Performance Support

May 11, 2018 | Sponsored

The Perfect Duo: Mobile Learning And Performance Support

In the present scenario of the ubiquitous mobile device, organizations are turning to mobile learning for training their employees. The advantage of mobile learning is that it provides learning to employees when they need it, which they can access anytime and anywhere. It is an ideal vehicle to deliver microlearning modules and, more significantly, it can provide reinforcement at the point of need. This is why mobile learning is ideal for providing performance support.

by Ayesha Habeeb Omer, Ph.D

April 20, 2018

10 Types Of Performance Support Tools From Quick Reference Guides To Mobile Apps

Learning programs are most effective when they extend beyond a single training event. We rely on grab-and-go information now more than ever. By including performance support in our training programs, we can improve job performance with quick and accessible resources at the moment of need.

by Claire Narum

April 18, 2018 | Sponsored

Intelligent Performance Support: A New Learning Paradigm

Always remember the people you’re supporting: the employees, the learners. Your performance support needs to be learner-centered or learners won’t want to use it. Also, today’s learners expect more. If information is accessible at the tap of a key wherever they are, they’ll expect similar connectivity in the workplace. This is where an enhanced version of performance support that properly harnesses and adapts to the opportunities offered by mobile, digital, intelligent technology can really come into its own.

by Emma Whiteside

April 17, 2018 | Sponsored

Training With Chatbots: The Rebirth Of Performance Support

Artificial Intelligence isn’t locked away in ivory towers; it’s available in programs that we can use in our working lives today.

by Emma Whiteside

April 9, 2018 | Sponsored

AI-Based Performance Support: A Way Forward

Learners increasingly expect training to reflect the way they access and interact with sources of knowledge outside the workplace. And organizations are now beginning to respond.

by Emma Whiteside

March 19, 2018

eBook Release - Smart Thinking: How Artificial Intelligence Will Transform The Way We Learn

Imagine a world of work where you get the information you need right when you need it. Imagine support that allows you not to just get on with the job, but to do it even better. Imagine learning while you’re working, not stuck in the classroom. The distant future? A pipe dream? Not at all. In this eBook, you’ll discover why with Artificial Intelligence (AI) enhanced Performance Support, that world is here, right now.

by Christopher Pappas

March 6, 2018

eBook Release: Performance Support Tools - 12 Examples On How Job Aids Can Support Your Corporate Training

The eBook, Performance Support Tools - 12 Examples On How Job Aids Can Support Your Corporate Training, is designed to provide practical insights into PSTs in your organization.

by Asha Pandey

February 16, 2018

How Asos Had Their Employees Want More Online Learning

ASOS recently launched a different approach to supporting people managers at performance review time. Rather than running ‘courses’, they provided digital ‘resources’ that provided support and answers to managers’ questions at the point of need—and it was hugely successful!

by David James

February 1, 2018

5 Tips To Create An Awesome Learning Culture

Training is an essential component to upskill employees and aid their development. It is up to Learning and Development to create a learning culture that encourages employee feedback on what they want to learn, incentivizes learners, and does not make the workforce eschew training.

by Amit Gautam

January 19, 2018

Performance Support And A Resource-Based Approach

With a plethora of resources available to your learners—some you’ve created and some you haven’t—being able to curate them is a skill you’ll need.

by Steve Lowenthal

January 8, 2018

5 Questions Answered That Prove You Should Invest In Learning And Performance Ecosystems

We are in a phase of rapid “learning transformation”. Higher focus on performance gain is paving the way for organizations to evaluate strategies beyond formal training. In this article, I provide answers to top 5 questions on why you should invest in a learning and performance ecosystem.

by Asha Pandey

December 25, 2017

4 Killer Examples Of Learning Portals For Corporate Training

Usage of learning portals for corporate training initiatives is gaining momentum. In this article, I share 4 examples of how you can use them for both formal and informal learning to increase employee engagement.

by Asha Pandey