360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 2

Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

360Learning Superfan – A User-Friendly Platform That Grows With You

May 11, 2025

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform is intuitive and reliable. Learners rarely face issues, and support is quick and helpful. Uploading or creating courses is simple, even for beginners. Our CSR, Crystal, keeps us updated with great new features, and I use it daily with ease.
What do you dislike? I’d like to enroll learners directly into single courses, not just paths. Also, having the option to upload external certifications for HR tracking would be great. Aside from that, no major issues at all.
Reviewer photo

Reviewer verified by LinkedIn

Industry : International Trade and Development | Company size : 11-50 | Level : Manager | Focus : Administrative | Experience using the software : 6-12 months as User, Administrator

360Learning: A Game-Changer for Scalable, Personalized Training

Apr 6, 2025

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? As a solo L&D lead, 360Learning empowers me to support both internal teams and retail partners. The trial gave me confidence to commit. Custom groups, learning needs, mobile access, and analytics have made training more targeted, engaging, and scalable.
What do you dislike? There’s a slight learning curve with roles and visibility settings when managing many groups. Also, more branding flexibility would help align the platform with our identity, but current options still work well.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Extensive Capabilities for Rapid Learning Success!

Apr 2, 2025

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Fast, simple, and powerful. Supports training, has great features, and improves engagement. Positive impact on morale and team learning in just 2 weeks.
What do you dislike? Not fully optimized for German yet, especially in addressing users with "Du" or "Sie" — but improvements are already in progress.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as User, Administrator

An Intuitive and Supportive Learning Platform That Delivers

Mar 24, 2025

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform is simple to use and makes content creation smooth. What truly stands out is the excellent support—always responsive, insightful, and ready to help. Their team adds real value.
What do you dislike? It may feel tricky for less tech-savvy users at first, but the support team provides great onboarding help. Anna, our contact, guided us with care and professionalism—highly recommend her!
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Great Collaborative LEP for Scalable Learning & Support

Feb 13, 2025

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Collaboration is seamless. As a solo L&D lead, I work with 20+ authors to build training for staff and clients. AI tools help course creation, and Charley Edin from support is always responsive and resourceful. Integrations with SFDC and Udemy meet extra business needs.
What do you dislike? Admin and reporting tools can feel complex, but the upcoming Custom Dashboards are promising. Also, support ticket resolution is slow at times—though the team is always friendly and helpful.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Government Administration | Company size : 11-50 | Level : Manager | Focus : Administrative | Experience using the software : 6-12 months as User, Administrator

Great Learning Management System - does what it promises

Feb 6, 2025

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What stands out to me about 360Learning is how easy it is to use and how naturally it encourages teamwork. From an HR and L&D standpoint, it plays a key role in promoting continuous learning by enabling subject matter experts across the company to create training materials—no formal background in instructional design needed. The platform’s authoring tools are both accessible and robust, and the built-in feedback options help keep learners engaged and courses constantly improving.
What do you dislike? Limited customization in terms of branding. Though not a major dealbreaker I would have personally liked a more white label approach.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

A very good training tool and excellent monitoring by the client success team

Jan 9, 2025

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The team support is great! I always felt supported and they never leave me alone in case of difficulty.
What do you dislike? I sometimes have trouble finding user management, I don't necessarily know where to go when I want to modify account information. But the rest of the platform is clear to me.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Computer Hardware | Company size : 51-200 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as Administrator

360Learning is very user-friendly tool that fits the learning needs of our company.

Dec 12, 2024

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is very convenient and user-friendly. Besides making it possible to promote better retention and democratized learning, as people can learn at their own pace, it is also an interesting tool to track the learning progress.
What do you dislike? The insertion of content is cumbersome, sometimes, in particular the insertion of quizzes. It is possible to reuse quizzes which have already been inserted, but I always use different quizzes for the different content. So it would be best to upload a file with the questions and answers.
Reviewer photo

Rita P.

Industry : Computer Software | Company size : 201-500 | Level : Entry | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Capacity to deliver custom projects and at scale so I am satisfied

Dec 6, 2024

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer support is terrific, our point person is extremely available and supportive as if she was part of the team
What do you dislike? The User interface is not very modern and I cannot host our online classes within 360 Learning so it's a shame because our users have to go on Google meet (another tool that is not integrated)
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : VP | Focus : Operations | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

I really like creating content and using the software

Nov 15, 2024

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The different teams are very available to help and it is really easy to use it, even for people who are not used to computers or softwares in their role.
What do you dislike? Some tasks still need a lot of manual actions and I think it should be easier to do those changes but I know they're trying to implement those things.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Partner | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team