360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 10

Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Using an LMS for our training content and videos has been a game changer.

Jun 14, 2023

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease of creating courses and learning paths. We were able to upload documents and videos very easily.
What do you dislike? The reporting options are slightly limited to what we were expecting. 360 is always updating this area with better reporting features.
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Laura H.

Industry : Insurance | Company size : 501-1,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Great service that provided exactly what we needed with dedicated customer support

Jun 13, 2023

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Lot of assessment types and layouts Good user interface Useful KPIs Very prompt customer support that helped answer all our questions
What do you dislike? Some unnecessary features that cannot be disabled. For instance, the discussion boards were found to be too repetitive.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 201-500 | Level : Entry | Focus : Research | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

A great platform for creating a collaborative learning culture

Jun 12, 2023

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How easy it is for any user to create contents on the platform. The course elements and the integration with other tools make it quick and simple for anyone to create good quality content which can be easily shared with the relevant audience. The ease of use of 360Learning makes it simple for our SME's to create content and share with their colleagues. 360Learning follow their development roadmap without fail and every 2 weeks we get new features which makes it an exciting tool to work with.
What do you dislike? Some administrative functionality, especially around reporting could do with being extended and simplified. 360Learning is a platform in evolution and I am sure that the more complex admin functionality is just around the corner.
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Marzia E. — Business Systems Trainer at DMH Stallard LLP

Industry : Computer Networking | Company size : 51-200 | Level : Manager | Focus : Marketing | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

It is a good stystem but lacks some of the dynamic funtions to make it great.

Jun 12, 2023

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to get started with. For basic use, it takes almost no training and most elements are self-explanatory. Our account manager is great. She is knowledgeable and always willing to help.
What do you dislike? Biggets weak point is the stats and reporting. I think the statistics are quite basic. There are no dynamic stats and it takes some work to calculate the advance stats manually. More dynamic evaluations/ questions would be useful. Drag-and-drop questions would be great. Being able to define an area in an image or selecting multiple areas in an image would be great. Having an asymmetrical linker question would be useful as well.
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Ariel A.

Industry : Cosmetics | Company size : 51-200 | Level : Entry | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Intuitive and well designed Learning Platform with a major focus on customer centricity.

Jun 12, 2023

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The design of the platform and user-friendliness. The Customer Service & Support is second to none which is why we decided to stick to 360.
What do you dislike? I haven't come across any (dis-)functionalities or situations that I didn't like. The support team is always eager to give the user the best experience possible.
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Reviewer verified by LinkedIn

Industry : Health, Wellness and Fitness | Company size : 10,000+ | Level : Entry | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

User-friendly, ability to be creative and collaborative.

Jun 8, 2023

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I can create learning paths that are creative, contain opportunities on each learning item for learner interaction, and that can be altered and edited with ease. My learners have varied comfort and skills with technology; having ways to easily bring in videos, cheat sheets, and visuals has helped immensely!
What do you dislike? The only thing (which isn't exclusive to 360Learning) is the additional learning courses (through OpenSesame) are expensive to purchase.
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Reviewer verified by LinkedIn

Industry : Wholesale | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as Administrator

The appropriate solution for fostering collaborative learning

Jun 8, 2023

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 360Learning offers a user-friendly experience that simplifies content creation and sharing with peers. As an administrator, I value the analytics provided, allowing me to easily track the training progress of the organization at a glance.
What do you dislike? The capabilities for scheduling automated reminders may be somewhat limited. However, there have been notable product improvements in this aspect, which is truly impressive.
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Catalina B.

Industry : Financial Services | Company size : 201-500 | Level : Senior | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

It's a great platform for organizing learning content!

Jun 7, 2023

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The service is fantastic. The customer support team is prompt and helpful. Our Customer Success Partner Hannah has been amazing at helping us get the most out of the platform to achieve our goals.
What do you dislike? I wish there were better tools for content creation. Currently, I use a different tool to create content - that means any time I make changes to my courses, I have to re-upload them to 360Learning, which can be cumbersome.
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Leonela M.

Industry : Real Estate | Company size : 51-200 | Level : Entry | Focus : Operations | Experience using the software : More than 1 year as Administrator

Very easy to get started and very good support, solution offering many possibilities

Jun 7, 2023

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the ease of use from the administrator's point of view but also a learner. The follow-up and responsiveness of support services is very effective
What do you dislike? The downloading of training certificates should be improved, and all those of a session should be able to be downloaded at once.
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Frédéric M.

Industry : Biotechnology | Company size : 1-10 | Level : Director | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Innovative, easy-to-use, and always looking to add value to the partnership

Jun 6, 2023

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I really love the service that comes along with the software. Don't get me wrong, 360 has ALL the bells and whistles that were important to myself and my team, but I very much feel that the 360Learning team cares about my company and the platform's success for our context.
What do you dislike? There are some things that are on the roadmap that I'd love to have now. E.g. assigning groups to learnings can be cumbersome at times, but there's already a resolution for that coming down the pike. I would love to have a bit more control about password resets, as well, but the benefits greatly outweigh the very few drawbacks.
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Miranda A.

Industry : Insurance | Company size : 51-200 | Level : Manager | Focus : Legal | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team