360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 13

Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

I think this is a great platform, I really would like to use it more often in my daily routine.

Oct 17, 2022

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The Engagement Academy is really great The staff (Claire Larsonneur) is really great and she answers all my questions
What do you dislike? Nothing , I just would like to get more time to use the platform in my daily routine in order to give more inputs on Customer Satisfaction
Reviewer photo

Reviewer verified by LinkedIn

Industry : Automotive | Company size : 5,001-10,000 | Level : Manager | Focus : Program and Project Management | Experience using the software : 6-12 months as Administrator

360 Learning is user-friendly, modern, collaborative platform. A good tool to develop skills.

Oct 14, 2022

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What I appreciate the most is that the platform is really easy to use, so it doesn't need a big onboarding of trainees
What do you dislike? Dashboard and reports for administrators needed to be reworked, but now it is much more better
Reviewer photo

Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

easy to use and responsive support the software allows easy and fast creation of courses

Oct 5, 2022

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? speed of creation of modules and use of various tools ! easy to use for learners: Application and offline use.
What do you dislike? Rework of reporting to meet our needs in terms of indicators (KPI Needs). I have to cross-reference the information to obtain refined kpi.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Facilities Services | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Great software with an amazing support team and lovely interface

Oct 3, 2022

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Easy and simple content management - User interactivity & engagement - Friendly and efficient support - Modern and user-friendly design
What do you dislike? - Platform management may be tricky for big or complex organisations - Reporting and dashboard are good, but sometimes hard to manage
Reviewer photo

Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 10,000+ | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

The 360° learning teams have supported us in optimizing our training paths.

Oct 3, 2022

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? All of the features allow for fluid and participatory interactions internally. They also allow you to create dynamic training modules very easily. The coaching module allows the creation of user-side videos that can be very interesting both in onboarding and in the assessment of skills and knowledge
What do you dislike? Being satisfied with the product and the support, I have no dislike. I would like to have more time to animate the platofrm
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Olivia G.

Industry : Financial Services | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Very easy to use. Easy to create interactive modules.

Sep 30, 2022

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Very easy to use. Easy to create interactive modules and also to create sessions and courses. The session templates are very useful for creating sessions. Reporting and follow-up are easy.
What do you dislike? Many features are very good. I think 360 should develop the paths a bit more, and the ability to create videos by integrating the ability to edit directly in 360. What also needs to be developed is that the videos created can be exported.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Automotive | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

A really good LMS provider and people listening to my needs

Sep 28, 2022

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease of administration enabling to free up time for creating content. The automation of email and certificate. The user-friendly environment for learners and admin
What do you dislike? I am sometimes experiencing slowness when loading admin pages. I also think it would be nice to be able to access some of the premium function for free. If you can't test, you can't know what's good for you.
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Clément M.

Industry : Information Technology and Services | Company size : 201-500 | Level : Consultant | Focus : Education | Experience using the software : More than 1 year as Administrator

Very good platform on the market. Great sales and support teams

Sep 27, 2022

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360L is a multi-cultural organization that not only provides a complete solution, but also offers its clients and partners a comprehensive understanding of how to implement and support your learning program. It has an important and powerful communication tool that facilitates interaction. 360L is constantly improving and adapting new results that go beyond the standard solutions on the market. I would like to emphasize the professionalism of the teams and their commitment.
What do you dislike? Getting to grips with the tool is not necessarily easy at first, but the support and listening skills of the teams are invaluable.
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Sophie K.

Industry : Packaging and Containers | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

Strong software I am happy to use on a daily basis

Sep 22, 2022

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How easy it is to use the sotfware, to get data from it, and to navigate on the UX. I am strong advocate of 360.
What do you dislike? To be honest, nothing. I have good people at my company taking care of my adoption, so nothing again
Reviewer photo

Reviewer verified by LinkedIn

Industry : Information Services | Company size : 201-500 | Level : Manager | Focus : Sales | Experience using the software : More than 1 year as User

An effective LXP with a full range of features for all training roles: engaging and collaborative!

Sep 22, 2022

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360 Learning provides all the expected functionalities for all roles: for learners, an intuitive interface and mobile app, social network type feeds, for authors, simple integration of content including external content and blended devices, and for the administrator, simplified processes. The platform, truly scalable, accompanies the growth of learning projects with advanced features at the administrator's fingertips. In short, it is perfectly adapted to our training era!
What do you dislike? Some specific needs could be integrated to improve the design of the learning plans such as but with the company's growth, I'll guess they be in the road map if it's not already the case!
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Anne M.

Industry : Civic & Social Organization | Company size : 201-500 | Level : Senior | Focus : Program and Project Management | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team