iSpring Suite Reviews 2026: Pros & Cons, Ratings & more – Page 6
Is iSpring Suite the right solution for you? Read verified iSpring Suite reviews from people in industries like yours to make a confident choice.
It is efficient for those who have the right licensing
Overall Rating
56%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I have no proper opinion on ispring since my class was given the incorrect version of the licensing that would have assisted us in our needs. There's nothing wrong with ispring, it just didn't serve my team's needs
What do you dislike?
We had to have a specific type of licensing in order to work on a presentation simultaneously. We couldn't work on the presentation all at the same time, so we decided it was not for us. Nothing wrong with ispring, it just wasn't compatible with the team's goals.
iSpring Suite
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May 4, 2023
Hi, Thank you for posting a review and we're sorry to hear that iSpring Suite didn't serve your team's needs. If you need to collaborate with your team on projects in cloud, you should consider to buy iSpring Suite Max. Also, you'll get access to a Content Library that contains over 89,000 eLearning assets, templates, and characters. Moreover, the subscription includes regular software updates and our highly trained support geeks are always ready to help you 24/7.
iSpring Suite
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May 4, 2023
Hi, Thank you so much for reviewing iSpring! We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars :) Keep up the great work!
Incredibly intuitive and user-friendly. I would highly recommend this product to anyone.
Overall Rating
93%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I received little to no training on this software and was able to produce professional products in no time. It is extremely user-friendly and an extension of PowerPoint so there was already a sense of familiarity. I would not classify myself as a technical individual so to be able to start developing and producing products shortly after installing allowed me to stay ahead of delivery deadlines. I would highly recommend this product to anyone.
What do you dislike?
If I'm pulling information from the slide deck into an interaction, it locks you into the interaction. You have to save and close to then regather information or graphics from the slide deck again and reopen it. Really my only complaint.
iSpring Suite
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May 4, 2023
Hi John, Thank you so much for reviewing iSpring here! We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. Keep up the great work!
iSpring is a FANTASTIC Product that has been designed for people with less Content Creation Skills
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
In addition to the powerful features, their Customer Service is FANTASTIC. They have designed the Product to be user-friendly and taken a LOT OF EFFORT to create "Support Docs" and "Videos" to help users.
What do you dislike?
Unable to TALK to Customer Support ....I find CHATTING a very ineffective, tiresome, time-consuming, and cumbersome process. I am not very impressed with their India Support Desk though - that has and remains a dampener that I will have to "workaround" since I am based in India.
iSpring Suite
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May 4, 2023
Hi Matthew, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. As per your cons, I'm sorry to hear that you could not talk to one of our specialists. In this case, you could consider upgrade your subscription to iSpring Suite Premium that includes 24/7 VIP support via phone, email and chat in 15 min or less: https://www.ispringsolutions.com/pricing
The app does a lot of things but not what I needed it to do
Overall Rating
88%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
It seems very familiar because the program integrates into PowerPoint, so the learning curve was very low. The program also came with a lot of assets already built in, so course creation was a lot easier than I anticipated.
What do you dislike?
I wish the end-of-course evaluation survey was a little more integrated into the program. It was cumbersome finding the settings to have the survey results emailed to you. I don't really know why a "quiz function" does not have the ability to tally results from several students.
iSpring Suite
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May 4, 2023
Hi Sharmil, Thanks a lot for posting your review! We appreciate it greatly. As per your cons, if you want to track your learners progress and results you need an LMS. With iSpring Suite, you can convert your files to a SCORM package that can be uploaded straight to an LMS. If don’t have an LMS yet, feel free to try iSpring Learn:https://www.ispringsolutions.com/ispring-learn/get-free-trial
I feel that iSpring is very user friendly to non-technical roles.
Overall Rating
96%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
It is user friendly, and easy to learn. I am able to easily navigate through all areas i need to use.
What do you dislike?
There are a lot of different programs. Maybe they could consolidate it down to less programs. Sometimes i am not exactly sure which program fits the best situation.
iSpring Suite
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Apr 13, 2023
Hi, Thank you so much for reviewing iSpring here on eLearning Industry. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. As per your cons, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars Keep up the great work!
iSpring is an easy to use course development tool.
Overall Rating
76%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I like the way iSpring integrates seamlessly with with PowerPoint. I had a very short learning curve.
What do you dislike?
I was confused about how to save interactions in a presentation, and it created a lot of extra presentations.
iSpring Suite
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Apr 13, 2023
Hi Eloise, Thanks a lot for sharing your thoughts about iSpring Suite here on eLearning Industry. As per your Cons, I'm sorry to hear that you were experiencing this issue. Here are the instructions on how to add, save and edit an interaction to your course: https://docs.ispringsolutions.com/ispring-suite/inserting-an-interaction-59868431.html Hope this helps!
ISpring suite is a great option for non-technical, entry level users
Overall Rating
87%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Ease of use, interactions, templates. As a previous user of Powerpoint it was easy to use, many online resources, good support team. I love the text to speech for audio, the voices are the most realistic I've heard.
What do you dislike?
Text to speech is not possible directly from interactions you must export the audio and insert. Selection of icons and images from stock. Not enough backgrounds and characters for home healthcare industry. It has many errors if you don't save files properly - can't save to a share drive. Boots you out constantly.
iSpring Suite
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Apr 13, 2023
Hi, Thanks a lot for posting your review here on eLearning Industry. We very much appreciate it. As per your cons, could you please get back to me with a little more details on what backgrounds and characters for home healthcare industry you would like to see in iSpring Suite content library? Also, I highly recommend watching this webinar: https://youtu.be/zWthru2lz74. There we talk about main rules when working with iSpring as well as why publishing to One Drive is not the best idea.
Enhances training in a simple way to our LMS system
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Screen recording and end user interaction with quizzes and other features to keep the user engaged.
What do you dislike?
Hard to say, their are a few features I have not used, but so far all the ones I have used have worked great.
iSpring Suite
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Apr 3, 2023
Hi, Thanks a lot for posting your review here on eLearning Industry. We appreciate it tons. It’s great to hear that you are happy with the iSpring solution. Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars. Be sure to check it out and keep up the great work!
ISprings support is by far the best in the LMS industry.
Overall Rating
84%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Ispring support is top-notch. They will walk with you through your problems. If you and their help can not figure something out you can send them the file and they will take a deeper dive. Talent LMS and Litmos offer nothing when compared to Ispring.
What do you dislike?
A few things could be better, but the positives outweigh the negatives by leaps and bounds. The sound tools could use flags, which one could place to mark a spot.
iSpring Suite
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Mar 6, 2023
Hi Erik, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, could you please get back to me with a little more details on what exactly you would like to add in iSpring products and how you would use new features? Thanks a lot and keep up the great work! :)