Beyond Training: Designing For Better Performance
Every L&D professional has been there: the moment when a stakeholder asks for "a quick ten-minute eLearning" without fully understanding the performance problem they want to solve.
If you've been wondering how to confidently push back, ask better questions. Then, guide conversations toward real solutions—even if training isn't the answer, this is the session for you.
We'll focus on practical application: how to partner with stakeholders to get to the root of performance challenges, design learning experiences and performance supports that drive behavior change, and empower our people with high-value, future-ready skills.
Don't create more content or measure course completion rates. Borrow these insider tips to diagnose performance issues, have better conversations with stakeholders, and, ultimately, design more effective, results-driven learning experiences. As L&D leaders and experts, behavior change starts with us. It's our moment to lead the change our organizations need.
In this session by SweetRush, you will:
- Define performance in terms of meaningful outputs and results
- Identify the conditions that enable strong performance
- Design learning experiences focused on critical actions and decisions
- Apply a simple framework to diagnose performance challenges and inform your design
- Navigate stakeholder requests with confidence—asking better questions, pushing beyond "quick training fixes," and positioning yourself as a strategic partner
