360Learning Reviews 2026: Pros & Cons, Ratings & more – Page 25
Is 360Learning the right solution for you? Read verified 360Learning reviews from people in industries like yours to make a confident choice.
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Ease of Use & Navigation
Users frequently highlight that course creation is straightforward and the platform is easy to learn, even for those without prior experience building eLearning modules
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Feature Set & Functionality
Reviewers appreciate content diversity and learning paths, including AI-powered features and collaborative capabilities that enrich training design and delivery.
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Customer Support & Service
Several users specifically praise the customer success and support teams, noting responsive help and a positive support experience.
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User Experience & Engagement
Many comments point to an engaging learning structure and clear learning organization that supports learners’ motivation and progress.
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Implementation & Onboarding
Some reviewers note smooth onboarding experiences and beneficial features like SSO that aid with platform deployment.
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Reporting & Analytics Issues
Users cite that statistical reporting and access issues are clunky or need improvement, particularly when generating usable reports.
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Complexity & Learning Curve
Several reviewers mention that ergonomics/navigation can be confusing in areas like session creation or role management and that the interface sometimes feels non-intuitive.
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Feature Limitations / Missing Tools
Some feedback calls out that certain features (e.g., the new skills feature, advanced authoring options) are basic or underdeveloped compared with expectations.
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Performance & Usability Quirks
A few users mention navigation frustrations (e.g., filters resetting, difficult session creation) and general usability pain points.
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Cost & Licensing Issues
Price and add-ons come up as pain points in some reviews, with users wishing for more flexibility in billing or fewer paid connectors.
customisable platform, super easy to use. love the campaign feature!
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I love that I can choose my own logo for the platform, customise the colour and also choose my company font. I love the campaign feature as it means I don't have to worry about remembering to send emails as its all done for me. The new pathway feature is great as it means I can pull key resources into a pathway and track the analytics easily.
What do you dislike?
there is nothing I do not like. Looop enables me to complete my job to its full potential and be super successful.
Great learning partner, would certainly recommend to others. Great learning partner, would certainly
Overall Rating
95%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Looop have been a great partner to ASOS. They've worked with us very closely to create our learning environments and constantly ask for feedback for new features that could be included in the platform. I honestly don't know if learning would be the same at ASOS without Looop.
What do you dislike?
What's not to like? As mentioned if there are any bugs or even better ifs, Looop are always happy to add to the backlog.
Easy intuitive platform - making creating resources simple
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Working in the L&D team for the past 18 months, I've seen a huge shift in the business towards this platform. It's simple and easy to use, anyone can be trained up and it's a great way to have our resources together. Our account manager, Rachel, is always on hand to help us, and they are constantly listening to feedback and evolving the platform with their clients.
What do you dislike?
Not being able to categorise the home page makes it look a bit messy. Also, the manual labour required to make sure users are updated regularly is tiresome but I know they're working on this.
Simple and effective system that is easy for users and admins
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
As a user, it is a clean, modern system that is incredibly easy to navigate. As an admin, it's easy to use and manage with very little fuss or hassle.
What do you dislike?
Looop is new to SCORM so we have had some minor teething issues as we use SCORM, but 9/10 times it's not been due to looop and yet they have supported with a solution anyway.
Customised resources, delivered when the user needs them, to their inbox!
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
As a business that grows and changes rapidly and wanted a digital learning solution that supported people with learning resources, when they need them; and to deliver key learning and messages in manageable chunks instead of 'online courses'. It's early days for us but we have immediately seen increased engagement in our induction process and we're able to get consistent, on brand messages out to everyone who joins us using the campaigns function to automate the process.
What do you dislike?
There are minor improvements that could be made which the Looop team are receptive to hear our thoughts on and quick to fix any small issues we've had.
The best learning performance platform you'll find.
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Looop is a contemporary performance platform that allows learners to easily access great support resources when they need it during the workflow. The mobile app is great for those who don't always have access to a desk top. The analytics is insightful and creating content is a breeze. The functionality is slick and the customer service is the best I've had from a vendor. Engagement issues are a thing of the past. The best bit? - the price!
What do you dislike?
For us the events management function is a little basic but you aren't buying Looop to manage your classroom based events, you're buying Looop to create and deliver great resources to your people.
It is a very easy-to-use that transformed how I run L&D in the business
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The best thing for me is how easy it is to use for users and for administrators as well. Content creation is basically like working on a word document. It saves me a lot of time of delivering content and helped massively with capturing, embedding and keeping alive best practices in the business. It also allows me to spend face-to-face time with learners with doing activities and providing performance coaching. This is incredibly valuable to the business.
What do you dislike?
There is nothing I dislike. There are certain functions that are requested that are already under development, which shows me how much potential this product has and I like it that they design it with the end user in mind.
Great support from the 360 Learning team over there
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
First of all, it is very easy to use the support from the guys was outstanding. Pricing is high, but great ROI on training
What do you dislike?
There is nothing to add here as we are all very pleased with the decision we took a while back. Very pleased
Super easy to use and a friendly, helpful team if you get stuck.
Overall Rating
96%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The approachability of everyone - no matter how small the query, you are guaranteed to get a fast, helpful response and are not made to feel that you are wasting their time. Communicating with more people than we would be able to get in one room for a workshop, and allowing learners to learn when they have the time, rather than choosing the time and date and forcing them to sit in a room together.
What do you dislike?
Currently that we are unable to use our company font, but we have been told that this will soon be rectified!
An amazing addition to our company's L&D experience.
Overall Rating
96%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Analytics, seeing users comments, the search engine aspect of the site that helps us build content, how easy it is to put content together and get it out to delegates. It has really transformed the way we deliver content to our teams.
What do you dislike?
We'd really like a breakdown in analytics ie seeing what individuals are rating on each resource, seeing how long they spend on a resource. Being able to use differnt fonts so that the overall aesthetic coincides with our brand handwriting but I know that this function is on its way.