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AllenComm Reviews
eLearning Content ProvidersThe experts at AllenComm solve business problems with beautiful custom learning solutions. We bring creativity into instructional design. We change behaviors and influence choices. We build better training.
Performance Overview
Overall Rating
95%
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Achieved Results
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Communication
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Deadlines
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Quality of Service
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Responsiveness
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Value for Money
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Likelihood to Recommend
AllenComm's efforts in building interactive, gamified learning experiences has been exceptional.
Oct 23, 2023
What do you like best?
Working with AllenComm has been a genuinely collaborative experience. Their team's receptiveness to our ideas and feedback has fostered an environment of open communication and shared vision. In addition, AllenComm demonstrated remarkable agility and was able to pivot and adapt as the project evolved, all while staying within the defined scope. AllenComm's commitment to satisfaction, agility, and collaborative make them a standout choice for anyone seeking to create learning experiences
What do you dislike?
One potential drawback is the cost associated with their services. AllenComm's commitment to quality and expertise in the field often comes with a premium price tag. For organizations with tight budgets, this might be a significant consideration.
AllenComm was a great partner to work with, and we would absolutely recommend them!
Sep 14, 2023
What do you like best?
AllenComm was able to meet all our deadlines and accommodate our shifting timeline. They also took the time to get to know our end users and consider their input to guide the development of our training.
What do you dislike?
Communication at times could have been better, as there were a couple of times where a breakdown in communication happened, but it was immediately solved by AllenComm and it didn't impact the quality of the deliverables.
My experience with AllenComm was great! Professional and easy to work with.
Jun 23, 2023
What do you like best?
They performed a thorough analysis with our subject matter experts and came away with great ideas! They kept us informed of progress along the way and let us know about roadblocks and how to overcome them. I didn't have to constantly follow up. They had their assignment and they ran with it! Their project manager and instructional designer were fun and easy to work with. We developed a great rapport and we honestly felt like we were one team.
What do you dislike?
Their invoicing system was probably the hardest part of the process. Invoices were snail mailed to the wrong person.
AllenComm provides solutions that meet the real needs.
Jun 21, 2023
What do you like best?
AllenComm is always responsive, ready, and willing to take on a tough project. They can scale up or down based on the budget we have: they match our needs with the solutions they propose.
What do you dislike?
They are so good it's hard to justify going to others to get the work done. We wish there were more companies like AllenComm.
The AllenComm team was highly engaged, creative, and capable through a very intense build.
Mar 1, 2023
What do you like best?
The team persisted to find fresh concepts and technical solutions to simplify complex content.
What do you dislike?
I wish our timeline was longer so we could realize more of their talents and insights. Feel like we just scratched the surface.
Great team of experts to work with and our eLearning has never looked better.
Nov 18, 2022
What do you like best?
The Allencomm team has spent many hours and made a real effort to work with our SMEs in order to thoroughly understand our product. They have been able to build a better eLearning because of this effort. They have also been flexible and have been building the eLearning in our preferred development toolset so that we have the ability to update the product on an ongoing basis.
What do you dislike?
The only challenge that we have had is their western US timezone location compared to our global organization has made it a little more challenging to find times for our whole team to meet, but the Allencomm team has been flexible and helped to overcome that as much as possible.
Impressive thought leader and collaborative experience
Aug 11, 2021
What do you like best?
Very impressed with the depth and breath of expertise AllenComm brings to a collaboration. From design to development, the AllenComm team brought thought leadership and innovation while expertly navigating multiple stakeholder and subject matter expert relationships, managing tight deadlines, and delivered a best in class learning experience. The superior project management team and support provided was exceptional.
What do you dislike?
My experience with AllenComm was incredibly positive. No disappointments to share.
Great partnership, very professional! I love working with Allen Comm.
Aug 4, 2021
What do you like best?
The discovery process and design phase. Allen Comm guided our Team through each stage and made the process fun. The final product exceeded our expectations!
What do you dislike?
I can't think of one thing I would change! Allen Comm's approach is very client friendly. The performance mapping exercise was absolutely my favorite part of their process.
Very responsive and quick learning team, supportive to the customer with limited experience.
May 25, 2021
What do you like best?
Very good project management, active listening and very good design skills. Communication is very good not too much not too little, they not bombarding with hundreds of e-mail
What do you dislike?
I did not get any negative experiences with them. We have our first project with them and so far so good. We are thinking about new project for next year.
