Overview: Based on exclusive survey data from more than 500 participants across both sides of the L&D market, this report examines the AI expectation gap in learning technology. What do L&D buyers really want? Are vendors, and your competitors, building AI capabilities based on demand?
Summarise this page with your favorite AI assistant

The AI Expectation Gap In Learning Tech: Buyers Versus Vendors

AI is transforming the learning technology market, yet not everyone is moving at the same speed. That's the central finding of eLearning Industry's newest exclusive benchmark report, a comprehensive study built on survey data from more than 500 participants spanning both sides of the learning technology market: L&D buyers and the vendors who serve them.

Cover of The AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building
Cover of The AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building
Ebook

The AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building

Unlock exclusive findings, industry benchmarks, and insights from L&D buyers, learning technology vendors, and your competitors in eLearning Industry's new report.

What You'll Find In This Data-Rich Guide

eLearning Industry's exclusive report identifies the "AI expectation gap," a widening divergence between how quickly learning technology vendors are building AI into their platforms and how quickly L&D buyers are actually prioritizing it in their purchasing decisions. Vendors are investing heavily in AI next-gen features, betting on where the market is headed. Buyers, meanwhile, are asking a more grounded question: Does this actually improve learning outcomes and business impact?

This report is both actionable and diagnostic; it offers concrete strategies for both learning vendors and L&D buyers to close the AI expectation gap. For anyone building, buying, or advising on learning technology, this is a rare, data-backed look at where the market truly stands and where it's headed next.

Here's everything in this invaluable guide:

  • Part I: The Learning Solutions Landscape.
    Platform selection, satisfaction, platform types, and adoption trends.
  • Part II: AI Importance And Integration.
    Features, adoption gaps, investment priorities, and feature divergence.
  • Part III: Learning About AI.
    Education channels, L&D buyer requests, training formats, content and pricing.
  • Part IV: Skills For The AI Era.
    Workforce readiness, critical skills, and human-centered learning.
  • Part V: L&D Buyer Personas & Decision-Making Dynamics.
    Target audiences and buying committee dynamics.
  • Part VI: Measuring The Business Impact Of AI.
    AI success metrics and outcome measurement.
  • The AI Expectation Gap.
    Strategies for learning vendors and L&D buyers.

Get Your Free Copy

Download The AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building, eLearning Industry's exclusive industry benchmark report. Learn everything other L&D pros are doing, and get a peek into your competitors' next moves.

About the author

Ask me anything
Change your privacy settings to see the content.
In order write or read comments you need to have functional cookies enabled.
You can adjust your cookie preferences here.
Share