360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 27

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Pros
  • Ease of Use & Navigation Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
  • Feature Set & Functionality Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
  • Customer Support & Service Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
  • User Experience & Engagement Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
  • Implementation & Onboarding Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
Cons
  • Reporting & Analytics Issues Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
  • Complexity & Learning Curve Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
  • Feature Limitations / Missing Tools Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
  • Performance & Usability Quirks A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
  • Cost & Licensing Issues Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
Performance Overview
Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Simple but effective!

Mar 26, 2018

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use, easy to manage, great team, great user experience, great analytics feature to help make content even more effective
What do you dislike? Struggling to think about this
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Lottie D. — ASEAN Early Professional Program Focal at IBM

Industry : Information Technology and Services | Company size : 10,000+ | Level : Entry | Focus : Human Resources | Experience using the software : Less than 6 months as User

An innovative, exciting approach to engaging employees.

Mar 26, 2018

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to truly create personable training content; with the bonus of great analytic options to run reports within the business.
What do you dislike? We encountered a couple of user errors within the reporting process; however Looop's customer support has meant we are able to overcome any difficulties and help them develop further to our needs using our feedback.
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Sarah T. — Learning & Development Coordinator

Industry : Media Production | Company size : 5,001-10,000 | Level : Entry | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator

Super user friendly and intuitive

Mar 20, 2018

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? whilst the tool is so easy to use and simple to create really engaging digital resources, the team are always on hand to help and provide their years of expertise.
What do you dislike? nothing
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Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 10,000+ | Level : Manager | Focus : Product Management | Experience using the software : More than 1 year as User

a really useful tool to reach a lot of people across the business & engage them in learning

Mar 20, 2018

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It allows others in the business to create their own content, utilising knowledge experts and encouraging peer-to-peer learning. In a busy work environment where people don't necessarily have the time to participate in off-the-job training, Looop provides a quick & simple way to share knowledge and engage people in learning and development
What do you dislike? Looop is still developing and therefore does 'break' on a fairly regular basis. The team are always quick to rectify the situation however, if one of users can't log on in their first attempt often they won't bother again.
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Reviewer verified by LinkedIn

Industry : Media Production | Company size : 1,001-5,000 | Level : Entry | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator

Amazing - It's so easy to use and create content that's unique to us as a company.

Mar 20, 2018

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like how easy it is to create our own content that's unique to our company and then distribute it to all colleagues. We also really love the analytic tools that allow us to track engagement
What do you dislike? The homepage could use some work to look more appealing
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Merregan B. — Talent and Development Co-ordinator at MoneySuperMarket.com

Industry : Financial Services | Company size : 501-1,000 | Level : Intern | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Really user-friendly platform

Mar 9, 2018

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This platform has allowed us to cleanly display content, in a way that is accessible to our users - both online & on the go. The mobile apps have been particularly valuable in allowing us to use this with our customer base.
What do you dislike? Sometimes we have the odd technical glitch, but this is something to be expected with most apps, and Looop always fix these in a timely manner once notified
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Julia B. — Head of Customer Training & Wine Educator at Bibendum

Industry : Food & Beverages | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Brought Looop into the last 3 organisations I've worked in!

Dec 28, 2017

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I've spent years trying to get employees to engage with Learning Management Systems but Looop makes it easy. Employees want to use it and they rely on it as a tool to help them doing their jobs better and faster!
What do you dislike? The Managers view of the data dashboard could be improved but that is a minor point. I've been very impressed on the developments of the product in the last few years. They continue to innovate and add in extra features that help make everyone's life easier - L&D and the employees they are supporting.
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Adam H. — Digital Learning Development Partner at ASOS.com

Industry : Hospitality | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

A clean and elegant way of getting learning to people across a large organisation.

Dec 22, 2017

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Looop's elegant typeface and design make it simple for L&D professionals to create learning that is immediately classy and has a highly professional impact. The slickness of the app and its interface means that it is highly credible with millennial users, too!
What do you dislike? Absolutely nothing to add to this section. Looop has been our best business partner so far! Thank you!
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Anne H. — R&D Director & Founder, Talent & Potential. Expert on talent strategy, career management and self-directed cultures.

Industry : Human Resources | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : 6-12 months as Member of the deployment/customization team

Simple, clean and easy to use.

Dec 18, 2017

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
Reviewer photo

Reviewer verified by LinkedIn

Industry : Newspapers | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Extremely easy to use, and now a vital part of my work day!

Dec 15, 2017

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is extremely easy to use and intuitive! I really couldn’t go a working day without it now!
What do you dislike? If I’ve experienced any issues, they have been dealt with ASAP when I have contacted the Loop team! I found Ayse in particular extremely helpful and patient when explaining certain elements of the software to me.
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Karima A. — Barlow White

Industry : Real Estate | Company size : 11-50 | Level : Manager | Focus : Real Estate | Experience using the software : 6-12 months as User