AllenComm is innovative, efficient, and easy to navigate.
May 24, 2021
What do you like best?
I appreciated the personable nature and humility-centered level of communication with the entire AllenComm team.
What do you dislike?
There is a particular design style and format that they stick to which is wonderful if that is what you want, more difficult if you want to change it.
AllenComm builds state-of-the-art learning programs
May 24, 2021
What do you like best?
They’re great people who are client and results focused. They execute towards the program vision, problem-solving and collaborating closely with our organization. We’ve had an awesome PM, learning consultants and tech leads.
What do you dislike?
In the early days of the project, there were silos between the instructional design and LMS components of our program because of the difference in timing of our contracts and the separate teams but that got better when the larger team rolled up their sleeves together!
Great learning experince in designing a new e -learning program
May 22, 2021
What do you like best?
Communication with the tam was super smooth and it was like communicating with in your own team . Great listening skills for the whole team and managers. They try very hard to understand the client's need and recommend a solution. Time consciousness and accountability, design quality, promptness ,trust and rapport were some of the outstanding virtues of Allancom. Great to work with and will surely go to them for the upcoming projects in the future.
What do you dislike?
The rubber hits the road only when you finally meet the design team and start working, many gets involved in the early stage from sales we had to repeat ourselves unnecessarily to newer and newer people. It was hard to imagine the final output till you sign off and start working with them .
Great communication, easy to work with, fun interactions
May 13, 2021
What do you like best?
AllenComm, and Jade in particular, have been exceptionally easy to work with and accommodating. They genuinely listen to our ideas and feedback and strive to provide us with the best possible product. It is clear they take pride in their work and challenge themselves to think outside the box. They have a well equipped team who have been able to work with us to meet and go above and beyond our requirements. I would absolutely look to work with them again in the further.
What do you dislike?
A few of the ideas we were excited about from their initial proposal didn’t ultimately fit within our budget (which was undetermined at the time of proposal).
Extremely responsive to customer needs and desires
Apr 23, 2021
What do you like best?
AllenComm has done a great job eliciting customer information - course content, look and feel, key concerns - from the subject matter experts who sometimes are so familiar with their material they don't recognize that not everyone "gets it." They're easy to work with and responded VERY rapidly when, after a course was approved and posted to our LMS, the big boss decided he wanted changes. Pieces of the course were reworked, re-reviewed, re-approved and it was back on-line in short order.
What do you dislike?
I've got nothing to complain about. Very happy with their work and work processes! We are currently in our 2nd round of courses with them.
Working with AllenComm was efficient and enjoyable and the quality they produced was excellent.
Apr 22, 2021
What do you like best?
What I liked about working with AllenComm most was their staff. They were energetic, kind and smart. They were able to understand our content very quickly which helped us move to the planning and production quickly.
What do you dislike?
I disliked most the platform we used to review. It was a little bulky and cumbersome. We came up with a workaround that was ultimately best for our team.
Innovative, reliable vendor for training development needs
Sep 8, 2020
What do you like best?
The responsive, talented team of training professionals. Each goes above and beyond to meet and exceed expectations in order to deliver a quality product at a very competitive price.
What do you dislike?
Every experience with AllenComm has been positive. In the three+ years we've used their services, my team has been completely satisfied with all aspects of each project.
Working with AC is effortless: you always get top service, flexibility and excellent results.
Sep 2, 2020
What do you like best?
From the start, AllenComm as a company are so well structured and focused that you could easily approach without any project management knowledge and they will be more than able to guide you through the elearning creation process from start to finish. Everything is well organized and set to an agreed-upon schedule of deliverables but this does not mean there is no room for flexibility: if it is in their power, they will do their best to fix the problem or ease the situation.
What do you dislike?
I never have any issues or concerns when I am dealing with AC, you are paying for a top service and that is what is delivered.
Various projects - conversions, voice work, rebuilds, SCROM wrapping - all turned out great!
Aug 17, 2020
What do you like best?
AllenComm is always up to do any project I throw at them. From conversions, to voice work, to rebuilds, to SCROM wrapping - they have always gotten the job done. I love that I can rely on them as a single vendor for different needs.
What do you dislike?
My organization is very cost-prohibitive, but AllenComm can usually find a solution!
Allencomm is knowledgeable, delivers quality work, and is easy to work with.
Aug 13, 2020
What do you like best?
Working with Allencomm was easy. They were knowledgeable, receptive, and flexible while delivering quality work. Great people. We were able to meet our project goals
What do you dislike?
