Paylocity Reviews 2025: Pros & Cons, Ratings & more

Is Paylocity the right solution for you? Read verified Paylocity reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Simple and stress-free payroll thanks to Paylocity

Aug 11, 2025

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Running payroll is a breeze now. If I make a mistake, the pre‑process register lets me easily delete and re-run which is something that used to be a nightmare. I used to dread Sundays before payday, but not anymore. Paylocity has made my life so much easier.
What do you dislike? The banking integration has extra layers of approvals that slow down routine tasks. Instead of speeding up payroll, the process often feels drawn out, and some users worry about delays in payment runs when multiple approvals don’t line up on time.
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Industry : Financial Services | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Paylocity is the all in one HR solution I love!!!!

Mar 16, 2025

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Having used Paylocity for over six years, I’ve seen it evolve into a truly comprehensive system. The integrated modules—payroll, time management, learning, onboarding, performance tracking—are intuitive and reliable, helping us reduce errors and streamline operations. Overall, it’s boosted our efficiency and improved new hire experiences
What do you dislike? Creating reports is fairly simple, but sharing them with colleagues or managers isn’t always user-friendly. Some users note issues with formatting or compatibility when uploading files. These small obstacles add up and make collaboration harder than it should be
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Industry : Financial Services | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Helpful service and easy daily use, but reporting is limited.

Mar 11, 2025

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer service is an absolute delight! Quick responses, follow-through, and a helpful self‑service mechanism. The payroll module is very user-friendly, and I use Paylocity every day for hiring, onboarding, and employee maintenance. Bringing everything together in one place such as profiles, payroll, hiring. This makes my job so much smoother.
What do you dislike? The reporting tool covers only basic needs, but when it comes to tax details, loan adjustments, or benefits tracking, it lacks flexibility. For teams that need deeper customization, the system can feel a bit restrictive as it forces you to look for manual workarounds. Something the team at Paylocity should definitely look into!
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Industry : Human Resources | Company size : 201-500 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Smooth Transition and Great Support from Paylocity

Feb 12, 2025

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? After switching from a big, clunky corporate provider, Paylocity has grown right alongside us, both in company size and feature use. It's user-friendly even for non‑tech folks. Integration went smoothly, from migrating our history to shadowing our first payroll run. Our Paylocity rep is top-tier: quick, accurate responses, with useful AI tools too.
What do you dislike? Why setting up payroll takes more steps than necessary is beyond me. It makes even simple edits to employee records feel time-consuming. When you’re under pressure to fix errors quickly, the number of clicks and pages you need to go through can become frustrating and inefficient.
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Industry : Information Services | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Paylocity is so easy to use, a truly reliable HR platform.

Nov 12, 2024

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Once Paylocity clicks, it’s so easy to use. Support is consistently helpful as you always get a real person on the phone. Integration across modules works seamlessly. Recognition, onboarding, recruiting work well and feel intuitive.
What do you dislike? Despite being a reliable platform, the time and labor tracking doesn’t always sync well with timesheets, creating extra admin work. Users also wish for more analytics or visual dashboards to understand patterns better. Without these features, the module feels less intuitive compared to other tools
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Reviewer verified by LinkedIn

Industry : Telecommunications | Company size : 1,001-5,000 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator