Performance Management

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Implementing the Five Moments of Need Model

Implementing the Five Moments of Need Model

I have been following the work of Bob Mosher & Conrad Gottfredson (better known as Bob&Con) for several years now. They made a significant contribution to workplace learning studies by introducing the "Five Moments of Need" model (Mosher & Gottfredson, 2011). The model captures both formal and informal learning tracks and needs. In recent years I researched and implemented real- time learning strategies in corporate settings, using performance support platforms.