CommLab India Reviews
eLearning Content ProvidersSince 2000, CommLab India’ been helping global organizations deliver impactful training. We operate as your managed learning production and on-demand learning execution partner, ensuring consistency and reliability of learning execution, every time.
Performance Overview
Overall Rating
94%
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Achieved Results
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Communication
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Deadlines
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Quality of Service
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Responsiveness
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Value for Money
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Likelihood to Recommend
CommLab goes above and beyond for customer service.
Oct 11, 2019
What do you like best?
CommLab produces quality output and makes recommendations to improve the project when necessary. They are a great partner and really understand our business. The team is phenomenal.
What do you dislike?
There is not much I can say that I like least about CommLab because their work that they have delivered to our company has been on time, in budget and with pleasant partnership. There was a time when the time difference would be what I liked least, but it was never an inhibitor in any way, but now they have management in our Central time zone.
Professional, prompt services at affordable rates. CommLab is a preferred vendor for my department.
Oct 11, 2019
What do you like best?
There are many aspects of CommLab I like. They are very prompt with correspondences, professional & patient with clients, and produce high quality deliverables, time and time again!
What do you dislike?
Sometimes things can slow due to time differences. CommLab works with our clients globally so there are multiple time zones to contend with.
You will get more than expected. Not only executing your project but new ideas will rise
Oct 7, 2019
What do you like best?
Very good and result focused communication, open for new ideas in the beginning but also along the project timeline, responsive and customer focused, high engagement until the project is 100% finished.
What do you dislike?
Due to India location only little chance to meet face to face. Role in the team sometime not clear to me (who is responsible for what)
CLI goes beyond required SOW expectations to deliver quality work on time.
Sep 25, 2019
What do you like best?
Their responsiveness and flexibility is very instrumental in getting the finished material on time.
What do you dislike?
Work processes are at times not clear and or need to be reworked. Though--they are good at filling in gaps when this occurs. Being proactive would be helpful.
Outstanding company that provides great modern looking content.
Sep 20, 2019
What do you like best?
Our project requests were very complex and had multiple moving parts. We also needed everything to be translated into several languages. CommLab was able to create a project plan to keep all of my work streams on track and on time. They also delivered a great product that I am happy with.
What do you dislike?
In my time working with CommLab everything has been great. There is nothing that I can think of that I did not like from them.
CommLab India has been a great partner for us to execute our strategy.
Sep 19, 2019
What do you like best?
CommLab is very responsive and does excellent work in a very short period of time. They have been a great partner for us and have been able to address all of our needs. Whenever issues have arisen, we have been able to quickly work with them to resolve it and continue to move forward and improve.
What do you dislike?
CommLab does excellent work, though there are a few times where there is a bit of miscommunication. They really do a nice job of addressing issues when they arise to maintain our strong partnership.
All CommLab employees have been easy to deal with and very responsive.
Oct 3, 2018
What do you like best?
We agree on cost and schedule before beginning a project, and CommLab always completes the project on schedule, at the agreed cost.
What do you dislike?
No negative issues to report to date, all expectations have been met by CommLab.
Its been nice working with CommLab India team, it was a good mutual learning
Sep 24, 2018
What do you like best?
Adherence to deadline and quality of services was good and also the design part!
What do you dislike?
Acceptance of customer requirements and be more flexiable in adoptating those changes!
Our experience with CommLab India has been very good and they are very supportive
Sep 21, 2018
What do you like best?
They have demonstrated commitment and team work. They are easily approacheble in case of any issues, they take our feedbacks and concerns and come out with a simple and straight solutions. Togeter they strive to achieve the goal and very supportive.
What do you dislike?
We expect more creative solutions and improved on time delivery from CommLab.