Our project timeline was very tight and I wish we had more time to leverage AllenComm's expertise.
eLearning strategy and learner journey development
Aug 12, 2020
What do you like best?
AllenComm was an excellent eLearning consultant that helped us develop out our learner journey map, approach, how to get the most out of our program and identify existing resources available. They were also incredibly helpful in bringing best practice playbooks that were surprisingly relevant to our specific focus in mental wellness. This helped us build the training content where we had the expertise, but also leverage AllenComm on content development where we are weak.
What do you dislike?
Nothing significant. Most of our issues were on our side with shifting deadlines and timelines because of investors and customer requirements.
AllenComm is dedicated to making the client happy.
Aug 11, 2020
What do you like best?
The subject matter experts receive many chances to review content and get the video scripts, activities and images right.
What do you dislike?
Staying on timeline is challenging when there are many subject matter experts. However, AllenComm hasn't penalized us on minor delays.
AllenComm are the consummate professionals and a pleasure to work with.
Aug 10, 2020
What do you like best?
Responsiveness to the client's ideas and ability to pivot when needed. They make sure that they stick to deadlines, incorporate what is needed into the work are responsive to feedback, and are extremely creative. Wonderful experience working with them. You will not be sorry. Plus they are very nice people!
What do you dislike?
I really have not had a negative experience with AllenComm and have nothing of substance to write here.
AllenComm team was very knowledgeable & professional. I learned a lot from them.
Jul 31, 2020
What do you like best?
They have a solid learning platform that is modular, can be customized by learner group, interactive, action oriented and intuitive. They are very knowledgeable on adult education, focused on delivering impactful learning that addresses project objectives, are learner centric and very responsive.
What do you dislike?
I didn't fully understand the implications of some of the early planning steps in their process. Would have been great if they provided a clear example. But they were very patient with me and were very flexible and accommodating with changes we made.
Consummate learning professionals with a sharp focus on changing learner behavior.
Jul 7, 2020
What do you like best?
From early in the vendor review process AllenComm stood out from the competition. They took time to understand our business, their approach to project management is easy to follow, and their recommendations are backed by years of experience and supported by learning science. Our project has many stakeholders with diverse needs. Allen has been extremely patient navigating the landscape of our company and routinely helps us refocus training design on the needs of our learners.
What do you dislike?
Our training is leaps and bounds better than it was, both in the style and quality of the content. We haven't achieved all objectives to the fullest extent we had hoped; but that's not on AllenComm. Our company has a several technical and logistical considerations that limit what's possible creatively. Allen is always willing to do what is necessary to get the job done. Sometimes that means pushing tight deadlines. We are grateful for the flexibility they've shown throughout the process.
Phenomenal support in designing and deploying a comprehensive L&D program for internal consultants.
Oct 9, 2019
What do you like best?
AllenComm has a unique ability to create clarity and focus in the midst of ambiguity. Because of this they have become a trusted advisor to me and my team very quickly. I cannot imagine tackling this body of work without them. I cannot recommend them enough.
What do you dislike?
It is honestly difficult for me to identify anything that I like least about AllenComm. Maybe that they are based in Salt Lake City and I am in Atlanta, it would be great to spend more physical time with them!
AllenComm Partnered with us develop a HiPo leader program for front line managers.
Sep 22, 2019
What do you like best?
The rigorous approach that was taken to scoping led to much better outcomes than a "figure it out as you go" approach. AC was also flexible along the way if things made sense. Very open to collaboration and feedback but came with a strong point of view. The expertise level is impressive and the people are a real pleasure to work with. Felt like an extension of our team and that the commitment level to success never wavered.
What do you dislike?
Wish we could have found a way to go faster for less money. Not sure we would have gotten the same quality though.
Helped develop training content for remote locations.
Sep 20, 2019
What do you like best?
Such an awesome team to work with. From the first meeting it was like we had worked with them for years! Very efficient and talented staff that was able to come in and hit the ground running. They did tons of research and studying of our company.
What do you dislike?
nothing. they did a great job of keeping us on task. they were very organized. the team did a great job of working as one.
The team are all truly partners in our performance improvement!
Aug 20, 2019
What do you like best?
The team is as dedicated to our business challenges as we are. I appreciate the attention to detail, creative solution problem solving and professionalism.
What do you dislike?
While building to an existing proprietary platform results in wonderful solutions, it can limit innovative expression.
