360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 21

Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Amazing product with all the features we needed, with speedy set-up & great customer service.

Apr 9, 2021

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Looop was super easy to get started with, we booked a same-day demo and within two weeks of the demo we were fully set up & using Looop daily, with the first big step of our content uploaded & already being used by our team. The feedback options that Looop provides for users give the admins great insight and visibility into how the platform & the contents in the platform are being used, which is a significant part of why we choose Looop for the onboarding project.
What do you dislike? We haven't encountered any issues with the platform based on our usage so far, and no negatives to report at all.
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Gaia C.

Industry : Internet | Company size : 51-200 | Level : Consultant | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team

Super product, super customer success management team, great satisfaction from my users !

Mar 31, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - The UX - The social link with the pupils with the instant messaging - The abillity to implement our own resources
What do you dislike? Nothing at all. The whole product is very well designed, and the feedback of our customers are great
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.

Industry : Management Consulting | Company size : 1-10 | Level : Owner | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

This platform is easy to use, attractive and complete.

Mar 29, 2021

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What I like is that 360 Learning is user-friendly, we can built engaging training courses
What do you dislike? It is complicated to follow recoveries so that employees can realize their trainings During the pandemic, it is necessary that collaborators can continue to develop their skills virtually, consequently this tool is very important
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Reviewer verified by LinkedIn

Industry : Government Administration | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Simple, effective, deep; it gives the tools you'll actually use.

Mar 26, 2021

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We love Looop. It's “disruptively different.” They make the tools you’ll actually need and will actually use. I never feel like I’m fighting a system to make it work, it’s both intuitive and deep. - light and simple - deep - Search is incredibly fast - marketing savvy and the campaign tool is remarkable - Looop’s content editor is SO GOOD - Bongo integration adds interactive video component - looks great - incredible support - excellent user community
What do you dislike? There is very little I don't like about Looop. Perhaps I don't like that we didn't find it earlier, because it's radically shifted how we develop our teams.
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Ken W.

Industry : Religious Institutions | Company size : 201-500 | Level : Director | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Looop is a refreshingly modern take on learning and development!

Mar 24, 2021

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Looop is very easy to use as an administrator, content creator and learner. The interface and experience from each user's perspective is simple and straightforward. Additionally, with the campaign features we're able to provide a more active, engaging and personalized approach for learners.
What do you dislike? While the analytics are far above what we've had previously, I'd love to have even deeper metrics and insights.
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Jacquie F.

Industry : Information Technology and Services | Company size : 201-500 | Level : Senior | Focus : Marketing | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

It is an innovative platform that is dedicated to client satisfaction and continuous improvement.

Mar 23, 2021

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to create new courses and programs and publish them quickly. I appreciate that they are always improving the platform and their client services team is very responsive.
What do you dislike? If I haven't been in the system for a few days it takes me some time to reintegrate into it. While I appreciate their updates there are times that the updates change how our users use the platform. We end up needing to provide additional training to our end users on the updates.
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Shana B.

Industry : Fine Art | Company size : 51-200 | Level : Senior | Focus : Purchasing | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Great tool for resource based learning and learning in the moment of need

Mar 19, 2021

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Functionally: Ability to customise branding and visuals to create a personalised learning environment Easy and intuitive to learn both as an author and as a learner Campaigns function to automate learner communication and management saves time and provides consistent experience Support: Customer Success are very supportive and knowledgeable Intercom tool is great for asking questions and always a rapid response Looop Labs and and the resources available to learn the tool are exceptional
What do you dislike? Some useful and time saving features are still on the roadmap eg. customising campaigns, using certifications efficiently Embedding websites doesn't look great visually, hyperlinks are a better option
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Lauren B.

Industry : Financial Services | Company size : 51-200 | Level : Manager | Focus : Operations | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Fantastic modern learning platform and so much more

Mar 19, 2021

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The campaigns tool give you full control of how to reach and interact with users which is simply not possible with traditional LMS. The way of storing resources in your own custom workspaces expands looop from being a traditional LMS to operating as an intranet and internal comms platform leading to higher engagement across all resources. There are a constant series of updates and integrations, driven by direct feedback from the community. There is always something new and exciting.
What do you dislike? The reporting suite is functional however requires additional development to make it easier to use when exporting to CSV. These changes are however due soon :)
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Nicholas T.

Industry : Real Estate | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

We would choose 360Learning again if we needed an LMS

Mar 17, 2021

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This software is easy to use. Our company currently has just under 200 team members and as we grow we needed a way to get training out to our geographically dispersed teams quickly and efficiently. 360 is going to allow us to do just that. This platform was so attractive to us because it is easy enough for someone without a formal background in learning and development to create really effective training with just a few simple instructions.
What do you dislike? I like everything about the platform and am excited about the upgrades that are getting rolled out! The only thing I hope can be made available in future upgrades would be the ability to show multiple quiz questions on the same page.
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Megan K.

Industry : Telecommunications | Company size : 201-500 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

360 Learning is at the core of our Collaborative learning strategy

Mar 17, 2021

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Collaborative & modern usage => two way street Learning helping people being both consumers and contributors - Accountability & autonomy for users - Easy to use, social network like and nice UX
What do you dislike? Few features need to be improved (more visible workspaces/groups for teams to enhance collaboration, almost like Facebook groups; in the Catalog, show only the topics for the courses relevant to the team; create a different type of course but more of a way to share knowledge (like PDF or to create an interactive checklist of things for a new employee to complete during their onboarding) & Platform Management)
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Marine de S.

Industry : Telecommunications | Company size : 201-500 | Level : Director | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team