CommLab India Reviews
eLearning Content ProvidersSince 2000, CommLab India’ been helping global organizations deliver impactful training. We operate as your managed learning production and on-demand learning execution partner, ensuring consistency and reliability of learning execution, every time.
Performance Overview
Overall Rating
94%
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Achieved Results
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Communication
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Deadlines
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Quality of Service
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Responsiveness
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Value for Money
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Likelihood to Recommend
Fast and well executed project, shared in Rise with all the support needed.
Mar 1, 2022
What do you like best?
The possibility to cover all needs. Clear timelines. Clear definitions of the goal. All the comments and requests were covered with the updates.
What do you dislike?
Don't have really examples to specify here. What I can add here is that they can give additional options to choose, when this can help to take a final decision, but just to suggest something.
CommLab India has become a trusted business partner
Mar 1, 2022
What do you like best?
Deliverables are provided on time or even ahead of schedule. They're flexible and responsive. The team easily handles multiple projects simultaneously. Great communication.
What do you dislike?
I was worried about turnover over the last couple of years, but they've managed it well and been able to provide the same quality of work and service.
CommLab has developed or converted (from flash to HTML 5) several hundred e-Learning courses for us.
Mar 1, 2022
What do you like best?
Very professional and organized management team. The quality of their development work is above par. They are very accommodating to change, which often occurs in the training and development industry and have not missed a deliverable in the 3 years I've been working with them.
What do you dislike?
There isn't much I don't like about the organization, but if I had to pick something, it would be that I wish we were in the same time zone or that CommLab had a presence in the USA, even if it was just a leadership team. We've been able to work through the time zone difference, but it has been a minor inconvenience at times, when I need to talk to them and can't just reach out.
Commlab is always ready to help and comes with custom solutions when necessary.
Oct 15, 2019
What do you like best?
We have a main contact person who manages every request from our side. Furthermore a project manager is assigned for execution. This makes things easier for us.
What do you dislike?
We do not major things to complain. Depending on the complexity of the project, it might come to small delays provoked also by the technical content. However they are sorted out quickly.
Working with CommLab India is very pleasant. The employees meet deadlines and are very nice.
Oct 15, 2019
What do you like best?
The people at CommLab India are very respectful. They have fast response times to concerns and feedback. No delay is to be expected from CommLab's side.
What do you dislike?
Before creating the eLearning (after content is delivered), I would first ask the customer some questions on how he/she wants it structured: (should it be a game? should there be a time limit?etc..) instead of immediately creating the eLearning.
Very good experience overall - Great customer orientated company
Oct 14, 2019
What do you like best?
Very flexible - very responsive - We were being able to customize our needs - They always look for a solution when we have a challenge - People are very nice to work with-
What do you dislike?
It is not always easy to meet face to face but we have always been able to find some time together.
CommLabIndia covers a large range of needs with efficiant but also flexible workflows.
Oct 14, 2019
What do you like best?
Responsiveness, diversity of linguistics resources, assessment of the needs, quick answers, large expertise, final product follow-up and people.
What do you dislike?
We got no negative experience with CommLabIndia. f
We have established a very productive partnership.
Oct 14, 2019
What do you like best?
Our contact, Rajesh Venkata, is always responsive and very flexible. It's a pleasure to work with him (and CommLab).
What do you dislike?
Everything is fine. CommLab provides great value for money. Our partners at CommLab are very experienced and professional.
CommLab makes us look good--simple on our part and economical
Oct 11, 2019
What do you like best?
I can send CommLab our audio files and a PPT....and it comes back as a beautiful webinar. Love it! Simple and easy.
What do you dislike?
there is nothing I dislike--very simple process and reasonably priced. Going with them is a win-win for us
They are professional in what they deliver and personal in dealing with their customers.
Oct 11, 2019
What do you like best?
They are easy to work with. They have a well established procedure in place but when I don't always follow that procedure exactly, it does not cause issues. We work together to come up with the best training material for the specific product.
What do you dislike?
I wish they were closer so I could actually meet the experts I work with on an almost daily basis.
