360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 24
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Ease of Use & Navigation
Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
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Feature Set & Functionality
Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
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Customer Support & Service
Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
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User Experience & Engagement
Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
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Implementation & Onboarding
Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
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Reporting & Analytics Issues
Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
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Complexity & Learning Curve
Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
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Feature Limitations / Missing Tools
Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
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Performance & Usability Quirks
A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
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Cost & Licensing Issues
Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Looop is easy to use, and allows us to cater to a variety of learning different learning styles.
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Looop has really changed the way we do training. We can upload training videos, documents, quizzes and the list goes on. I love that we can pull reports to determine where our employees need help, which really shows gaps and training requirements. It is so easy to use, and with a lot of our company working remotely now, it has been great!!
What do you dislike?
With Looop, there's not a lot that I don' t like, if I'm honest. If I had to pick something, it would be creating a way that it would show all of the resources straight away, instead of having to press it if there is a lot in that workspace.
Very easy and clean to use for both the user and the administrator. The impact has been powerful.
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The user friendly approach it adopts in using the platform. It's intuiative and focussed on making it easy to use for learners and therefore takes away any boundaries in learning.
What do you dislike?
Looop have taken all feedback from us and acted quickly in making changes to what we needed. The Looop community is great and super helpful. The one change would be how the user insights are recorded.
Looop is a powerful platform that meets the needs of a modern learner
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Looop's user interface is built in a way that a modern learning platform should be – simple and intuitive. Combine this with a powerful search function, and it's easy for people to find the information or help they need, at the moment they need it. The platform requires no instruction on how to use it as a learner, meaning the workplace tech experience is catching up to what people are used to outside of work.
What do you dislike?
More of a "it would be nice to have" than a dislike – When building resources within Looop, it would be useful to have the ability to preview content with varying screen sizes whilst using a desktop. This would help make sure learners have a seamless experience on all devices.
Simply, easy to use, high impact reaching a wide audience
Overall Rating
94%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Easy to use, and ability to reach a large auidence, the relative timing feature is a game changer when it comes to communicating with large volumes. One click and the process flows...
What do you dislike?
Only area of improvement is the Quiz's, some drop down features and few more options with questions would be great.
Amazing content creation and digital learning software
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I LOVE the data driven approach to Looop. The campaigns allow you to interact with your learners on an ongoing basis and curate an amazing learning experience. The interface is very intuitive and I found it easy to design great content. Our learners were also very happy, which is what it's all about.
What do you dislike?
I really can't find any faults. It's a great product. Wish I started using it sooner. It's transformed how I approach learning.
The user interface is great, the support from Looop is fantastic - informative and prompt.
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
It's extremely accessible as both a platform for delivering resources and for accessing. The pathway and campaign functions allow me to provide full programmes for attendees in a very easy way and the analytics help me target people more specifically.
What do you dislike?
Some of the functionality for adding to a workspace is a little bit basic. It's often easiest to create content outside Looop and then copy it in.
Looop is so easy to use and has been integral to our workforce during COVID-19.
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I love the campaign functionality allowing you to set up times in advance when learning is to be delivered. The analytic options are also exceptional and I love the fact it is mobile friendly.
What do you dislike?
I have not found anything yet that I dislike about Looop. Everything I have experienced so far has been extremely positive.
Modern platform providing an outstanding learning experience
Overall Rating
93%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The campaign features allows us to achieve a high degree of personalization and individualization, which was one of the biggest reasons for us to choose Looop. The usability is outstanding and they are constantly evolving and optimizing the platform.
What do you dislike?
The integration of more different media formats e.g. with iframe integration could be improved and some minor usability fixes like e.g. a drag and drop for building pathways. But overall the usability is really easy and these are minor things to be fixed.
Providing Training Resources to Employees made easy- very easy!
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Most importantly we do not need training to use the system. It is extremely user friendly. You can create and assign trainings very quickly. Campaigns support to organize development programs (e.g. for new leaders and a mentoring program). Very most I like to see how the software constantly gets better.
What do you dislike?
There could be more reporting options. We are waiting for the implementation of some features (e.g. waiting list for events). Also, the quizzing options and reporting on quizzes are limited.