iSpring Suite Reviews 2026: Pros & Cons, Ratings & more – Page 5

Is iSpring Suite the right solution for you? Read verified iSpring Suite reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

The absolute best authoring tool, they've been leading the market for years in my opinion!

Apr 12, 2024

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use, very short learning curve, great customer support, unlimited possibilities (release your inner creative beast!)
What do you dislike? Export files for translation feels a little behind - translations are daily part of our business but the export options are limited and it is still a tedious task because of this.
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Reviewer verified by LinkedIn

Industry : Medical Devices | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Great and easy to build online dynamic Web content

Mar 20, 2024

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I really like the fact that it's very well integrated within Powerpoint. We can build online content using the power of Powerpoint without having to learn much more. The quizzes and role play are great to create dynamic content, integrated within the slide show in a way no other quiz forms go.
What do you dislike? I actually prefere to record the presentation using Powerpoint recording features and then use iSpring to generate the online content, rather than using the recording from the tool itself. But this is just a personal preference. The tool would benefit also from some external API or automation features to deal with a large number of presentations.
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Francois C.

Industry : Semiconductors | Company size : 11-50 | Level : CXO | Focus : Operations | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Awesome elearning software that helps promote better learning.

Feb 27, 2024

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Building out interactions and simulations for my teammates to use and makes it easier for them to understand situations that may arise while supporting other teammates.
What do you dislike? The limit on font customization and placement. I compare their font limitations is more comparable to Word than to PowerPoint.
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Reviewer verified by LinkedIn

Industry : Banking | Company size : 10,000+ | Level : Senior | Focus : Information Technology | Experience using the software : More than 1 year as User

Easy to use and super supportive customer. I was surprised by how quickly I received support.

Jan 30, 2024

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the narration options and the easy to use platform. The fact that I can just "plug in" through Powerpoint makes this the best use of time for my role. Creating content is only one portion of my role so I feel this is the best option for me!
What do you dislike? When we were looking at our different options, we thought about other options in eLearning content. This was the best option.
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Stephani A.

Industry : Financial Services | Company size : 501-1,000 | Level : Senior | Focus : Human Resources | Experience using the software : Less than 6 months as User, Member of the deployment/customization team, Member of the procurement team

It's very useful, full of features that helps to build interesting designs

Dec 15, 2023

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer support. Whenever I have any doubts or troubles, they take good care of my needs, shoutout to Jim from Tech Support, who helped me to solve a major issue
What do you dislike? I believe because the tool has a lot of features, sometimes it gets confusing on how to do somethings.
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Carolina C.

Industry : Banking | Company size : 1,001-5,000 | Level : Intern | Focus : Education | Experience using the software : 6-12 months as User, Member of the deployment/customization team

It´s a very helpful tool for our organization. It serves the purpose we currently need.

Dec 15, 2023

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The variety of functions and sub-tools that allows you to easily create an interactive and engaging content.
What do you dislike? There is nothing I would say I like the least. I cannot comment on this section right now, maybe later.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as Administrator

So far, service has been excellent. Tech support was very responsive.

Aug 22, 2023

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I have not tested all the features as yet to comment - it looks very intuitive at first glance, and the support pages are excellent.
What do you dislike? Again, I have not tested all the features as yet to comment on what I like least - I am hoping it is very intuitive to use and will require minimal training.
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Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 1,001-5,000 | Level : Entry | Focus : Education | Experience using the software : Less than 6 months as User

Usable but prefer not to if given an option as tool is unstable

Jun 7, 2023

Overall Rating 62%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I dislike the tool being unstable. Example, lost previous version of the converted videos. It is very painful to re-create
What do you dislike? Unstable too. I dislike the tool being unstable. Example, lost previous version of the converted videos. It is very painful to re-create. For animation it only works for SCORM and not for mp4 videos. Quite many limitations
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 51-200 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User

iSpring Suite logo
iSpring Suite — Jun 8, 2023

Hello, Thank you for posting a review and we're sorry to hear that your experience was not up to standards. I am afraid that we do not totally follow you with the questions described. Can you please give us more details so that we can check these features on our end with the development team? Looking forward to hearing back from you!

Simple and effective in developing basic elearning and assessments

Jun 5, 2023

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? ability to adapt existing ppt and add some level of interactivity and quiz to assess learning stickiness
What do you dislike? better process for naming and tracked quiz and interactions, to better manage version control and translations
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Reviewer verified by LinkedIn

Industry : Medical Devices | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : More than 1 year as User

iSpring Suite logo
iSpring Suite — Jun 8, 2023

Hello, Thank you so much for reviewing iSpring here on eLearning Industry. We appreciate it greatly. It’s nice to hear that you are happy with the iSpring solution. As per your cons, I am afraid that we are not following your requests. Can you please describe them in more detail? Thank you. Looking forward to hearing back from you!

Effective and intuitive authoring tool with excellent support.

May 12, 2023

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What I like the most is that I can create engaging courses using a variety of ready-made interactions and quizzes, role-play simulations, templates, characters and other useful features. In addition, I find the iSpring Suite really intuitive and easy to use, not to mention that they offer exceptional support and resources to get the most out of their solutions.
What do you dislike? Nothing really, it suits my needs perfectly. It's a high quality product that offers all the essential features and more.
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Andreea T.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : More than 1 year as User

iSpring Suite logo
iSpring Suite — May 16, 2023

Hi Andreea, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars Keep up the great work! :)