Performance Overview
Overall Rating 94%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Wonderfully supportive and innovative partnership.

Jan 29, 2024

Overall Rating 87%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? We truly appreciated the CommLab's teams ability to keep in mind and apply our very specific requests in terms of access and functionality. They were very responsive to all of our requests and flexible to our changing needs.
What do you dislike? Time zones did pose a challenge in terms of engagement, but the CommLab team was very available and responsive.
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Shani W.

Industry : Public Policy | Company size : 51-200 | Level : Director | Focus : Support | Experience with the company : 6-12 months

I worked as a learning content design consultant on a project that included CommLab .

Dec 21, 2023

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The project was so well managed, the communication was very organized and consistent, and the CommLab team members were great to work with. They were on time with deliverables, open to changes and adjustments, and very accepting of suggestions for making the content and navigation learner-friendly.
What do you dislike? The need for the CommLab team members to work late into the evening to attend our weekly meeting, due to the time differences. I felt so bad for them but they never complained.
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Denise C. — Director of Training at IQ Solutions

Industry : Professional Training & Coaching | Company size : 1-10 | Level : Director | Focus : Consulting | Experience with the company :

My team had a wonderful experience working with CommLab for our program needs.

Nov 27, 2023

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The team communicated well with our team and was very good at meeting target deadlines. I really liked the incredible attention to detail and how well-organized CommLab was throughout the development of the eLearning modules process.
What do you dislike? Due to the time zone differences, most of my check-in calls were very early in the morning.
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Reviewer verified by LinkedIn

Industry : Program Development | Company size : 201-500 | Level : Director | Focus : Program and Project Management | Experience with the company : More than 1 year

Very impressed with high quality work and delivery

Aug 16, 2023

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I really enjoyed working with Vivek and the team. It's my first time working with CommLab and I found them to be highly professional, high quality work and very responsive. They took the time to understand the requirements and made excellent recommendations which led to very few reworks. They also really helped me as I needed a quick turnaround. I also learnt a lot from their high quality work.
What do you dislike? Nothing negative at all. I wish I had more budget to work with them continuously as ongoing partners.. I will certainly recommend as much as I can!
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Reviewer verified by LinkedIn

Industry : Management Consulting | Company size : 5,001-10,000 | Level : Consultant | Focus : Human Resources | Experience with the company :

This is probably my fifth project with CommLab India and I'm very satisfied!

May 24, 2023

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I worked with CommLab India team at a prior organization after they were recommended to me and have worked with the team on two projects at my current organization. The team is experienced, professional, and responsive. They are my go-to for projects we can't handle internally and when I need basic but high-quality work on a tight deadline. I haven't had the chance to partner with CommLab India on a custom elearning project but would consider it.
What do you dislike? The time difference can be a barrier but the team goes above and beyond by accommodating U.S. work hours.
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Sarah H.

Industry : Financial Services | Company size : 51-200 | Level : Director | Focus : Education | Experience with the company : More than 1 year

CommLab's professionalism, expertise, and commitment to excellence make them a top-notch partner.

Mar 15, 2023

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The Commlab India team's exceptional support in learning experience design, authoring services, and learning management system assistance was critical to the success of our latest project. Rapid timelines were never an issue. They consistently delivered high-quality work on-time, while maintaining their commitment to detail and quality. Their ability to swiftly onboard and synthesize training to rapidly begin authoring in our systems was impressive and exceeded my expectations.
What do you dislike? My main complaint is that we didn’t bring the Commlab India team on earlier to support the project! In discussing with the project stakeholders, it was hard for us to find a least favorable aspect to our engagement with the team. We’re looking forward to partnering in the future and finding additional ways to leverage the CommLab India team’s expertise and solutions.
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Michael W.

Industry : Nonprofit Organization Management | Company size : 201-500 | Level : Director | Focus : Education | Experience with the company : 6-12 months

My experience with CommLab was very pleasant and rewarding

Mar 15, 2022

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I had a very particular request for creating something CommLab has never done before and within a tight timeline. I really appreciated the team's quick response times, can-do attitude, ability to creatively complement your ideas, and openness to push technical boundaries.
What do you dislike? I couldn't really point out anything I liked least about working with CommLab, but one thing we both could have aligned better on at the start was expectations versus delivery time. Something clients should make sure they understand are the capabilities of the Vyond environment with which CommLab works to create animated trainings.
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Maphrida W.

Industry : Food Production | Company size : 10,000+ | Level : Trainee | Focus : Sales | Experience with the company :

Learning development projects with CommLab India are consistently efficient, thorough, and flexible.

Mar 4, 2022

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I like that CommLab is very clear when defining expectations, yet flexible to unique demands that we may have for each learning development project.
What do you dislike? Very little "least likes". If it were possible to have CommLab India's experts on-site to help with initial design for some projects may help our team members grow in learning design. This truly would be a "nice to have" based on our current learning delivery team.
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Jeff B.

Industry : Medical Devices | Company size : 10,000+ | Level : Manager | Focus : Business Development | Experience with the company : More than 1 year

CommLab India listened and understood our needs .

Mar 4, 2022

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Professionalism Suggestion made on e-learning best practices Flexible Co-construction Meet deadlines
What do you dislike? Nothing. It was an excellent project. .................................................
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Reviewer verified by LinkedIn

Industry : Packaging and Containers | Company size : 5,001-10,000 | Level : Manager | Focus : Information Technology | Experience with the company : More than 1 year

Fast, technically competent & extension of our own L&D team

Mar 3, 2022

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Very responsive, deadline driven, a dedicated PM & a team of different technical experts. They partner with us on many design projects
What do you dislike? Since verbal communication challenges, which is not replicated via written message but improving on that front too.
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Dave M.

Industry : Logistics and Supply Chain | Company size : 10,000+ | Level : Senior | Focus : Human Resources | Experience with the company : More than 1 year

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