Performance Support

November 20, 2017

The 3-Step Agile Performance Management Process You Need

An agile performance management process relies on setting achievable and flexible goals for employees; frequent feedback, and coaching by supervisors.

by Dan Westmoreland

October 30, 2017

Microlearning In SharePoint Is The Perfect Performance Support Tool

Learn how to increase the effectiveness of training, and breathe new life into training programs using SharePoint for microlearning.

by Amber Johnson

October 30, 2017

Like The Oompa Loompa Do? Mobile Job Aids For Performance Support

Mobile job aids provide simplified information, and illustrated instructions of steps or procedures needed to perform tasks, all at a learner’s fingertips. They can also be used for coaching and mentoring! In this article, I'll highlight some of the key uses for mobile job aids.

by Katharine Hixson, PhD

October 14, 2017

The Importance Of A Framework In Designing Performance Support Tools

What is a Performance Support Tool, and how do we go about designing one? Is there a framework that can help in identifying and designing the right Performance Support Tool for a given situation? In this article, we will try to answer these questions.

by Ruchi Tandon

October 7, 2017

5 Performance Support Tips To Enhance Sales Online Training

Does your sales team need to brush up on their skills in order to widen your profit margin? Are you looking for targeted tools that offer just-in-time performance support after sales online training? In this article, I'll share 5 performance support tips that can help you improve your sales online training.

by Nipun Sharma

August 15, 2017

Using Mobility For ‘Live’ Performance Support

Some tasks are better taught and performed with ‘live’ performance support. Read on to see an analysis of three such types of tasks as well as a case study presenting a possible solution and considerations for its successful implementation.

by Amit Garg

August 4, 2017

Why You Need To Leverage Mobile For Performance Support

Performance support is actually not meant to be lifelong learning; it is simply just-in-time information accessed at a point of time, situation, and location.

by Amit Garg

May 22, 2017

How Are Performance Support Tools Different From Training? 3 PST Examples Featuring Microlearning

Formal trainings are often not enough to obtain the required gains in employee performance. This article outlines the difference between training and Performance Support Tools or PSTs and why you should use them. It also features 3 examples that show you how PSTs can impact employee performance.

by Asha Pandey

March 15, 2017

Performance Support Tools - Tips And Strategies To Boost Employee Performance

Formal trainings are often not enough to obtain the required gains in workforce performance. This article provides tips and strategies on how you can use Performance Support Tools to supplement formal training and boost employee performance.

by Asha Pandey

January 17, 2017

Why You Should Adopt Learning Portals For Employee Engagement

Learning portals are a great fit for formal training, performance support, and social learning. Their adoption to increase the effectiveness of training is finally gaining momentum. This article outlines how you can use them to step up your employee engagement.

by Asha Pandey

December 5, 2016

What Is Performance Support And Why Should You Use Performance Support Tools?

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning.

by Asha Pandey

September 26, 2016

The Ultimate Performance-Based eLearning Guide For Instructional Designers

There are times when nothing short of real world experience and hands-on training will do. Performance-based eLearning centers on practical knowledge that individuals can use to achieve learning goals and improve productivity. In this article, I’ll share tips, techniques, and eLearning assessment methods to help you create a performance-based eLearning strategy.

by Christopher Pappas