5 Must-Have Functionalities Of A Government LMS

5 Must-Have Functionalities In Government LMS
Summary: Governmental organizations have unique online training needs that call for a flexible, fully customizable, and user-friendly LMS platform. In this article, I'll explore the 5 must-have functionalities of a government LMS.

5 Key Functionalities Of Government LMS

Government employees need to stay up-to-date with the latest rules and regulations. They must also improve their skills continually in order to serve the general public. However, all of this must be accomplished with minimal resources, especially in sectors where funding is already stretched to the limit. Fortunately, there are Learning Management Systems custom-tailored for governmental organizations. Here are 5 top functions to look for in a Government LMS.

1. Robust Reporting Capabilities

You must be able to track every element of your online training program in order to identify areas for improvement and employee performance. As such, your government LMS needs to have robust reporting features that allow you to monitor participation, completion rates, and employee satisfaction. Ideally, the tool should also have customizable reports whereby you can focus on specific strengths and weaknesses. For example, your government employees need to be able to apply their skill sets on the job, but your LMS metrics reveal that they score low on scenario and simulation-based assessments. As a result, you can offer them more online training tutorials and real-world examples to build their practical experience.

2. Self-Guided Online Training Paths

As a general rule, governmental organizations have a number of separate departments that each handles specific tasks. There may even be sub-departments that further compartmentalize responsibilities. For example, Human Resources and accounting departments in each branch require certain skill sets. Therefore, your LMS must be able to support personalized online training paths to improve workplace performance. Here are a few ways to integrate self-guided paths into your online training program, using a government LMS.

a. Automatic Enrollment

The Government LMS automatically assigns online training courses, modules, and activities based on the employee's position or department. Employees also have the option to test-out of the online training course if they already possess the necessary knowledge and skills. In some cases, automatic enrollment is triggered after a pre-assessment. For example, an online training simulation or scenario that evaluates employees' practical online training experience. The tool may provide immediate feedback, and then recommend supplemental online training tutorials or modules.

b. Self-Registration

Employees have the ability to sign up for online training courses that bridge personal performance and skill gaps. Alternatively, they can enroll in voluntary online training courses that allow them to upskill and expand their knowledge. This is particularly beneficial for self-starters who want to improve their proficiency autonomously. The caveat to this is creating clear criteria for those who have access to sensitive data. For instance, certain members of your organization may not have authorization for online training courses that contain classified information.

c. Self-Guided eLearning Course Maps

Clickable eLearning course maps empower employees and allow them to choose their own online training activities. They decide when and where they train, as well as how they fill individual gaps. This also caters to different learning preferences. For example, audio learners can access compliance podcasts to get the knowledge they need, while visual learners can tap into the power of infographics and interactive presentations.

d. Microlearning Online Training Repositories

Government employees can access a microlearning online training repository that features different categories. This serves as a valuable "moment of need" resource. However, employees can also create their own online training course by piecing together various microlearning online training activities. For example, online training tutorials, simulations, and recorded webinars which focus on a particular skill set.

3. Localization Support And Disability Access

You are working with a diverse group of individuals with equally diverse backgrounds and online training needs. There may be some who speak English as a second language, as well as others with disabilities that prevent them from accessing traditional online training tools. Therefore, your LMS should provide localization support and disability access. Many LMS platforms now offer alternative versions in a multitude of languages. Likewise, they give you the opportunity to develop and deploy online training content for the hearing and sight impaired.

4. Compliance And Online Training Certifications

Government employees must comply with rules, regulations, and company policies. In most cases, it is governmental organizations that set these guidelines. Thus, they need to lead by example and adhere to safety and ethical standards. A number of government LMS solutions have built-in certification support. This means that you can create customized certificates based on employees’ competences. For example, specific skill sets or compliance topics that pertain to their everyday job duties. You can even look for a Learning Management System that offers automatic certification renewals. The platform sends a notification to the employee before the expiration date, so that they can sign up for relevant coursework.

5. Mobile Support

Government employees are always on the go, whether they travel between departments, meeting with the public, or they are simply away from their desks. They require online training resources that are accessible whenever, wherever. Fortunately, many government LMSs are now equipped with responsive design features. The online training content is accessible on any device. In some cases, even offline. Employees are able to download the online training materials, complete the activity, and then resync with the Learning Management System. Responsive design tools save time and resources by allowing you to create a single master layout. The Learning Management System automatically displays the correct version of the online training course, based on pre-determined breakpoints. For instance, the tablet version may have larger buttons and smaller images.

LMS platforms are widely used in private education and corporate eLearning. However, governmental organizations require different features to ensure compliance. These may include certifications, personalized online training resources, and group or user reporting. This is due to the fact that there are a number of departments to consider, and each of these departments involves specific skill sets, tasks, and work responsibilities. Therefore, a government LMS must be versatile enough to deliver targeted online training to every member of the organization. In addition, it has to offer the highest ROI possible to provide the most benefit on a tight budget.

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