360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 16
Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.
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Ease of Use & Navigation
Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
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Feature Set & Functionality
Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
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Customer Support & Service
Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
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User Experience & Engagement
Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
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Implementation & Onboarding
Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
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Reporting & Analytics Issues
Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
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Complexity & Learning Curve
Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
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Feature Limitations / Missing Tools
Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
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Performance & Usability Quirks
A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
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Cost & Licensing Issues
Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Very userfriendly solution to create high valued training journey, and with a great customer support
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The platform allows to create course training very easily, with a great experience for the trainee. Furthermore, the customer services is very present and qualified, that allows us to be efficient.
What do you dislike?
I don't see anything special. It might have been great to add more integration plateforms solutions that are include in the price.
The platform solves a major problem, which is the training of our network of more than 300 stores.
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
What we appreciate the most is the ease of use of the platform for the trainer but also for the learner. The back office and module creation is simple and this makes the organization of our content fast and efficient. The learner also has no worries and quickly finds the content he is looking for.
What do you dislike?
If we have to give a negative point we can say that the smartphone version is better designed and easier to use for the learner than the computer version. The majority of our learners use the computer version.
Good digital tool for training, easiness to use & good support from technical teams
Overall Rating
99%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The User experience is smooth & data collection is comprehensive, many datas can be collected after the training
What do you dislike?
The training program landing page is not well adjusted to the screen size, could be better balanced
360Learning is a great and performing company delivering a strong tool.
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The highlights of the company are : - Its customer success team : we never felt lost thanks to them - Its listening to our feedbacks - Its product : the platform has a great UI & UX and easy to use
What do you dislike?
Maybe the lack of data available on the dashboard. We needed it to improve our content and provide a better UX but we couldn't input all the things we wanted to.
360Learning Creative courses, engaged learners and an excellent support
Overall Rating
94%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
360Learning is the simplest, visually appealing, agile, and highly interactive learning management system. It is my favorite because of its simplicity and user-friendly interface. In a remote-first workplace, I can create courses using different types of activities, questions, and videos, or even upload documents or share them from any other online platforms I found 360Learning's best among hundreds of available solutions and it is exceptional among the ones I have tried before.
What do you dislike?
Like any other learning platform there are a few things to improve but nothing significant, I appreciate their support team and their timely manner response. I like the way that they are open to feedback.
Great tool with easy to use features and multiple use cases
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The platform is a great way to centralise and share knowledge. It has multiple use cases for example training , onboarding etc.
What do you dislike?
Initially, the platform was a bit confusing to use, but with the help of support staff and their help centre it was not a problem for long.
A user-friendly & efficient platform promoting engagement
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The user-friendly interface, the various modalities of instructional design and the collaborative spaces that foster engagement
What do you dislike?
Not having a synthetic overview of learner satisfaction by path Missing a pre assessment to assign automatically a learner to a path
We're seeing more engaged employees with the use of 360Learning!
Overall Rating
76%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Since we've implemented 360Learning for onboarding and role mastery, we've seen an increase in the NPS for each program. Our learners are actively contributing to the discussion in the forum, and managers have more insight into their teams' performance which enables us to identify knowledge gaps. The UI is intuitive for both admins and learners, and the 360Learning team takes our feedback seriously and makes us feel like true partners of the platform. I'm so happy we chose 360Learning!
What do you dislike?
There are so many notifications and not enough control around who receives what. This leads to a messy inbox which makes it difficult to manage what you do need to address. The level of customization in authoring tools could be increased. We use emails within programs and with more customization in the 360Learning email templates, we could sunset other tools we currently use to share beautiful emails that have embedded URLs, files, etc. while a learner is participating in a program.
Looop is user-friendly and impactful and has an amazing support team that always delivers.
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I find Looop incredibly easy to use, it's easy to get going and there are no limits to the possibilities it has. The support team is also quick to reply and assist. The structure really helps to break our material down into smaller pieces that are easy to distribute and go through.
What do you dislike?
There is a little bit of a learning curve to using Looop, mostly getting in to the language and structure.