360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 28

Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Progressive and adaptable, so easy to use and effectively mirrors the way we learn outside of work

Dec 15, 2017

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The support you receive from the team and the way the platform continues to grow and adapt. The easy use of the platform, working with content creators in the business is much easier with Looop.The platform fits in with a progressive organisation and simply provides learning resources that solves problems quickly at the time of need making it a great addition to our people ecosystem.
What do you dislike? The Events functionality could be more intuitive. Small improvements would make the experience just as slick as the rest of the platform. There could also be better accessibility options built in.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Banking | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Member of the deployment/customization team

Amazing service that has revolutionized how we learn at work

Dec 14, 2017

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the look and feel of the platform, and how much it thinks about the user first. It works how we do in our everyday lives, which is so different to how most e-learning processes work.
What do you dislike? Its hard to think of anything - honestly love the platform and the team at looop
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Talia K. — Senior Product Development and Marketing Manager at MyKindaFuture

Industry : Marketing and Advertising | Company size : 11-50 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

the best technology for helping staff learn at work today

Dec 14, 2017

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Looop is the standard for which all learning tech should be judged. With it, I guarantee learner engagement, I automate most of my administration and I can measure the impact of my content and initiatives against real business KPIs. The campaigns functionality has been a revelation and knowing that I drive high-numbers of users back time and again, based on real value, means I’ve got a tech partner that does the heavy lifting for me!
What do you dislike? I’ve worked with platforms that don’t deliver any of this value and, instead, become a burden for me and my team, having to drive people towards. Not with Looop. I can’t recommend it enough.
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Rowena B. — Head of Product Development

Industry : Human Resources | Company size : 201-500 | Level : Director | Focus : Consulting | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

I love the simplicity of building content and being able to roll out new material very quickly

Dec 13, 2017

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How quick it is to add content Clean and simple look New features added regularly Friendly support Developers take on board feedback It's different to any other e-learning type tool I've used in the past It's versatile - we are using it for a range of topics from company communications, to displaying survey results, company procedures, induction and basic training programmes
What do you dislike? -
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Sarah B. — Owner/Director at Koru Consultants

Industry : Human Resources | Company size : 1-10 | Level : Owner | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Creating a friction free learning experience

Dec 13, 2017

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform is so easy to use, which makes it very easy to get learning out there at the point of need. However, the best thing for me is actually our working relationship with the Looop team. It feels like a true partnership and we truly value the advice and support they offer to us.
What do you dislike? -
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Aisling W. — Head Of Academy at ASOS.com

Industry : Internet | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Looop has helped us transform the way our managers learn and perform

Dec 8, 2017

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Looop is so easy to use for both our users and from an administrative point of view.
What do you dislike? -
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Angela M. — Senior People Development Specialist at Sky

Industry : Broadcast Media | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Mobile-friendly, clean, easy to use - what more could you want?

Dec 8, 2017

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's been a pleasure working with Looop to curate engaging learning resources for our employees, who have given us great feedback on the look, feel and nature of the content. The guys at Looop have worked hand in hand with us and consistently listened to our feedback to continue evolving the tool, and offer much more than just a social learning platform. They consult with us on a regular basis with research they're doing, what they're seeing in the market and some great tips!
What do you dislike? Occasionally there are some bugs, but anytime there is an issue we get a response from the team in less than 1 hour to resolve.
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Soraia C. — Learning & Development Advisor at Discovery Networks International

Industry : Broadcast Media | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator