Trending Learning Management Systems (LMS)

Learning Pool Reviews

Brand: Learning Pool
Rating: 4.15 (36 reviews)

Learning Management Systems (LMS)

Learning Pool Platform delivers personalized and purposeful workplace learning at scale through the use of intelligent data. The platform applies insights into who a learner is, what they know, and what they need to do in real-time.

( 36 reviews )

Last updated: May 2026

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Who Uses This Software?

1500+ Global organizations choose Learning Pool to get their people performance-ready with personalized, purposeful learning. It's ideal for those with big ideas who see their people's skills as a key advantage and want to unlock their full potential for extraordinary outcomes.

Learning Pool Reviews 2026: Pros & Cons, Ratings & more

Is Learning Pool the right solution for you? Read verified Learning Pool reviews from people in industries like yours to make a confident choice.

Pros

Ease of Use & Navigation
Reviewers consistently highlighted how straightforward the platform is, noting that "the interface is intuitive for admins and learners." Multiple users pointed out that the clear, sensible layout allows new users to get to grips with it quickly without needing extensive instructions.
Customer Support & Service
The support team is highly regarded as "knowledgeable, patient, and eager to help." Users noted that customer service response rates are "usually quick to respond," making it easy to resolve technical issues or get guidance when stuck.
Customization & Flexibility
The software offers strong tailoring options, allowing organisations to "adjust the system to our needs thanks to customization, flexibility and all options like dashboards." Users enjoy branding the content so it feels like a native part of their business.
Feature Set & Functionality
Reviewers valued tools like the "bulk emailing facility" which allows communications to be sent to thousands of users in minutes. They also appreciated AI-driven skills tracking, automated path recommendations, and the ability to add diverse content types (videos, text, PDFs).
User Experience & Engagement
The platform succeeds in creating visually appealing, interactive learning environments. Reviewers called out its "gamification available within the system" and interactive ways for learners to engage, resulting in excellent industry user sentiment scores.

Cons

Reporting & Analytics Issues
Data extraction suffers from latency and disjointed workflows. Users mentioned that "reports take a moment to load when datasets are large," and that some tracking reports do not interact, forcing admins to open three separate reports just to see course compliance, non-compliance, and future bookings.
Customization Limitations
Admin limitations exist behind the scenes, such as a "lack of flexibility to change the main home page layout without additional cost." Others disliked rigid settings where a course rule applies to all users (e.g., making it mandatory for everyone) without an option to let interested people browse without demanding completion.
Performance or Reliability Issues
Reviewers cited communication sync bugs between systems, stating, "We have, from time to time, a lot of issues with the LMS and the LRS; they do not communicate correctly sometimes, and learner completions are not updated."
Complexity & Learning Curve
Deeper backend systems can feel unapproachable. Reviewers noted that "the back end at times is a little complex" and that the built-in "Adapt" tool used to create courses is "quite clunky and requires a lot of training beforehand." Additionally, learning materials inside their academy can be hard to search through, and help guides can be vague.
Limited Features / Missing Tools
Long-term users feel the system is showing its age, with reviews stating the "look and feel of the LMS is now pretty old" or "feels a touch dated in places." Growing companies noted that the basic LMS features no longer meet their evolving business requirements, prompting them to look into migrating to an LXP model instead.

Performance Overview

Overall Rating 83^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

xceptional customer support with intuitive interface for personalized learning paths

May 12, 2025

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? What stands out about Learning Pool is their support team which is knowledgeable, patient, and eager to help. The platform’s interface is intuitive for admins and learners, and features like personalized learning paths and detailed analytics make delivering tailored learning experiences effortless.

What do you dislike? Occasionally reports take a moment to load when datasets are large, but it’s a minor delay that doesn’t affect usability.

Overall, it is a good platform with a lot of potential.

Apr 12, 2025

Overall Rating 69^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Design, easy to use, different types of content can be added (videos, text, pdf...). Creating the reports I need, tailor them according to my nees. I cam also schedule them to myself a to third parties. Customer Service is usually quick to respond. I like very much the bulk emailing facility, comms can be sent to thousands of users in just 3 minutes... before I had to do it via email merge in Outlook and it would prevent me from doing other things at the same time.

