360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 9

Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

We have been using 360 Learning for a year and we are very satisfied with it.

Jun 22, 2023

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform is easy to use, the users love it and can learn at their own pace. Content creation is very easy and allows us to share and transfer knowledge internally. Great tool, we recommend it!
What do you dislike? Nothing in particular displeases me, I just wish that 360learning offered already established training modules on the platform.
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Anthony D.

Industry : Marketing and Advertising | Company size : 1,001-5,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Great LMS with an even greater support staff and customer success team

Jun 21, 2023

Overall Rating 76%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The technical support staff and customer success team at 360Learning have been exceptional in their service. Their depth of knowledge, rapid response and dedication to customer satisfaction have transformed our learning experience. From troubleshooting technical issues to providing personalised guidance, their professionalism and commitment to our success has been commendable, making them invaluable partners in our journey.
What do you dislike? Allowing users to personalize the appearance and layout of their landing page would greatly enhance the user experience and enable us to create a more tailored and branded learning environment. By providing this level of flexibility, 360Learning can further empower users to create engaging and immersive learning experiences that align with their unique needs and branding requirements.
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Lukas R.

Industry : Computer Hardware | Company size : 51-200 | Level : Director | Focus : Creative | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

360Learning is an intuitive and easy to use tool for learners and creators

Jun 20, 2023

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the variety of its functions and the fact that it is easy to use. It is a perfect tool to easily create, manage & track learning activities for customers, partners & employees.
What do you dislike? I must admit that there is nothing that I dislike on the learning platform.
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Reviewer verified by LinkedIn

Industry : Industrial Automation | Company size : 1,001-5,000 | Level : Consultant | Focus : Sales | Experience using the software : More than 1 year as Administrator

Ergonomic with advanced functionalities (AI authoring)

Jun 19, 2023

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The quality of the services, the help, the ergonomic platform, the usage of the forum and the capacity to listen our needs and found a solution
What do you dislike? Some small displays are a little difficult to find and the creation of report can be improved (aggregation, ...)
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Jean Michel S.

Industry : Computer Software | Company size : 51-200 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

My experience with this LMS has been nothing short of fantastic.

Jun 19, 2023

Overall Rating 75%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? My experience with this LMS has been nothing short of fantastic. It provides a seamless experience for creating content and engaging in training. The support and guidance provided are available, responsive and effective. Moreover, the LMS receives regular updates, which allow us to adapt our content for the best of our learners and creators.
What do you dislike? However, I must mention a minor inconvenience. Some updates can be quite substantial and require a radical shift in how our content creators engage with the platform in order to stay up to date. Yet, I genuinely believe that these updates are beneficial in the long run as they also allow us to update and positively evolve our training programs. This way, we progress in our educational offerings and never remain stuck in outdated models.
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Reviewer verified by LinkedIn

Industry : Civic & Social Organization | Company size : 51-200 | Level : Entry | Focus : Legal | Experience using the software : 6-12 months as Administrator

5 stars! Just a great tool for our entire teams' learning experience!

Jun 16, 2023

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease of content creation and the functionality to collaborate with others. Also really love the way the data is presented - as somebody who is not a data analysis but who needs to keep track of everyone (as a team of 1) and to report on the L&D data, I appreciate this a lot. Makes my job actually doable!
What do you dislike? The initial learning process is a little complicated, but they provide A LOT of amazing learning content on the engagement academy to help get you started. You're also assigned a personal CSA and mine (shout out to Graziella Verduci) is amazing. Quick responses, always available for a F2F chat if necessary and takes a real interest in us getting the most out of the platform.
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Cyan J.

Industry : Textiles | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

A complete LMS solution to switch in digital learning

Jun 16, 2023

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We appreciate the ease of use, the learner administration functionalities and the possibilities of connections with other IT systems. Regular updates are a big +
What do you dislike? The LMS environment changes regularly, but is that a disadvantage? The general design of the LMS might be modernized.
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Reviewer verified by LinkedIn

Industry : Real Estate | Company size : 1-10 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

360Learning is a user-friendly and easy-to-learn LMS.

Jun 15, 2023

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? While there is more functionality that we haven't explored yet, it was incredibly easy to begin setting up courses. I like that you can create content directly within the platform. Our Success Manager is very hands-on and responsive.
What do you dislike? Not much - 360Learning meets all our needs and we get great feedback from learners. An option to set per-course deadlines within a Learning Program would be great.
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Sydney D.

Industry : Staffing and Recruiting | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

A meaningful and easy-to-use LMS for a personalized and unique learning experience.

Jun 15, 2023

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I have had a wonderful experience with 360Learning, as it is incredibly user-friendly for both content creation and accessing courses and training. The platform's timely updates make it dynamic and cutting-edge, ensuring it stays ahead of the curve. Additionally, the support and guidance provided are readily available and highly effective.
What do you dislike? However, it is worth noting one minor drawback. Some updates can be substantial and require several days or even months to implement fully, resulting in transitional periods that may temporarily slow down content creation and create uncertainty regarding which tools to use. Nevertheless, these updates ultimately work in our favor, continually enhancing the platform's flexibility and enabling us to provide modern and increasingly personalized training for our learners.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Civil Engineering | Company size : 51-200 | Level : Manager | Focus : Finance | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Great LMS for small-medium businesses to formalize their learning programmes

Jun 14, 2023

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Intuitive and simple to create contact. Support is quick and clear and the knowledge base answers most questions I have. The platform is visually interesting and it is simple to create engaging content, or import/embed content from external sources. The Engagement Academy is a wealth of information, not just about the platform but about training best practices. I also really appreciate the company's philosophy and approach to L&D, and how they empower L&D professionals.
What do you dislike? Reporting is cumbersome at times and I need to export and manually verify data related to Open Questions. There have been improvements in this area, but there is a lot more that can be done. It can be difficult for the learners to understand when trainings are due as dynamic dates are displayed instead of specific dates (e.g. due in 1 week). Open Questions are great for assessing complex skills, but it is hard to track marking and provide visibility to both managers & instructors.
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Reviewer verified by LinkedIn

Industry : Import and Export | Company size : 51-200 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team