360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 19

Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

It is a great tool for both training and learning.

Jul 5, 2021

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's all inclusive. One stop platform that meets all requirements and is tailor made to support a lot of self learning, development and on boarding.
What do you dislike? At the moment nothing since am getting all the support I need from the team whenever am faced with any challenge. Am just looking forward to utilize the tool more. Any suggestion I have given they are taking it into consideration and working on it.
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Reviewer verified by LinkedIn

Industry : Outsourcing/Offshoring | Company size : 201-500 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

360 Learning is the perfect platform to create a culture of collaborative learning.

Jul 2, 2021

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to have people throughout the organization contribute to the creation and deployment of content is so helpful in getting content to employees that is most meaningful for them. Also, the tools the platform has internally to be able to create and evaluate an engaging learning experience for the end-user are unmatched to other LMS I have used before. The support team acts as a trusted partner from the moment you open up the conversation with launching the platform.
What do you dislike? Let me be clear- I LOVE using 360 Learning as our platform. The one note I have here is that you have to be pretty strategic about the shell you put required learning in (program or path) depending on the intent of the learning content.
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Jacob B.

Industry : Mental Health Care | Company size : 51-200 | Level : Entry | Focus : Human Resources | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

It is a great platform to deliver training ,and is much better than others I've tried.

Jun 30, 2021

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I think it's very simple to use, and can be engaging as you want it to be to your learners. The commenting functions within the training, and the available quiz options built in, are very nice.
What do you dislike? The reporting leaves a lot to be desired (like scheduling, overall grades, averages, etc). Also, the recent UI changes make it easier to navigate for learners, but more difficult for Administrators (it's difficult to get to admin panels).
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Dustin W.

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as Administrator

360Learning has a been a great system for our needs. We find it easy to use and intuitive.

Jun 30, 2021

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360 learning has a lot of resources available to help understand their system, and the service is outstanding.
What do you dislike? Some of the video tutorials are difficult to understand clearly, as there is a bit of a language barrier.
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Senior | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

Our main Professional Development platform, great customer service!

Jun 30, 2021

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Allows us to easily provide quality training to ~12,000 employees across multiple states with various requirements - Learners can access the platform on their device of choice - Easy to set up trainings with many different ways to assign trainings/make it optional - Customer support is quick to respond and help solve any issues that come up - Our 360Learning contact frequently asks for feedback and we see that feedback implemented on the platform
What do you dislike? - no option to customize reports, though we're able to do what we need with the reports provided it just requires a few extra steps
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Debra C.

Industry : Education - Secondary | Company size : 10,000+ | Level : Manager | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

A fab system allowing automatic, digital and just in time learning.

Jun 23, 2021

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I absolutely love how easy Looop is to use. It's allowed us to get creative with the on boarding and the learning process for our teams, including fun ways to engage our teams across the sites, provide just in time learning and share experiences.
What do you dislike? Looop is continuously developing (which I love) and the areas that I would love to see improved are already in motion... such as the ability to add more branding elements.
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Reviewer verified by LinkedIn

Industry : Hospitality | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator

Customer friendly and aesthetically pleasing for both the end user and administrator.

Jun 23, 2021

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The intuitive user interface for the end user. The ability to build effective campaigns to launch training and report on who has read emails sent out. The reporting analytics. The amazing team at Looop, their support and assistance for any issue is first class, always on hand to help.
What do you dislike? I wish the reporting functionality allowed for SCORM, it limits the use of building SCORM eLearning modules when you can only report on start and completion.
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Reviewer verified by LinkedIn

Industry : Newspapers | Company size : 1,001-5,000 | Level : Senior | Focus : Creative | Experience using the software : 6-12 months as Administrator

Impressive and user friendly LMS. UX is so great and easy to understand

Jun 23, 2021

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Campaigns are one of the best things in looop. Automation saves a lot of time. Customization lets me turn looop platform into a recognizable company brand.
What do you dislike? Actually, all has been great. No issues encountered so far and when it comes support I have everything that I need.
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daryl e.

Industry : Food & Beverages | Company size : 201-500 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

It is one of the most versatile and attractive LMSs out there.

Jun 7, 2021

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The variety of assessment tools when building courses is unmatched by any other provider! Also, the number of different ways to present and deploy the content (course catalogue, learning paths, program sessions, etc...) gives added flexibility when creating a curriculum.
What do you dislike? There were some glitches in the beginning but everything gets more efficient and streamlined with each update.
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Reviewer verified by LinkedIn

Industry : Automotive | Company size : 501-1,000 | Level : Manager | Focus : Operations | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

360Learning promotes a culture of learning and growth!

Jun 1, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360Learning is easy to use for learners of all skill levels, as well as training authors and admins.
What do you dislike? No complaints about 360Learning! We would like to be able to disable the fast forward feature on some videos (in the case of mandatory trainings). From an admin perspective, we would like to be able to edit learner's profiles to some extent (approve/update their profile photos in particular).
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Reviewer verified by LinkedIn

Industry : Utilities | Company size : 501-1,000 | Level : Entry | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team