What do you dislike? Unfortunately, we have from time to time a lot of issues with the LMS and thr LRS, they do not communicate correctly sometimes and learner completions are not updated. Two weeks ago we needed to keep our e-learning suite hidden from our LMS users whilst trying to get the technical issue fixed. But all the relevant teams at Learning Pool are now aware of it and it has been taken care of.

The LMS is a great system for compulsory learning plus more!

Apr 11, 2025

Overall Rating 78^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I like the reporting function so you can see which colleagues have completed training, plus I like how much you can customise the platform so it looks different to all other businesses.

What do you dislike? The use of Adapt to create courses is quite clunky and requires a lot of training beforehand, this isn’t easy to use for someone who is not used to design.

One stop shop for you to grow learn and build on your skills.

Apr 8, 2025

Overall Rating 72^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? User friendly / somewhat easy to use and navigate. The best thing is the support that you can reach out when stuck and get guidance.

What do you dislike? The limitations behind the scenes - example customising the homepage and making it clean.

Highly intuitive with seamless system integrations and outstanding user satisfaction

Apr 2, 2025

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The usability of Learning Pool is exceptional, both admins and learners pick it up instantly. Integrations with HR tools, CRM systems, and APIs make life easier, and their user sentiment scores are among the best in the industry. I trust it to grow with us and deliver streamlined workflows every time.

What do you dislike? Occasional bugs, but nothing that would harm the overall user experience comes to my mind right now.

It is amazingly practical and a 'must' as an add-on to tradional learning tools.

Mar 24, 2025

Overall Rating 85^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I absolutely like the layout of the platforms. And the user-friendliness. And the customized options.

What do you dislike? I don't know... Maybe it would be interesting to proactively reach out to users and see if they have specific wants and needs for their businesses.

The platform is simple to use due to the simple, sensible layout

Mar 23, 2025

Overall Rating 91^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I like the ease of use and overall simplicity of the platform. This means that we can focus on functionality rather than minor tweaks that do not improve user experience.

What do you dislike? There are some restrictions with the platform wherein settings are applied to all people for a course e.g. mandatory for all people. I would like a separate category to allow interest people to view without the system demanding completion.

I think it is a very good platform and it allows us to customise it to our organisation needs

Mar 23, 2025

Overall Rating 76^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I think that customer service response rate is very quick and it allows us to resolve issues very easily

What do you dislike? I think that learning pool academy could be improved by organising videos into more clear categories and I think that carousel view is not the most user friendly

A simple effective tool to provide learning in the workplace

Mar 23, 2025

Overall Rating 50^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The separate website and user interface that is well customised and feels like part of the business

What do you dislike? Support given by account managers is not to the expected standard. It feels like I need to ask the questions to explore rather than the art of the possible being shared.

Great user interface and progressive system. Opens up multiple possibilities for learners.

Mar 22, 2025

Overall Rating 89^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The different ways in which a learner can interact with the system and the gamification available within the system. The amount of different admin roles is also beneficial to our business, along with being a child site (to our adult).

What do you dislike? The back end at times is a little complex, but it's early stages so hopefully this will change as I become more familiar with the system. Otherwise, no complaints.

Learningpool meets all our training needs and has supported us to meet our compliance needs

Mar 20, 2025

Overall Rating 90^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? it is customisable, easy to use, easy to see compliance and we can add content from a variety of sources

What do you dislike? some of the reports don't interact for example you can list percent compliant with a course but need a different report to see who is non compliant and then a third to see if they are booked on a course.

Engaging, interactive and a great place to access information and learning.

Mar 16, 2025

Overall Rating 84^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? How visually appealing it is and can be, and how this helps the user to engage.

What do you dislike? How little I know about what it can do. I need to invest more time in learning all the functions.

Personalized learning journeys powered by data and strong feature set

Mar 11, 2025

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? What I value most is Learning Pool’s ability to craft personalized learning using data-driven pathways. The analytics provide a 360° view of team performance, and adaptability keeps training relevant. It’s clear they invest in innovation while keeping customer experience front and centre.

