360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 18

Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Intuitive and intelligent technology and a world class level of support and community.

Aug 12, 2021

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The technology is great. We're able to use the campaign feature to automate a lot of tasks which would have otherwise been cumbersome and time consuming. Our employees are really engaged in the content and it is improving performance in areas. Not only is the tool great but the level of support and the Looop community are worth paying good money for. You have access to immediate support, L&D experts and an active community of other Looop users to learn from and network with.
What do you dislike? There isn't a lot I dislike but as a young company there have been a few bugs to fix and some of the integrations have taken longer than expected but none of this really impacts my positive view of the tech or the company.
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Sam A.

Industry : Retail | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Looop is an impactful easy to use and access platform

Aug 11, 2021

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer support is #1. Looop support is always available no matter when I reach out to them. The Looop community is a bonus to connect with other admins. The platform is also SO easy to set up, and easy for the end user to use. "Looop" is now regularly referenced by everyone in my company, and our brand partners.
What do you dislike? I'm hard pressed for things that I do not like. The entire Looop team is open to suggestions and requests from the Looop community. The platform is packed with useful tools and insights. I do not anything I can say I dislike about Looop
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Peter P.

Industry : Marketing and Advertising | Company size : 501-1,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

A modern relevant approach to organisational learning

Aug 5, 2021

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How you are able to create resources that directly answer questions people are searching for. This allows users to get answers to questions that matter to them most very quickly. This saves a lot of time (for the user) in searching for information as oppose to trawling through lengthy eLearning courses. Equally this saves time (for the L&D team) and a whole lot of money in creating courses.
What do you dislike? There are a few features and improvements that I would love to see, however these are well covered by Looops roadmap of ongoing development. The features I would like to see will be on the platform within the next 3-12 months. I like how Looop provide a transparent view of their roadmap.
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Ady H. — Digital Learning Specialist at DPG plc

Industry : Nanotechnology | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

Smart and easy learning solution backed up with top service that delivers high impact.

Jul 28, 2021

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use Personal service when needed and immediate access to online help that solves 75% of issues asap Response from my customers has been glowing Look and feel - slick, modern Went above and beyond to assist integrations with Wistia and LinkedIn Learning
What do you dislike? Minor improvements to functionality still needed vs Hp5 e.g. Some questionnaire functionality means I have to still use embedded MS Forms
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F B R.

Industry : Management Consulting | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

It's fantastic. Innovating and new ideas into a market that is cluttered with the same stuff.

Jul 27, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the unique features. The campaign piece is super critical and getting to the best ways to communicate with our dispersed team on learning activities.
What do you dislike? There are some features that I'd love to see that aren't there yet. (Zoom integration, customizable dashboards, etc). But the product itself is fairly new and still needs to grow.
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 11-50 | Level : CXO | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Intuitive, modern and clean interface with a stellar practical assessment video tool built in

Jul 15, 2021

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The easy configuration and branding customisation. Plus support from the team and community to learn from other use cases.
What do you dislike? Not all functionality we require is currently available, but it is planned in their product roadmap. The team is very responsive and you can easily submit a feature request.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Defense & Space | Company size : 501-1,000 | Level : Director | Focus : Operations | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

A great product with a brilliant support team that delivers on everything it promotes

Jul 14, 2021

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? LOOOP is a system built with both the end user and administrator in mind making it inviting and incredibly easy to use. Perhaps it's best feature is the campaign function enabling automated messaging an resources to be sent to those who need them most and at exactly the right time without the need for any administrative involvement.
What do you dislike? Not so much as dislike but it would be good to perhaps have more recourse design functionality.
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Neil T.

Industry : Utilities | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

Very user friendly and a great tool for employee engagement and learning.

Jul 13, 2021

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We have found Looop to be an easy and intuitive tool to use. Many new users pick it up straight away and have none/very few issues using it. It has been great to further engagement and communication across the business and we have received full support from Mike at Looop through all stages of implementation.
What do you dislike? It can be slightly fiddly to add in images to a resource, would be great to have more freedom to move them around but that is a very minor issue.
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Reviewer verified by LinkedIn

Industry : Hospitality | Company size : 1,001-5,000 | Level : Entry | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Great, visual LMS that is user friendly and can be accessed online or via the app

Jul 7, 2021

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Information can be shared in a varierty of ways including text, illustrations, videos and external links. The set up of Looop helps to breakdown learning material into bite size portions that are available on demand.
What do you dislike? There might already be the functionality to do this that I haven't got to yet, but I would like to be able to create diagrams in Looop in addition to inserting images.
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Reviewer verified by LinkedIn

Industry : Consumer Goods | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Looop has been a great tool for communication with our colleagues

Jul 6, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our organisation uses Looop primarily as a communications tool, rather than a learning and development tool. It’s been extremely useful as an internal communications platform and employee intranet. It allows us to keep our colleagues up to date with the latest news and information they need to know and keep them engaged with business updates and activity.
What do you dislike? The language used on Looop takes a bit of getting used to and getting images to fit on the banners can be difficult.
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 10,000+ | Level : Entry | Focus : Media and Communication | Experience using the software : 6-12 months as Administrator