AllenComm outcomes are stellar! Brilliant, creative people who get results.
Jul 22, 2019
What do you like best?
The outcomes. We started this project knowing exactly what we wanted and needed. Our AllenComm colleagues have taken that foundation and worked with us to create something that is far better; a dynamic, engaging, "wow" learning experience that will help us get the business outcomes we want and need. Secondly, the AllenComm team I am working with is creative, organized, brilliant, flexible, caring, and on time.
What do you dislike?
I got nothing. I got nothing. I got nothing. I got nothing. I got nothing. I got nothing. I got nothing.
Their innovative approach exceeded my expectations
Jun 24, 2019
What do you like best?
The team that we worked with listened to what we needed, and transformed the course entirely. We started with a need to update some content based on some organizational restructuring, and ended with a new course that combined two older, linear courses into a single engaging, exploratory experience for our learners.
What do you dislike?
AllenComm offers premium service, and very high quality. I wish that we could use them for more of the work that we do. But with that premium service comes a higher price tag. That said, it's well-earned and well-justified.
We worked with AllenComm to design 8 interactive, leadership development eLearnings for IC's.
Apr 3, 2019
What do you like best?
Pete and Jackie from AllenComm were amazing. They become our new, dedicated team members after our original team leads left the company. Pete and Jackie made the transition seamless and delivered EXCELLENT customer service and thought partnership in the design! Beyond Pete and Jackie being excellent partners, I really liked AllenComm's team approach - they really do collaborate as a dedicated team of subject-matter experts! Everyone was also very welcoming when I visited the SLC office.
What do you dislike?
At first (with the original AllenComm team members who both left the company a few weeks into the project) - it was very disorganized and there was a lack of communication. Again, this VASTLY improve with Pete and Jackie as our new account managers. Based on the experience Pete, Jackie, and the team provided, I would highly recommend AllenComm!
My experience with AllenComm was effortless. They were always two steps ahead on the entire project.
Apr 3, 2019
What do you like best?
AllenComm's was extremely attentive, timely, professional, and went out of their way to provide excellent service. Communication was great throughout the project, and their team embodies a collaborative spirit by offering sound advice and suggestions based on current industry trends. They really went above and beyond. I'm looking forward to working together on future projects.
What do you dislike?
I don't have dislikes to mention about AllenComm. They've been a great partner to work with.
Fantastic. Open communication throughout the enitre process.
Mar 29, 2019
What do you like best?
The level of expertise, and how engrossed they became to learn so much about our industry. Each member from beginning with the RFP process, to the design level, and the creation team were personable, professional, and focused on our (ever changing) needs.
What do you dislike?
Nothing. I look forward to continuing our relationship with AllenComm and working on future projects together.
AllenComm helped us convert a traditional, instructor-led training regimen to 100% online learning.
Mar 26, 2019
What do you like best?
Leadership has a focus on their customers. When something doesn't go right, they are responsive to our needs. It is a great partnership to have with a vendor.
What do you dislike?
Sometimes deadlines are not always met, or communicated clearly. We have worked through this by being crystal clear about deadlines and expectations.
Very easy to work with, and the end product was incredibly impressive.
Feb 21, 2019
What do you like best?
I liked that AllenComm's philosophy was to use technology to create high quality virtual learning. This was very important to us, because we wanted to use virtual learning that would still have an impact on the user's behaviour.
What do you dislike?
There is nothing that I disliked about AllenComm. I would use their services again and would recommend them to others.
It has been an absolute pleasure to work with the staff at AllenComm.
Feb 18, 2019
What do you like best?
We are currently finalizing the Design Strategy document. This is a challenging project with multiple stakeholders, and since my first interaction with AllenComm, they have always been responsive, and I feel like they are 150% committed to the success of the project.
What do you dislike?
There is nothing I have to add here, I have only worked with them for a few months.
AllenComm was fantastic to work with, very responsive, organized, and client focused.
Feb 15, 2019
What do you like best?
Produced an excellent product for us in a timely fashion while ensuring all our needs were met.
What do you dislike?
There wasn't anything I disliked about AllenComm, great service and customer focus.
Great partnership for creation of a new modern learning solution.
Feb 12, 2019
What do you like best?
Very collaborative - great balance of listening / working with us, and challenging us by bringing their expertise to the project as well. Very productive - meeting kickoff hit the ground running, we tracked to original project plan.
What do you dislike?
