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Canvas Reviews
Learning Management Systems (LMS)The Canvas LMS by Instructure makes teaching, learning, implementation, adoption, customer support and student success easier. Reliable, customizable, mobile, time-saving, designed to get out of your way, to let you do your thing.
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Canvas Reviews 2026: Pros & Cons, Ratings & more – Page 3
Is Canvas the right solution for you? Read verified Canvas reviews from people in industries like yours to make a confident choice.
Performance Overview
Overall Rating
59%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
It's an extremely buggy software that doesn't offer any unique functionality.
Jan 14, 2022
What do you like best?
It has some useful functions, such as calendar, grading of students and sharing of files. It does what can be done with other software, but everything is collected in one place. Unfortunately everything that Canvas does is way better implemented in other software, so Canvas becomes either the worst option or at least not the best one.
What do you dislike?
It's extremely buggy. I wasn't even able to upload files or feedback to students. I found multiple ways of doing this (speedgrade, grade, and uploading files), none of them were working at all and did not even give me any kind of error messages. The button simply did not react or loaded for all eternity. The irony was that I was teaching software testing class about testing usability while being forced to use a user hostile software that would fail any software testing.
Can't even create an account, no support, no helpdesk, no email response.
Dec 15, 2021
What do you like best?
I was not even successful in my numerous attempts to create an account using this software. I am unable to reach anyone at the help desk.
What do you dislike?
I cannot create an account following the prompts. I attempt to reach customer support, but there is none.
I may be harsh but It is a piece of absolute trash. It sets a new low for buggy software.
Mar 29, 2021
What do you like best?
The UI is relatively intuitive. The university switched from desired2learn previously. Canvas's UI looks more modern and intuitive (at least at first).
What do you dislike?
Absolutely buggy. No one tried to fix bugs. Community coaches know nothing and won't fix bugs. Simple functionalities do not exist. Not even a simple way to duplicate a quiz. To duplicate a quiz, I copy to another course and then copy back. It is ridiculous that the "community coaches" sound like it is a normal thing to do. The company rather than invests ppl to improve the software. They just put money on PR crap.
This bug ridden system is not how our children should be educated.
Feb 3, 2021
What do you like best?
I like that I can review the students grades and see the assignments for each class when the teachers post them properly. External inks to assignments are often broken.
What do you dislike?
As a software developer and a parent, I can't believe this is what our children are being forced to work with on a daily basis. The people who reviewed this software and gave it five stars have to work for the company. Poor children and teachers.
Canvas creates a mind-bending scavenger hunt for students.
Jan 28, 2021
What do you like best?
I am required to engage with coursework via Canvas as part of my program at Harvard Graduate School of Education. Canvas seems to be designed for students and professors with computers and phones who enjoy a challenge when searching for the information they need.
What do you dislike?
Canvas’ course templates, if left as is, create mind-bending scavenger hunts for students, dispersing important information into unpredictable nooks and crannies of each site. Finding the link to a professor’s office hours generally requires tactics similar to those used by forest rangers searching for lost hikers. And since every professor uses the “Home”, “modules”, “Assignments”, and other pages in completely different ways, every class is a brand new exercise in this laborious sleuthing.
Canvas has great features, but it is unnecessarily cumbersome and does not do the basics well.
Oct 29, 2020
What do you like best?
Flexibility of options, stability. It offers many features, is customizable in many ways.
What do you dislike?
Speedgrader is cumbersome, time consuming, and jumpy. In general, my students find Canvas confusing to navigate. It needs to do the basics better. It is cumbersome as well to give feedback to Canvas itself (through Commons or otherwise).
Barely Passable; Terrible for Discussions; UI is a Mess
Sep 19, 2020
What do you like best?
There's not much to like in Canvas, but I suppose it at least keeps all your information in one place.
What do you dislike?
The discussion interface is ridiculous -- just unusable in its current form. You can't subscribe to individual replies, so you spend literally hours scrolling up, scrolling down, scrolling up again just to find new replies to specific prompts. The interface is cumbersome and confusing. Icons are randomly scattered around the UI. Some of them disappear until you hover over them. CSS errors cause some text blocks to be superimposed over others, or cause mystery blank spaces four screens high.
It is too complicated and too many inconsistencies
Aug 29, 2020
What do you like best?
I like that it allows online submissions and that files are editable online.
What do you dislike?
I don't like having to be a web designer, the limited trainings, the complexity, it's not user-friendly and not geared toward young children (but we are being forced to work with it).
It is not user-friendly and there are numerous problems that they are not good at resolving.
Aug 26, 2020
What do you like best?
It seems to have some features that would be nice, but it is not user friendly!
What do you dislike?
I was waiting on the phone at NIGHT for well over 2 hours and never got assistance!!! The wait time estimate kept jumping around from 38 minutes to 33 minutes to 31 minutes to 38 minutes to 32 minutes to 38 minutes to 31 minutes--stayed in the 30+ minute range for well over an hour. Never did get assistance and again--THIS IS AT NIGHT!!!!!!!!!!! I gave up trying during the day because the wait times were in excess of 2 hours. And they wonder why I am so annoyed when someone FINALLY answers???
Takes too much time to get up to speed and use holistically
Jul 14, 2020
What do you like best?
I like being able to do online quizzes and get immediate results with statistics
What do you dislike?
How confusing it is to set up the course, with syllabus, materials, etc. It requires a ton of training sessions which are marginally useful.
