9 Crucial Talents And Tools That Every Leadership Training Company Must Possess

Tools A Leadership Training Company Should Have
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Summary: Which qualifications should you look for in your next leadership training content provider? In this article, I highlight 9 top talents that every manager training company must have.

Skills And Tools Your Managers Need

Every leadership training company has their strong suits. Some specialize in cutting-edge VR development while others have blended learning down pat. Thus, choosing the right provider depends on personal preference and online training objectives. That said, every content provider should have a well-stocked toolbox as well as talents that help you achieve L&D success on your own terms without compromising or bending your budget. So, what are these special ingredients? And how do they help you identify, train, and support emerging leaders? It’s time to reveal the 9 crucial talents and tools every leadership training company must possess.

eBook Release: The Ultimate Leadership Training Programs Guide: How To Identify And Train Emerging Leaders
eBook Release
The Ultimate Leadership Training Programs Guide: How To Identify And Train Emerging Leaders
Launch a successful leadership training strategy for your top performers today.

Talents And Tools That Every Leadership Training Company Must Possess

1. Responsive Authoring Tools

Modern training should be accessible anytime, anywhere. Responsive authoring tools make that happen. The platform automatically displays the best version of the course. This is based on the user’s resolution and screen size. As such, every new or emerging leader gets a top-notch online training experience. Many vendors also use rapid eLearning authoring tools that have built-in assets and a user-friendly interface. In other words, they can create content faster without compromising quality.

2. Employee Development LMS

If they’re hosting the content for you, the leadership training company must have a feature-rich LMS. Ideally, it should support remote collaboration and interactivity. Gamification, video conferencing, and advanced reporting are other key selling points. In fact, many vendors list their tech tools of choice on their site. However, you can also ask about their software just to make sure it’s compatible with yours and that they’re using the latest and greatest platforms.

3. PM Platform

Some LMS platforms have project management tools. If not, you may want to add this to your outsourcing must-haves. PM software makes it easier for you to provide feedback and preview content. The marketing leadership training company simply uploads resources to the platform, even if these resources are works-in-progress. Then you can make revision suggestions. Yet another perk is centralizing communications. Everyone chats using the same tool. So, everyone is on the same page throughout the project.

4. Strong Communication Skills

The PM platform won’t help matters much if the vendor doesn’t communicate. They must have strong interpersonal skills, in general. For example, they may send a progress report every week. Above all, they should welcome your feedback, even if they don’t necessarily agree with it. The key to outsourcing success is the collaboration between your team and theirs. Everyone should be able to voice their opinions and make recommendations.

5. Industry Experience

Many aspects of leadership training are similar, regardless of your field. For instance, Every manager training program should focus on team-building skills. But there are some challenges and topics that are unique to your sector. As a result, you need an outsourcing partner with industry experience. If not, they should at least have consultants or SMEs they can bring in. For example, they hire a sales leadership expert to supplement their knowledge.

6. Technical Know-How

Leadership development training companies need to know how to use modern tech. They also need to keep up with trends and new techniques. Even though there’s no such thing as future-proof, you can extend shelf life. However, the outsourcing partner needs to set you up for long-term success. For example, they may provide online training tutorials and demos to lower the learning curve. There’s also ongoing support to help you master the software essentials. First and foremost, they must use software that’s intuitive and feature-rich.

7. Creativity

There are many reasons why creativity is crucial. Firstly, your leadership training company must be able to reuse assets. Namely, online training materials you already have in the eLearning library. This helps reduce costs and development time. Secondly, creativity is at the heart of emotional connection. Vendors need to create content that resonates with emerging leaders so that they can assign meaning and immerse themselves in the experience.

8. Problem-Solving Skills

Lateral thinking and innovation are what separates top-notch content providers from the rest. They know how to solve problems and think outside the box, whether it’s to stretch your budget or enhance personalization. In fact, they welcome the challenge because these obstacles push them out of their comfort zone and build practical experience, which they can apply to future projects. In other words, a problem is just a learning opportunity in disguise. That said, you should still include risks in your RFP. They need to know what they’re getting into.

9. Clear Client Contracts

This might seem a bit out of place. However, it’s one of the most important considerations. Good partnerships start with good contracts. Ones that map out all the fine details, such as communication guidelines and payment terms. Therefore, you need a leadership development program provider with a solid contract in place. Ideally, no fine print or hidden fees are involved. You should also set up a meeting with the vendor to clarify anything that’s vague. Or even ask your attorney to review the terms and conditions as contracts help avoid future conflicts and billing issues.


Think of this list as a springboard. You may need to add talents or tools to achieve your online training objectives. For example, video conferencing tools are a must because you host live leadership events. And the vendor needs to help you enrich your current VILT program. In short, your online training expectations and gaps factor in the outsourcing equation. So, how do you qualify vendors to see if they have what it takes? Start with directories and reviews. Then submit RFPs to your top choices. You can also hire them for a test project to see their talents in action.

Do you know all the outsourcing steps involved? Are you looking for tips to draft the perfect RFP? Look no further because our eBook has it all. The Ultimate Leadership Training Programs Guide: How To Identify And Train Emerging Leaders is packed with insider secrets.