 11, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? SoGoSurvey is a well-rounded tool that’s easy to navigate and packed with features useful for both business and research purposes. Even as a new user, I found it intuitive to set up surveys, combine multiple questionnaires, and analyze data efficiently. One of the standout features is its ability to automatically transpose data, which saves a huge amount of manual effort during analysis.
What do you dislike? The mobile experience could use some refinement. When accessing surveys or managing projects on a phone, the layout shifts and requires a lot of scrolling to find the right buttons, which makes navigation less smooth. Another downside is the annual billing model. As a student, I would have preferred a monthly payment option since paying for a full year upfront can be difficult.
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Danny Gustav L.

Industry : Government Relations | Company size : 201-500 | Level : Senior | Focus : Operations | Experience using the software : Less than 6 months as User, Administrator

An Easy-to-Use Tool That Keeps Research Organized!

Sep 22, 2025

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? SoGoSurvey is an excellent platform for students and researchers who want to collect and manage data without dealing with technical complexity. The interface is simple and intuitive, making it easy to create surveys, organize responses, and analyze results. I used it for a research course project, and it worked seamlessly from start to finish. The tool offers a variety of question formats, customization options, and reporting tools that really helped improve the quality of my study.
What do you dislike? The only limitation I encountered was that some advanced features are locked behind paid plans. While I completely understand this model, it would be helpful to have partial access or short-term student pricing for those who only need premium tools for a limited project or dissertation. Aside from that, everything worked smoothly, and I’d gladly use SoGoSurvey again for more advanced studies.
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Joseph E.

Industry : Entertainment | Company size : 11-50 | Level : Director | Focus : Administrative | Experience using the software : 6-12 months as User, Administrator

Powerful Survey Tool That Hones the Research Skills

Jul 26, 2025

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? SoGoSurvey has significantly improved how I design and manage surveys. The platform is loaded with features that make creating detailed and professional surveys a smooth process once you get the hang of it. The interface is user-friendly, and the workflow from question design to distribution feels well thought out. I especially appreciate the analytics tools, which allow for deeper insights into data trends without requiring external software.
What do you dislike? While the platform is very capable, it can take some time to master. The number of features available means there’s a slight learning curve, especially when exploring advanced reporting and customization options. For first-time users, a more interactive onboarding guide or step-by-step tutorials would make the transition smoother. Once you spend time with it, though, the power and flexibility of SoGoSurvey make it well worth the effort.
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Michelle M.

Industry : Elearning | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Excellent Survey Tool for Academic Research Projects

May 29, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? SoGoSurvey has been a huge help in managing my academic research projects. I can design surveys exactly the way I need them without feeling limited by the tool. The wide range of question types, from multiple-choice and rating scales to open-ended questions and advanced logic paths, gives me full control over how I collect and structure responses. I also love the clean, professional interface that makes my surveys look polished and easy to navigate for participants.
What do you dislike? There’s very little to dislike, though I think students and first-time users might benefit from a few more pre-built templates tailored to academic research. While the customization options are excellent, a few quick-start templates could help speed up setup for simpler studies or small projects. Additionally, it might take some time to explore all the advanced logic and reporting features, but once you do, they work beautifully.
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Carolyn R.

Industry : Education - Higher | Company size : 501-1,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Great Data Presentation And Helpful Features But Design Flexibility Is Lacking

Nov 26, 2024

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Clear data presentation is one of the strongest parts of Sogolytics. Charts and summaries make it easy to interpret trends quickly. Survey setup works smoothly, and the selection of question types helps gather meaningful responses. Customization lets surveys stay aligned with our style.
What do you dislike? Greater design flexibility would help surveys match stricter branding guidelines. Reporting, while helpful, sometimes feels too basic for deeper research tasks. Some areas of the interface require added patience since locating advanced settings is not always straightforward.
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Ryan R.

Industry : Capital Markets | Company size : 201-500 | Level : Manager | Focus : Administrative | Experience using the software : 6-12 months as Administrator, User

Student And Researcher Friendly Tool But Performance Lags Under Heavy Load

Nov 26, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? SogoSurvey has been an excellent experience for conducting student surveys and academic research. Signing up and getting started takes no time, with a minimum learning curve. I especially appreciate that there’s enough variety of question types and branching, even at the free level, to run complex surveys.
What do you dislike? On the negative side, the system can become slow or unresponsive if multiple respondents enter the survey simultaneously, which may lead to increased errors. Additionally, although the free-centered model is very generous for students, it’s not difficult to encounter limits (response caps or advanced features turned off) if you attempt to scale up. It appears that the complimentary credits are well-suited for smaller projects, but may not be a good fit for larger studies over time.
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Benjamin M.

Industry : Consumer Services | Company size : 501-1,000 | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as Administrator, User

Steady Platform With Good Survey Flow But Customization Options Are Limited

Oct 5, 2024

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Survey creation is quick and smooth, with a range of question styles that help gather rich insight. The interface remains clean and helps me set up surveys with minimal effort. Results appear in digestible formats that make discussion easier for our team.
What do you dislike? Customization choices could improve, especially for teams that want greater control over branding and layout. Reports provide helpful overviews yet could offer deeper tools for groups that analyze larger feedback collections. The interface can feel confusing at first, which may slow down setup for new users.
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Gabriel W.