What do you dislike? When running very complex reports, load times can be a bit slow, but generally performance is solid and steady.

Learning Pool offers intelligent skills tracking with seamless content automation

Mar 2, 2025

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Learning Pool’s skills management tools are fantastic. The platform identifies skill gaps using AI and helps build targeted learning paths automatically.

What do you dislike? Interface design feels a touch dated in places, but functionality is solid and user experience remains smooth.

Great flexible platform with strong data reporting

Feb 13, 2025

Overall Rating 80^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Flexibility to brand content, option to amend adapt content, reporting function and programs/certifications

What do you dislike? Lack of flexibility to change the main home page layout without additional cost. Training guides can be vague

The LearningPool LMS we are using is really great solution

Feb 11, 2025

Overall Rating 80^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Currently we are using the LMS. I really like the fact I can adjust the system to our needs thanks to customization, flexibility and all options like dashboards. Easy to use. Support team is also very responsive.

What do you dislike? The look and feel of the LMS is now pretty old and we would like this to be refreshed a bit however we aim to move to LXP from LearningPool so this will address our needs in this area.

Learning Pool excels in AI-powered skills tracking and content automation

Feb 11, 2025

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I’ve been impressed by Learning Pool’s ability to personalize learning through AI-driven skills tracking and automated path recommendations. When I log in, the platform proactively suggests training based on my skill gaps, and the built-in content library lets me launch engaging modules in minutes. It’s a smooth experience all around.

What do you dislike? Sometimes the skill gaps suggestions seem too broad, but they still help guide learning effectively.

Learning Pool excels in proficiency, blended learning, and ongoing innovation

Feb 4, 2025

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Learning Pool is highly customizable, supports blended learning beautifully, and remains easy enough for non-technical teams. Their continuous improvement and responsiveness makes it a reliable choice for diverse learning environments.

What do you dislike? When running very complex reports, load times can be a bit slow, but generally speaking performance is solid and steady.

It shows that the business is no longer investing in it

Oct 11, 2024

Overall Rating 47^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Formerly it was a basic LMS that suited a relatively small company. Now that our business has grown our needs have changed.

What do you dislike? We need to change from LMS to LXP to meet our business needs. We also need much better engagement and understanding from LP to help us achieve our goals

It's user friendly and intuitive, as a new user I did not feel I needed extensive instructions.

Oct 11, 2024

Overall Rating 84^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The interface is very clear and understandable. You do not need any software or computing knowledge in order to use it. Anyone can get to grips with it quickly.

What do you dislike? I sometimes struggle with the academy as I don't know what I need to search for or where to look. Once I find what I need the materials are good.

Intuitive platform to enable users to self serve learning

Oct 11, 2024

Overall Rating 83^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? It is much more intuitive/logical than our previous equivalent systems. It provides us with more capabilities to catch up with what users are experiencing outside of the workplace.

What do you dislike? The current reporting functionality on the LMS can feel limited with different reporting sources unable to communicate for analytics purposes.

It provides a visually good platform, but is sometimes a bit rigid

Oct 11, 2024

Overall Rating 68^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Look and consistency across site make it easy for users to use and there is no need for us to add much to style

What do you dislike? Not as good a dynamically highlighting content. Quite static in what it can present. Search function on lms is poor. Additional reporting in learning locker is good

User friendly, engaging and has helped us increase compliance

Oct 11, 2024

Overall Rating 80^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I like the administration function and have control over content we put out to staff. I like the support portal and getting quick responses.

What do you dislike? Sometimes the support team don’t listen to the issue being raised and reply with a short unhelpful answer as if they just want the case closed. Some of the adapt builder e-learning content is dated and problematic. Also I would like to see the latest version number of an e-learning course so that I quickly know if an update is required.

Our LMS meets our needs as a business to achieve compliance in our operations

Oct 10, 2024

Overall Rating 73^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Ability to use dynamic audiences, certifications for yearly training, programs to group different courses

What do you dislike? The look and feel of the LMS platform could use a refresh, it’s feeling a little old fashioned now.