Initial project quote was high. We agreed on a fair price and we got what we paid for (quality deliverable).
Excellent engagement process. Truly interested in learning about our needs.
Nov 28, 2018
What do you like best?
Focus on meeting our needs through innovation and quality management. High quality of the team members -- skillful and customer focused.
What do you dislike?
There is really nothing negative to note here. We have found AllenComm's staff to be skillful and concerned about our satisfaction. The products that they have created with us have been very well received. Some have won industry awards.
AllenComm is a great partner with a really wonderful project and sales team.
Oct 1, 2018
What do you like best?
Marty has always been and continues to be wonderful at building a business relationship that is based on strong communication, follow up, and commitment to customer satisfaction.
What do you dislike?
Due to speed at which our organization is required to develop materials, at times it can be cost prohibitive to partner on projects with very short timelines.
Creative, collaborative, mission focused strategic delivery of complex ideas in user-friendly ways.
Sep 21, 2018
What do you like best?
We absolutely love the team engagement, collaboration, and creative ingenuity. AllenComm stayed budget, and raised the bar on quality. Their process of ideation to realization is truly a strategic advantage. We love that we can tweak and improve the course as we get end-user feedback without breaking the bank or excessive downtime. The best part is that our end-users enjoy the learning journey as they develop lifesaving travel safety skills and develop their contingency plans.
What do you dislike?
They are far far away from us in Utah. We are in Minnesota. But they are worth the pain of time and distance differences.
Interactive and Innovative Thought Leader and Partner
Aug 2, 2018
What do you like best?
When searching for a collaborative, result oriented content partner to replace a prior vendor, we met the team at Allen Communications and immediately became excited by the new partnership. Elevating our level of content, delivery mechanisms and channels, interative and instructional custom content design and service of a boutique firm. Great team that listens and provides real solutions for the evolving retail landscape.
What do you dislike?
N/A - Very few issues to share. On Boarding a new project took some initial work on the front end, however once organized, the team was off and running.
Great experience overall!
Jul 13, 2018
What do you like best?
Professional, talented and creative group of people! Very responsive to our emails and questions.
What do you dislike?
The feedback tool to input comments on the module was not very intuitive and required a lot more time on our part then we anticipated or liked.
Allen Communications was invested into our success.
Jun 27, 2018
What do you like best?
For every project, at both the content development and content delivery levels, AllenComm was extremely creative and open when finding L&D solutions that met our needs and budget. They continually worked with us to upgrade the learning portal to ensure a streamlined learner experience. They also performed critical analyses and formed focus groups, using our Representatives, to ensure that training content being built was meaningful and impactful.
What do you dislike?
It's hard to say dislike. More like "can be better at". Attrition can be challenging, but in our industry, attrition is expected. There was a departure of a critical resource, in the middle of a project, that caused delays.
Smart, creative, efficient and exceptional client service. One of a kind!
Jun 25, 2018
What do you like best?
Without a doubt, the way that our project team managed and worked with us was exceptional. Despite many stops and starts on our end, we never lost our key account person due to their dedication and devotion of seeing it through till the end. That continuity was key in executing an extraordinary result. Special shout-out to our Account Director, Daniel Sowards and his team - - we would never have the amazing program we have today without their insightful, smart and passionate approach.
What do you dislike?
Nothing I can report here since we truly had an incredibly positive experience.
Excellent quality and client service
Jun 21, 2018
What do you like best?
AllenComm was easily the most responsive and proactive vendor I've ever worked with. They clearly keep the client's needs above all, are very transparent and easy to work with, and deliver high quality output.
What do you dislike?
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With an aggressive due date, they delivered with excellent precision
Jun 5, 2018
What do you like best?
We had not used such a "techy" company before and their willingness to take the time to teach us as well as show us the possibilities was greatly appreciated. Their beautiful and vibrant work is such an impressive add to our current curriculum that our other classes are looking very antiquated.
What do you dislike?
Nothing
Allen Comm helped us get our brand training off the ground.
Feb 16, 2018
What do you like best?
Allen Comm has been a true partner for us. They are friendly, easy to work with, and have delivered a large variety of quality learning solutions for our company in a short amount of time.
What do you dislike?
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Provided excellent project development and support!
Aug 26, 2016
What do you like best?
My company engaged Allen Communication in a large scale training project. They were very easy to work with and worked through us to develop an excellent program. The Allen team that we worked with was very responsive to our needs and concerns and kept our project on track.
What do you dislike?
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