Learning Pool Reviews
Learning Management Systems (LMS)Learning Pool Platform delivers personalized and purposeful workplace learning at scale through the use of intelligent data. The platform applies insights into who a learner is, what they know, and what they need to do in real-time.
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Who Uses This Software?
1500+ Global organizations choose Learning Pool to get their people performance-ready with personalized, purposeful learning. It's ideal for those with big ideas who see their people's skills as a key advantage and want to unlock their full potential for extraordinary outcomes.
Is Learning Pool the right solution for you? Read verified Learning Pool reviews from people in industries like yours to make a confident choice.
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Ease of Use & Navigation
Reviewers consistently highlighted how straightforward the platform is, noting that "the interface is intuitive for admins and learners." Multiple users pointed out that the clear, sensible layout allows new users to get to grips with it quickly without needing extensive instructions.
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Customer Support & Service
The support team is highly regarded as "knowledgeable, patient, and eager to help." Users noted that customer service response rates are "usually quick to respond," making it easy to resolve technical issues or get guidance when stuck.
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Customization & Flexibility
The software offers strong tailoring options, allowing organisations to "adjust the system to our needs thanks to customization, flexibility and all options like dashboards." Users enjoy branding the content so it feels like a native part of their business.
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Feature Set & Functionality
Reviewers valued tools like the "bulk emailing facility" which allows communications to be sent to thousands of users in minutes. They also appreciated AI-driven skills tracking, automated path recommendations, and the ability to add diverse content types (videos, text, PDFs).
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User Experience & Engagement
The platform succeeds in creating visually appealing, interactive learning environments. Reviewers called out its "gamification available within the system" and interactive ways for learners to engage, resulting in excellent industry user sentiment scores.
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Reporting & Analytics Issues
Data extraction suffers from latency and disjointed workflows. Users mentioned that "reports take a moment to load when datasets are large," and that some tracking reports do not interact, forcing admins to open three separate reports just to see course compliance, non-compliance, and future bookings.
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Customization Limitations
Admin limitations exist behind the scenes, such as a "lack of flexibility to change the main home page layout without additional cost." Others disliked rigid settings where a course rule applies to all users (e.g., making it mandatory for everyone) without an option to let interested people browse without demanding completion.
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Performance or Reliability Issues
Reviewers cited communication sync bugs between systems, stating, "We have, from time to time, a lot of issues with the LMS and the LRS; they do not communicate correctly sometimes, and learner completions are not updated."
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Complexity & Learning Curve
Deeper backend systems can feel unapproachable. Reviewers noted that "the back end at times is a little complex" and that the built-in "Adapt" tool used to create courses is "quite clunky and requires a lot of training beforehand." Additionally, learning materials inside their academy can be hard to search through, and help guides can be vague.
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Limited Features / Missing Tools
Long-term users feel the system is showing its age, with reviews stating the "look and feel of the LMS is now pretty old" or "feels a touch dated in places." Growing companies noted that the basic LMS features no longer meet their evolving business requirements, prompting them to look into migrating to an LXP model instead.
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Intuitive platform to enable users to self serve learning
Oct 11, 2024
It provides a visually good platform, but is sometimes a bit rigid
Oct 11, 2024
User friendly, engaging and has helped us increase compliance
Oct 11, 2024
Our LMS meets our needs as a business to achieve compliance in our operations
Oct 10, 2024
The functionality is game changing for our company!
Oct 10, 2024
It has so much potential to be good but more help needed
Oct 10, 2024
The platform is easy to use and provides good learning solutions.
Oct 10, 2024
Easy to use, loads of pre built courses to choose from. Almost fully customisable and evolving
Oct 10, 2024
Clever and initiative platform hosting a wide range of learning content
Oct 10, 2024