A really great learning system when you get used to it!!

Oct 10, 2024

Overall Rating 83^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? There are lots of functions available, you can really personalise the system. Great reporting functions!

What do you dislike? The system can run slow at times which makes tasks take longer than anticipated

The functionality is game changing for our company!

Oct 10, 2024

Overall Rating 77^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Within the functionality the dashboards are going to be a huge benefit for us; alongside certifications, particularly for the varying H&S compliance needs that we have across the organisation.

What do you dislike? The administration and particularly reporting could be a little easier to use and set up; maybe with AI options.

It has so much potential to be good but more help needed

Oct 10, 2024

Overall Rating 72^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The support team are really good when you contact them and they give in depth answers, if you have a good contract manager too it helps

What do you dislike? Asap builder and the help of the guidance library is just cumbersome and difficult to Find the right source of help

The platform is easy to use and provides good learning solutions.

Oct 10, 2024

Overall Rating 85^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I like how we are able to create good learning experiences to support our colleagues to build their skills.

What do you dislike? The LMS administration side is quite clunky and think this could be improved to implement solutions at more ease and quicker.

Easy to use, loads of pre built courses to choose from. Almost fully customisable and evolving

Oct 10, 2024

Overall Rating 93^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Loads of pre built courses to choose from. Lots of customisation available, and support is there to help.

What do you dislike? Some technical knowledge is required to really get the best out of the LMS and tiny things may not work as you may want but there are workarounds for the LMS.

Clever and initiative platform hosting a wide range of learning content

Oct 10, 2024

Overall Rating 61^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Evolving content and report, the opportunity to have compliance reports at a click of a button is a key feature for our organisation

What do you dislike? Overall look at feel in a changing world of learning, this is being addressed with the LXP so I look forward to seeing what this can offer my organisation, ensuring I can still get reports and dashboards needed.

A comprehensive solution for l&d. Effective for our users

Oct 10, 2024

Overall Rating 77^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The layout is straightforward and I found it personally great for my own onboarding. The content is easy to access

What do you dislike? Accessing help can be difficult. Some guides attached and not in academy would be a good addition I think

An amazing platform that has so many different aspects to it.

Oct 10, 2024

Overall Rating 79^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I can have e-learning, face to face, compliance, and competence all in one platform.

What do you dislike? Lots of add ons cost extra, and development seems to be pushed towards LXP rather than LMS

Great 24/7 support! Easy to learn system with lots of customisation options.

Oct 10, 2024

Overall Rating 85^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? 24/7 support, lots of customisation options, great admin tools to make it the system you want. Easy to run reports.

What do you dislike? Sometimes a little slow from a colleague side however support are always on hand to help with issues.

Learning Pool consistently innovates with blended learning and modern features

Sep 23, 2024

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I’ve used Learning Pool for years and appreciate how they constantly evolve. From onboarding to advanced blended learning, they’ve added rich functionality that keeps our training fresh and engaging. The Adapt authoring tool is intuitive, and resources like the Learning Pool Academy help administrators learn without frustration.

What do you dislike? Sometimes navigating to older modules takes an extra click or two, but it’s a small extra step that doesn’t slow down learners.

Exceptionally intuitive platform for blended learning with rich content catalog

Sep 12, 2024

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Learning Pool is incredibly user-friendly regardless of your comfort level with tech, you’ll find it clear and logical. The platform offers a vast content catalog and precise presentation, keeping compliance tracking and learning efficient. After years of use, I’m still discovering new functionalities.

What do you dislike? They have been a trusted business partner. We've been working with them for years and that says a lot.

Learning Pool provides an excellent suite of e-learning tools

Mar 1, 2023

Overall Rating 98^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Based on several options in the market, Stream LXP seems to be one of the easiest to use, and the most customizable. The user interface is really simple, as well as the reports and course pages.

What do you dislike? It lacks advanced reporting features, or at least, the types of reports we would like to see without having to combine all different data sets from our various tools. Can't think of anything else.

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