Branding Icon 1
Tech Solutions to HR Problems
Trending Employee Engagement Software
Jive Reviews 2026: Pros & Cons, Ratings & more – Page 2

Is Jive the right solution for you? Read verified Jive reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Easy Setup And Steady Performance Each Day With Some Identification Delays

May 5, 2024

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Installing Jive was quicker than any other tool I have used, and I appreciated how quickly it became functional for my team. Updates run quietly and keep everything current without extra work. The calling and texting features feel smooth, and switching between them is simple. I also like how the system keeps everything accessible without making the screen feel crowded or confusing for employees who are new to it.
What do you dislike? I have run into issues where caller ID information shows incorrect names or labels, and this leads to delays as I try to confirm the caller. With several business lines, it creates an unnecessary pause that affects the pace of communication. Improving caller ID accuracy would make the system far more dependable and help remove small interruptions that slow things down during busy workdays.
Reviewer photo

Sophia N.

Industry : Capital Markets | Company size : 201-500 | Level : Senior | Focus : Operations | Experience using the software : More than 1 year as Administrator, User

Software Setup Was Incredibly Simple But Caller ID Errors Create Confusion

Mar 2, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The setup process for Jive felt smooth from beginning to end, and even the updates installed easily without creating extra steps for the team. Communication through calls and texts works well, and I enjoy how the system keeps everything organized without making the process feel complicated.
What do you dislike? There are moments when the caller ID does not show the correct information, and this creates some confusion for our staff. Since we handle several business lines, it becomes important to know who is reaching out. The delay caused by verifying callers adds an extra step.
Reviewer photo

Leah F.

Industry : Consumer Services | Company size : 201-500 | Level : Director | Focus : Finance | Experience using the software : 6-12 months as Administrator, User

Empowering communication and team engagement through a social intranet that connects everyone

Aug 2, 2023

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Jive Software has provided us with a virtual lounge, a digital space where employees feel heard and connected. Spontaneous participation is almost automatic, as its newsfeed and activity streams emulate those of social media. All leadership communications, policy updates, and departmental knowledge sharing are now consolidated in a single location.
What do you dislike? Features, such as task management and file collaboration, are limited compared to other specialized project management tools. The mobile app needs a speedier sync and a larger offline experience. Although analytics are helpful, it could be easier to automate reports in visual dashboards rather than in a more technical setting.
Reviewer photo

Helen R.

Industry : Telecommunications | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Reliable intranet solution that promotes employee collaboration and strengthens community culture

May 11, 2023

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Jive Software offers a visually appealing digital workspace that connects both leadership and employees. We enjoyed sharing internal news, engaging in discussions, and collaborating in real-time on ongoing initiatives. Jive emulates the social networking experience so well that employees become motivated to constantly check the platform, feeling more included with global teams. This sleek mobile app keeps our remote staff connected, engaged, and productive wherever and whenever they work.
What do you dislike? The platform can experience performance issues, particularly when accessing large community areas during peak periods. The reporting tools, although insightful, can be rigid in terms of customization.
Reviewer photo

Lisa J.

Industry : Elearning | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Comprehensive enterprise collaboration solution offering centralized communication

Feb 9, 2023

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Jive Software is excellent for ensuring a collaborative workspace that breaks down silos between teams. Personalized homepages and feeds ensure that information reaches the correct set of users based on their roles, maintaining an efficient flow of information. Moreover, it is highly reliable for internal communications with enterprise-grade compliance and security standards. In particular, our HR teams are getting value out of its ability to publish updates and measure engagement.
What do you dislike? There is a considerable time penalty in implementation and training. The interface is functional, but it could benefit from incorporating some modern UI elements. More advanced customizations also require professional services or developers, increasing the total cost for smaller organizations.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Management Consulting | Company size : 11-50 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator