Most Useful Learning Management Systems For Product Knowledge Training
How necessary is product knowledge training for your organization? Very necessary, I'd say. Please let me elaborate. Every business has one main goal: happy customers. But to reach this result, not only do you need to have a great product (or service), but your team must also have the product knowledge needed to support and satisfy prospects and customers. Hence, for successful customer service, excellent customer experience, and improved satisfaction, using one of the best product knowledge training LMS tools is vital.
First of all, in-depth product knowledge is essential. Trust me, every customer-facing team member in your business has so much to gain with this type of training. From features to best practices, it's one of the best ways to ensure that you're delivering an exceptional customer experience. However, product training is not just for your salespeople and support team. If you want to establish brand authority and customer retention, you'll need to focus on customer training as well.
So, how do you get customers, partners, and employees up-to-speed on your product or service? The answer: product knowledge training. Are you ready to see which Learning Management System is the best to create your product and customer training?
Check out eLearning Industry's list of the top LMS software for product training to:
- Explore LMS solutions that meet your training budget
- Compare product training solutions
- Examine top LMS features to create product training courses
- Evaluate LMS tools, read reviews on UX
- Choose the best tool to achieve business goals
Best LMS Tools For Product Knowledge Training
If your company is listed among the top LMS software for Product Training, feel free to add this badge to your website.
Help sales connect your product to prospects' needs, support solving more tickets, and improve your customers' experience. Trusted by 70K+ teams, TalentLMS offers an all-in-one, intuitive, fairly priced product training platform.
With TalentLMS, product training feels right from the very first click. Create your free account now!
Take a look at the submitted TalentLMS reviews in our directory.
Highlights
- Update Training Fast
- Customize Your Portal
- Grow On The Go
Highlights
- Update Training Fast
New features don't need a new product brochure. Roll out updates in just a few clicks with the user-friendly course editor and manage product training without manuals.
- Customize Your Portal
Make customers and partners feel at home. Whitelabel TalentLMS with your colors, logo, and a custom homepage to make learning feel like a natural extension of your brand.
- Grow On The Go
Let your learners jump into training anytime, anywhere, and from any device. So, whenever a question comes up, your people can get answers no matter where they're using your pro.
Plans And Pricing
Rely on published pricing that doesn't force you to speak to pushy sales reps. Start free, test TalentLMS as long as you want, and upgrade when you're ready. With 8 accessible plans (4 with premade courses), you'll never pay for features and users you don't need.
The Learning Manager by Adobe is an AI-powered learning platform that is used for product trainings through microlearning as well as guided learning paths, uses recommendations for immersive learning, and also uses learning communities.
Learn why Fortune 500 firms prefer to use Learning Manager to power up enterprise learning at scale.
Read Adobe Learning Manager reviews.
Highlights
- Guided Learning Paths
- AI-Based Recommendations
- Social Communities
Highlights
- Guided Learning Paths
Learning paths help learners follow a structured learning program in a step-wise manner. Learners also have the freedom to choose their own learning programs based on their needs.
- AI-Based Recommendations
AI-based recommendations help learners with consistent product training recommendations. In addition, product content can also be integrated in the form of job aids. With Commerce and Marketo integrations, product marketing content can be delivered to learners.
- Social Communities
Social learning helps create product communities around training.
Plans And Pricing
Learning Manager presents product training where the learners are through a range of integrations and headless features. For more info on pricing please visit their website.
360Learning is a learning platform that drives product adoption and supports team performance with best practices and hands-on experience.
Discover the platform that drives product adoption.
Go through the 360Learning reviews in our directory.
Highlights
- Co-Authoring
- Screencast Demo
- Embedded Tutorials
Highlights
- Co-Authoring
Give your courses the expert seal of approval. Easily add the right experts as co-authors to contribute and make edits to course content.
- Screencast Demo
Learners can record their screen and their faces to demonstrate presentation skills. Recordings can be saved and reused in courses to share best practices.
- Embedded Tutorials
With 100+ supported formats, embed your product tutorial right in the course.
Plans And Pricing
With a built-in authoring tool and the ability to co-author courses (no expertise necessary!), product training is simple with 360Learning. Create engaging product tutorials that drive adoption.
Docebo's learning solution enables you to build, integrate, scale, and manage highly personalized and curated learning experiences for all your audiences, both inside and outside of your four walls.
Build your learning roadmap with highly configurable, end-to-end solutions. Learn how you can deliver personalized product training with Docebo.
Remember to go through the user-generated Docebo reviews by visiting our directory.
Highlights
- Support Multiple Formats
- Reinforce Learning
- Leverage Analytics And Custom Dashboards
Highlights
- Support Multiple Formats
Docebo empowers you to use a variety of formats, including ILT, VILT, formal courses, social learning, learning paths, certifications, gamification, and just-in-time, contextual learning within your own platform.
- Reinforce Learning
With built-in knowledge checks and assessments in the form of assignments, tests, and feedback with comprehensive reporting on progress and results you can reinforce learning.
- Leverage Analytics And Custom Dashboards
If you want to get deep insights into how your learning programs are impacting product adoption and business performance metrics, Docebo is ideal. You'll love all the info you can gather via its analytics. Take advantage of the custom dashboards for a more personalized experience.
Plans And Pricing
Docebo product plans and pricing are based on a usage model, ensuring that you are only paying for those learners who are actively taking training or viewing content.
As businesses grow more numerous and complex, they need flexible technology to organize and automate product training for their extended enterprise. Schoox streamlines learning for employees, partners, customers, and more.
Automate product learning for every part of your business to improve time-to-productivity, increase sales, and boost operational efficiency.
Want to learn more about the User Experience? Visit our directory to read recent Schoox reviews.
Highlights
- Improve Customer Satisfaction And Product Adoption
- Increase Sales Through Reseller Partners
- Provide A Relevant Experience For Each Learner Group
Highlights
- Improve Customer Satisfaction And Product Adoption
Give your customers the greatest chance of success with product-specific learning paths and curriculum so they become a customer for life.
- Increase Sales Through Reseller Partners
Ensure partners and their employees have what they need and can provide feedback on product training to drive sales and boost your bottom line.
- Provide A Relevant Experience For Each Learner Group
Create multiple uniquely branded and distinct "academies" for each part of the business—with specific permissions and content—on one platform.
Plans And Pricing
Schoox is built to handle complexity and has everything you need to extend product training to multiple brands, locations, and business units. Support a variety of learners, create a sense of community, and grow learning at scale to drive your business forward.
ELB Learning provides learning technology solutions, including the Rockstar Learning Platform, which delivers and tracks interactive learning experiences to conquer your evolving business needs effectively.
Sign up for a free trial of this powerful yet easy-to-use learning platform that effectively meets your evolving product training needs.
Explore Rockstar Learning Platform reviews in our directory.
Highlights
- Microlearning Module Builder
- User-Generated Content
- Easy Management
Highlights
- Microlearning Module Builder
Author product training quick guides and microlearning on the fly, right inside the Rockstar Learning Platform.
- User-Generated Content
Easily source knowledge from SMEs in your organization to share with those who need it. Upload text, images, or videos, reuse them, and personalize them for learner groups.
- Easy Management
Publish to desktops, tablets, and mobile devices. With the Rockstar Learning Platform, you can automate enrollment and set recurring training for your learners. Never miss upcoming compliance and certifications. Single sign-on is available too.
Plans And Pricing
Conquer your product training goals with one of the industry's most comprehensive and flexible learning platforms. Purchase the platform on its own or bundle it with authoring suites, video coaching tools, or built-in courseware, including the BizLibrary Collection.
The iSpring Learn LMS is designed to provide your employees with comprehensive knowledge of your company's products. You can build online courses right on the platform, assign them to learners, and easily track progress.
Learn more about how you can leverage iSpring Learn for enhanced product training.
For info on the UX, take a look at the iSpring Learn reviews in our directory.
Take a look at the submitted iSpring Learn reviews.
Highlights
- Great Authoring Capabilities
- In-Depth Reports
- Mobile Learning
Highlights
- Great Authoring Capabilities
You can build simple courses right in the LMS or make advanced courses, interactive product catalogs, and quizzes with the integrated authoring toolkit.
- In-Depth Reports
You can monitor training from every angle with real-time, scheduled, and custom reports. The LMS lets you track learners' progress, exam results, training histories, and more.
- Mobile Learning
With the iSpring Learn mobile app, your employees can jump into studying your products anytime, anywhere, in just a few taps, and even take courses when offline.
Plans And Pricing
iSpring Learn comes with two types of subscriptions:
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- Business (2.29 USD per user/month)
- Enterprise (3.14 USD per user/month)
Thankfully, a free 30-day trial is available. iSpring Learn has all the tools you need to provide consistent knowledge training on an ongoing basis.
A full-service online training provider, Learning Pool helps 1100 organizations and 5.1 million learners worldwide deliver exceptional performance with pioneering online learning platforms, creative content, and powerful analytics.
Discover why more than 560 brands across the globe trust Learning Pool's LMS.
Read Stream LXP reviews.
Highlights
- Streamline Reporting
- Dynamic Audiences
- Responsive Interface
Highlights
- Streamline Reporting
Personalized dashboards and custom reports for completion tracking, digital certifications, badges, and leaderboards.
- Dynamic Audiences
Organizational and positional hierarchies mean you can assign learning to specific groups.
- Responsive Interface
Access your LMS on multiple devices through an intuitive interface.
Plans And Pricing
Their tailored learning plans and programs cover everything from initial onboarding to leadership training. Increase engagement and performance with 360º feedback. It's all tied together with powerful reporting, helping you achieve your organizational goals.
Absorb LMS is laser-focused on delivering an engaging learner experience. Best of all, it's set to offer you efficient administration. It helps global companies develop and deploy custom product training for learners inside and outside their organizations.
Engage your employees, customers, members, and partners with a great product training LMS, remotely and in person, unlocking potential for all.
Explore Absorb LMS reviews in our directory.
Highlights
- Learner Experience
- Custom Content
- Smart Administration
Highlights
- Learner Experience
Absorb makes product training engaging for internal and external learners. From interactive learning incentives to automated course delivery, it personalizes their experiences.
- Custom Content
Create product training specific to your organization and publish courses into the LMS with Absorb Create. Start from scratch or turn PowerPoint Presentations into editable courses.
- Smart Administration
As an LMS administrator, you have all the power in your hands. Automate your way to maximum efficiency by getting Absorb LMS to run on your rules and on your schedule. Bend and shape this learning platform to meet your needs.
Plans And Pricing
Absorb have a tailored approach to their pricing and help you choose the pricing model that best fits your needs. Pricing models are based on the number of learners, internal, external, or combination learner types, course authoring, and other key LMS factors.
The Brainier LMS helps you go beyond training. It has gained several awards for helping businesses make learning a differentiator. You can do the same for the future of your organization.
Do you want an enterprise Learning and Development solution designed to educate, engage, and empower?
Highlights
- Tell Your Brand's Story
- Go Beyond Product Training
- Learning Built For Every Screen
Highlights
- Tell Your Brand's Story
Your organization can use Branier to foster a deeper connection with its customers. Offer advanced training on your product and forget about manuals and Instructor-Led Training. Leverage its eCommerce model, get customers and learners to pay for courses, and easily access training.
- Go Beyond Product Training
This LMS allows you to aid employees with continuous learning. Be it formal or informal, training delivery is exceptional. The desire to improve and grow is not enough. From onboarding programs to leadership training to skills refinement, you can help learners become the best version of themselves.
- Learning Built For Every Screen
Deliver powerful eLearning across a multitude of devices with Brainier. Your learners can train via desktop, laptop, or tablet. There's even a native mobile app! Provide your team access to learning content from anywhere—advanced features included on the go.
Plans And Pricing
The Brainier learning solution has won several awards for its technology and customer support. If you're looking for a tool that offers value for money, it's great. You can get a custom pricing plan; all you have to do is discuss your needs with their team.
Learners think with KREDO and are driven by curiosity. As a result, learning is experiential, immersive, and responsive. This LMS is powered by features like remediations, memory boosters, creative course creation, hybrid learning, feedback, and analytics.
The best way to learn about KREDO is by working and living its simplicity; book a demo today!
Make sure to read KREDO reviews in our directory.
Highlights
- Build Interactive Creative Courses
- Custom Analytics And Reporting
- Flawless Integrations
Highlights
- Build Interactive Creative Courses
Blend learning strategies with amazing visuals to develop product training courses that pull learners and use diverse learning assets to build a training academy.
- Custom Analytics And Reporting
Work with simple and intricate data points to assess, evaluate, and even execute follow-up actions. All the above are integral to learners' performance, driving KPIs and enterprise vision.
- Flawless Integrations
Seamlessly integrate with Information Management Systems, BI systems, content libraries, chat engines like Go1, O'Reilly, Udemy, Zoom, MS Teams, and more.
Plans And Pricing
Commercials for KREDO are tailored to comply with different geographies, governance norms, learning landscapes, and the strategic vision that the business outlines. This is inclusive of a competitive and flexible model that considers the user base and the user profile.
CYPHER Learning empowers employees to stay apprised of the latest features and capabilities of products so they can effectively communicate with customers. Employees benefit from engaging and personalized learning experiences. Individual, group, and site-wide gamification keeps everyone engaged.
Ready to deliver personalized product training anywhere, anytime?
Try MATRIX LMS for employee training.
Explore MATRIX LMS reviews by real users.
Highlights
- Easily Customizable Platform
- Variety Of Training Options
- Train People Across The Globe
Highlights
- Easily Customizable Platform
MATRIX LMS is highly customizable, so companies can design specific courses or learning tracks depending on where they are with product training, implementation, and new capabilities.
- Variety Of Training Options
Managers can create and deliver instructor-led, blended, self-paced, and micro-learning courses with engaging gamification features, which employees can access at their own time and pace.
- Train People Across The Globe
The Universal Translator (auto-translates 50 languages in real time) enables employees to easily communicate through chats and forums, making remote product training connected across the globe.
Plans And Pricing
The platform helps upskill workers with online product training delivered flexibly and conveniently. It manages to do so with personalized/competency-based learning and scalable automated gamification. Pricing is customized for customers, including subscriptions, third party content, and services.
Top List Ranking: eLearning Industry's LMS Selection Criteria
Globally recognized LMS experts, including C. Pappas and our editorial team, did a thorough review of each vendor's eligibility and relevant published content (articles, eBooks, webinars). Our committee ranked the best LMS software for product knowledge training based on the following 9 criteria:
- Customer support
- Customer experience
- Software features
- Software innovation
- Customer reviews
- Economic growth potential
- Company's customer retention
- Employee turnover
- Company's social responsibility
After checking the list rankings of this top list, please focus on our insights and tips. You'll find all you need to make your product training LMS selection so much easier.
Why This Type Of Training Is Essential And How To Leverage It For Business Growth
By focusing on product knowledge training, managers ensure that sales professionals can communicate effectively with clients and prospects. Consequently, your sales teams can be more enthusiastic and manage to build trust and confidence in customer relationships. As a result, you empower your employees to answer questions on the spot and overcome common customer objections.
When you implement a product training program, your main focus is on educating your sales force on the benefits and features of what you sell.
Such a program will help your teams better understand your product (or service or solution). For example, they'll be able to point out (when asked) what problems it's intended to solve. In addition, by understanding how it actually works, they'll have in-depth knowledge. Hence, that is going to give them more confidence to become true ambassadors for your business.
Your product training program can include anything from costs and various configurations to how you handle matters internally to ensure the client gets what they bought. Finally, your training can shed light on everything else you might need to talk about the product or service. The majority of product training is delivered in a classroom environment. Meaning, the facilitator is doing most of the talking and answering questions along the way. However, with the assistance of digital learning solutions, like the LMS tools on this list, you get more opportunities to deliver training in engaging ways to keep your teams excited!
Benefits Of Product Training
Product knowledge is essential for any business. Why? Because it is vital to help your employees fully understand your services. Hence, they'll be able to communicate effectively with customers. However, product knowledge is critical for your customers as well! After all, they need to get the most out of their investment.
By developing a product training program, you'll manage to:
- Improves sales
- Create a better customer experience
- Better support your customers
- Increase product adoption and retention
- Boost customer and employee confidence
- Save customer support cost and time
Furthermore, you can offer several types of training for product knowledge since it falls under a big umbrella. For instance, when you land a new customer, most likely, they will need your assistance to figure it all out. Trainers can use a great variety of tools to provide practice opportunities.
For example, you can use simulations, role-plays, game mechanics, and other techniques for learners to apply their product knowledge in real-life situations. You may also leverage microlearning to create bite-sized pieces of content. The above can work both for your employees and your customers.
Microlearning will undoubtedly help your learners process and retain information easily. Thus, short, bite-sized videos can demonstrate products or services quickly and effectively, providing a concrete visual memory that learners can use later on. You may also want to combine it with gamification features to spruce things up a bit!
I can indeed promise you that product training:
- Transforms employees from support agents and sellers to client partners
- Increases trust and enhances your authority by improving customer experience
Make sure you provide ongoing product knowledge training. The best solution would be to integrate training into your organizational culture so that employees seek training when they need it.
Next Steps: LMS Comparison And Evaluation For Product Training
Surely you're now ready to get your employees up-to-speed on your product. After all, product knowledge training is the doorway to drive business goals and increase sales rates.
Information technology aids salespeople and customer support employees in creating and maintaining relationships with customers. The more knowledgeable they are, the better. If you're looking to amplify support and satisfy customers, you can't go wrong with this one! Make sure to have clear objectives. And, don't forget to identify customer needs to create a training program that answers all their questions.
Are you looking for product knowledge training ideas? There are plenty! You can create product training for sales reps, customer service, new hires, customers, and partners, even your marketing department can leverage such a program. It all depends on what you want to achieve.
Here's what you need to consider when choosing your product knowledge training LMS:
- Explore all its features and capabilities
- Read online reviews to learn about the UX
- Think about scalability and if it affects your budget
- Visit their website to see case studies and award wins
- Start an LMS free trial to test and decide if it's a good fit
Let's sum things up, shall we? By choosing the right LMS, you will be able to:
- Create a consistent training program
- Have scalable product knowledge training
- Automate time-consuming workflows
- Leverage mobile-responsive learning
- Create engaging training sessions
- Measure training impact
So, make sure to choose a platform that is simple to use for both admins and employees. Finally, your choice should allow you to train your teams with different types of training. Be it virtual classrooms and videos or simulations and competency-based learning, you need to have options. Remember, deep product knowledge translates into rock-solid confidence.
You can now visit our directory to compare the best LMS tools!