Industry : Consumer Services | Company size : 501-1,000 | Level : Director | Focus : Operations | Experience using the software : More than 1 year as Administrator, User

Flexible Question Options And Strong Data Tools But Interface Is Not Intuitive For New Users

Sep 22, 2024

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The wide selection of question formats helps gather detailed responses across many topics. Surveys come together quickly and work well even when adding logic. Branding options support a professional presentation for all our surveys. The analytics provide clear charts and summaries that make reviewing results easier.
What do you dislike? New users may need extra time to learn all sections of the interface since some areas feel less intuitive. Deeper reporting features would help for projects that involve larger data sets. While these issues do not prevent steady use, they can slow early progress and create small delays.
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Joseph C.

Industry : Executive Office | Company size : 501-1,000 | Level : Senior | Focus : Finance | Experience using the software : 6-12 months as Administrator, User

Balance Of Ease Of Use And Advanced Features But Pricing Is A Hurdle For Small Teams

Sep 22, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? SogoSurvey does an impressive job of combining ease of use with depth, even including advanced features in the free version. Creating a survey is simple due to an easy-to-navigate layout and template style choices. The free and cheaper tiers already offer a lot, making them suitable for academic or NGO research enterprises.
What do you dislike? However, upgrading to higher-tier plans can get costly for small organizations or solo researchers on a budget. Some critical capabilities, like advanced branching or more generous response thresholds, are locked behind pricier packages, which makes the tool less appealing for casual or occasional use.
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Harper T.

Industry : Capital Markets | Company size : 201-500 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as Administrator, User

Excellent For Quick Surveys And Data Collection But Logic Tools Feel Somewhat Basic

Sep 15, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? SogoSurvey, serving survey makers and respondents since 2005, is my go-to tool for creating fast surveys and gathering simple data. You can quickly and efficiently create a survey, distribute it, and collect responses in real-time. The export and reporting tools provide clean, efficient data that I can plug into my own spreadsheets or share with my team.
What do you dislike? However, when I tried to build more complex surveys involving branching or conditional logic, I realized the logic engine is somewhat simplistic; logic can only be tied to single questions, and more advanced conditional flows are more complex to set up or are missing. For intricate survey paths or complex response-dependent branching, I had to work around limitations or simplify my questionnaire.
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Evelyn J.

Industry : Elearning | Company size : 201-500 | Level : Director | Focus : Operations | Experience using the software : More than 1 year as Administrator, User

Helpful Features With Clear Interface But Advanced Tools Are Hard To Locate

Aug 1, 2024

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The interface feels simple to understand and works well even without a technical background. Building surveys is quick, and the range of question types helps gather more meaningful responses. Customization allows each survey to maintain a clean appearance.
What do you dislike? Some features take extra time to locate, especially during more advanced tasks. A few design tools could offer more freedom for unique styling needs. Reporting is reliable but could expand for groups that need deeper insights.
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Matthew R.

Industry : Entertainment | Company size : 201-500 | Level : Senior | Focus : Administrative | Experience using the software : More than 1 year as Administrator, User

Reliable Survey Tool Supports Programs Well But Branding Customization Is Limited

Jul 27, 2024

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our nonprofit has relied on Sogolytics for years, and it continues to serve us well. It helps us reach members after each program and gather the feedback we need for recert hours. The setup process is simple for admins, and participants find the experience easy.
What do you dislike? Branding limitations are the main drawback for us. While the platform runs smoothly, there are moments when I want deeper control over layouts to better match our visual style. Some design elements feel fixed and do not allow as much personalization as expected.
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David H.

Industry : Elearning | Company size : 501-1,000 | Level : Manager | Focus : Finance | Experience using the software : More than 1 year as Administrator, User

Good Value For Startups And Nonprofits But Not Suitable For Large Scale Needs

May 25, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? For small groups, non-profit organizations, or budget-restricted projects, SogoSurvey offers terrific value. The free and discounted offers have rich features, and the design process is quite intuitive and straightforward. Its benefits, such as unlimited surveys (within certain limitations), multiple question types, and export capabilities, mean that even small teams can collect valuable feedback without incurring high costs.
What do you dislike? That being said, as you attempt to scale beyond simple surveys or conduct intensive data collection from a large number of participants, limitations become apparent. Response limits and plan restrictions make it less suitable for larger projects, not to mention the limited enterprise-grade integrations. The interface can be overwhelming, especially when working with numerous forms or complex workflows.
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Sebastian M.

Industry : Executive Office | Company size : 501-1,000 | Level : Senior | Focus : Finance | Experience using the software : 6-12 months as Administrator, User

Approachable Survey Tool With Powerful Reporting But Advanced Features Are Restrictive

May 18, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Even first-time users find the platform surprisingly intuitive. I was able to design and deploy an entire survey without learning the formal procedures; the tool is so easy to use that it allows you to create your surveys effortlessly. The range of question types and branching logic enabled me to customise surveys precisely as I needed.
What do you dislike? Some of the more advanced features, such as in-depth customization of email notifications or branching logic between different questions, feel somewhat restrictive unless you opt for a paid plan. Occasionally, the system becomes slow when processing a large dataset, typically during periods of peak demand.
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Alexander T.

Industry : Elearning | Company size : 501-1,000 | Level : Senior | Focus : Finance | Experience using the software : More than 1 year as Administrator, User