360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 17

Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Looop is brilliant! It is Incredibly flexible and intuitive.

Dec 16, 2021

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? As a small L&D team I feel empowered now to reach more people globally with better content that is totally tailored to my business. Mike and Kathryn have patiently taught me how to become an expert on Looop, right from the look at feel of the platform, to managing complex external training events. Nothing I have asked has been too much trouble, and their support in setting up our LMS means I can now transform how our business learns and how we measure impact.
What do you dislike? Is been a steep learning curve for me, I have had to invest a lot of time into it. However, it's not a negative as I think it will more than pay off. For other users the learning curve has been much gentler, and the key content generators in the business have been able to author content with very little input as the platform is so intuitive.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Cosmetics | Company size : 201-500 | Level : Manager | Focus : Research | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

I absolutely LOVE looop! It is by far the BEST LMS I've ever used.

Dec 15, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Honestly, EVERYTHING! The UI is clean and intuitive, content creation is fast and easy, and access to analytics is AMAZING. If I had to choose, my absolute favorite feature would have to be campaigns - creating custom slack messages and emails that are triggered and sent to users within a group, who meet a specific criteria, has been a game changer. Looop's client services team is also one of the best that I have ever had the pleasure to work with - they are super friendly and quick to respond.
What do you dislike? Nothing! There is not a single thing that I dislike about Looop. Looop is constantly engaging their client base for feedback and they are always improving. They even host monthly knowledge shares for Looop users to learn from each other.
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Justine Vianne L.

Industry : Marketing and Advertising | Company size : 201-500 | Level : Director | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

Fabulous, what we need to grow our business and skills

Dec 10, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Perfect for our needs to deliver resources on demand in a fun and modern way.
What do you dislike? Nothing! Mike and the team have anything we would like to see as improvements in hand. Cannot recommend highly enough
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Reviewer verified by LinkedIn

Industry : Publishing | Company size : 501-1,000 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Finally a system which allows us to position the right learning at the point of need

Dec 9, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Of all the review points, this is hardest. Looop has so many outstanding features. From the help/chat function to the usability for our learners. It simply does what any L&D professional has wanted to do for so long. It stops knowledge being hidden in endless courses, positions knowledge in the way people need it, when they need it and finally moves L&D out of the shadows of ambiguity by providing analytics and insights into how the platform and resources are being accessed and applied.
What do you dislike? There is nothing to dislike. Looop have an iterative approach to the platform so are always looking for ideas to innovate and make it better. At a push, maybe Google Spaces integration would make a small improvement.
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John M.

Industry : Media Production | Company size : 501-1,000 | Level : Manager | Focus : Support | Experience using the software : Less than 6 months as Administrator

Looop is easy to use, looks great and meets all our requirements

Dec 9, 2021

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The campaigns are excellent. Once you've completed the hard graft of setting them up you can take people through an entire program at the click of the button, including reminder emails to the learner and their manager.
What do you dislike? There is not much to dislike about Looop. Some greater functionality in terms of customisation would be a bonus, but I'm aware there are plans to introduce this in the future so that will tick all the boxes.
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Colin H.

Industry : Media Production | Company size : 501-1,000 | Level : Manager | Focus : Support | Experience using the software : Less than 6 months as Administrator

Best there is, wouldn't change for any other LMS.

Nov 26, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy course creation and management Hassle-free experience for new learners Great UX
What do you dislike? slowish updates rythm slightly confusing stats could have more configuration options
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Victor C.

Industry : Entertainment | Company size : 1,001-5,000 | Level : Manager | Focus : Sales | Experience using the software : More than 1 year as Administrator

Looop was the most user-friendly LMS I've ever used. It was easy to set up and easy to build on.

Nov 1, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's user-friendly. The UI is simple and intuitive, which helps my learners in the business log in and learn immediately, vs. having to navigate complex tech, which often becomes a barrier to usage.
What do you dislike? I liked all of the product -- there were a few small things that I'd like to see built around optionality for quizzes and such, but the team immediately listened to some suggestions I had and were open to building. Overall highly recommend Looop.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 51-200 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

A fresh look at online learning where resources can be accessed easily

Oct 8, 2021

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use interface, responsive customer service that continually works in partnership with you, innovative features. The campaigning feature is the first of its kind I have seen in an LMS. Having used different LMS, Looop has reawakened my passion for creating and sharing online resources. System is intuitive, reporting is robust and users are engaged. Looop team will continually support you throughout your journey with them. There is a real sense of community within the customer base
What do you dislike? some of the filters within campaigns needs understanding, apart from that there is nothing to complain about
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Chris G.

Industry : Financial Services | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team, Member of the procurement team

360Learning : A playful platform and a team involved

Sep 20, 2021

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360Learning offers a fun and easy-to-use learning solution. Learners appreciate the diversity of the courses and their design, as well as the exchange forum to ask questions about the modules. As for the creation of modules, it is very simple and collaborative. It allows to include a large number of animations which is very appreciable. The platform also facilitates teamwork through its project management tools, and numerous statistics are available to analyze the quality of the training.
What do you dislike? Many updates are underway on the platform, which may lose some users. But as an administrator, we receive very complete emails to help us understand these changes. Moreover, the new homepage is much more user-friendly.
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Océane C.

Industry : Staffing and Recruiting | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Comprehensive, efficient and ready-to-use Learning management System

Sep 2, 2021

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Extremely simple to create content, training paths and evaluations Handles a lot of admin tasks like onboarding new users, reminding users to activate their accounts or sending emails throughout the training
What do you dislike? UI of the platform, it could be more engaging Some new innovative features to create a more engaging learning experience like peer reviews or adaptative learning
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François F.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as User, Administrator