Sean Sprowl, Author at eLearning Industry

Sean Sprowl

Customer Education Strategy & Execution

Experienced instructional designer and design manager with a history of working in SaaS startups. I'm passionate about curriculum design, course authoring, LMS implementation & administration, metrics, and spoiling customers.

Using The Kirkpatrick Model To Supercharge Your Customer Academy

Customer Training

May 10, 2023

Using The Kirkpatrick Model To Supercharge Your Customer Academy

In this article, we'll explore the Kirkpatrick model in the context of SaaS customer education programs and explain how you can use it to optimize your training efforts.

The Benefits Of A Customer Education Program

Customer Training

May 7, 2023

The Benefits Of A Customer Education Program

In this article, we will explore the benefits of a customer education program for SaaS businesses, and why it is a valuable investment for any company looking to drive growth and success.

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Sean Sprowl

Latest articles by Sean Sprowl

3 Ways Your Customer Education Team Can Utilize A Digital Adoption Platform

Designing A Value-Based Customer Training Curriculum

The Importance Of Scalability In B2B SaaS Customer Education Programs

Leveraging Customer Education Programs To Boost Your Lead Generation Efforts

Wall of Recognition

Using The Kirkpatrick Model To Supercharge Your Customer Academy

The Benefits Of A Customer Education Program