Absorb Reviews
Learning Management Systems (LMS)Absorb is an agentic AI-powered learning platform that trains employees, partners, and customers. AI agents automate admin, personalize learning, and coach learners in real time, backed by native authoring, integrations, and reporting and analytics.
Pricing
Contact us for pricing
Who Uses This Software?
Absorb is built for mid-sized to enterprise organizations looking to train employees, customers, and partners, or sell courses through eCommerce. It is trusted across software, healthcare, manufacturing, professional services, and more for corporate learning.
Absorb Reviews 2026: Pros & Cons, Ratings & more – Page 8
Is Absorb the right solution for you? Read verified Absorb reviews from people in industries like yours to make a confident choice.
Pros
- Ease of Use & Navigation Multiple reviewers explicitly note that Absorb LMS is easy to use for both administrators and learners, with a clear and intuitive interface that minimizes the need for extensive training.
- Customer Support & Service Users frequently praise the responsiveness and quality of support, including Client Success Managers and online support resources that help resolve issues quickly.
- Feature Set & Functionality Reviews highlight useful features such as automated enrollments, integrated content creation tools (e.g., Absorb Create), and customization options that support diverse learning workflows.
- Performance & Reliability Many users report that the platform is stable, reliable, and supports smooth everyday use for training and learning delivery
- Implementation & Onboarding Several reviewers mention that setting up the system is straightforward, with good help during implementation and relatively quick time to launch.
Cons
- Limited Features / Missing Tools Some users feel that certain features are missing or could be improved, such as extended options for enrollment workflows or more robust course planning functions.
- Reporting & Analytics Issues A segment of reviewers want more powerful or flexible reporting—some noted limitations in exporting detailed data and generating complex report structures.
- Customization Limitations Although customization is generally good, a few users said that deeper customization (especially custom coding or advanced design control) is lacking compared with more technical platforms.
- Complexity & Learning Curve (Advanced Use) Some reviews suggest that the broader feature set and configuration options can feel overwhelming at first before users become fully confident.
- Integration or Functional Quirks A minority of reviewers note specific functional limitations (e.g., hierarchical management issues, session enrollment steps, or integration gaps) that cause occasional friction in workflow execution.
Performance Overview
Overall Rating
96%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Adequate LMS system that supports ILC + E-learning
Nov 21, 2024
What do you like best?
The support model is top tier. Our designated implementation managers have been incredibly helpful and are very responsive. I'm impressed with the 24/7 support, they respond quickly as well. Our integration and implementation went smoothly and the transition to using the software was quick. I also love the UI, it's intuitive both for learners and admins. Our team utilizes the enrollment rules and course curriculums heavily and they save us a lot of time compared to our previous system.
What do you dislike?
Some ILC functionalities could use some work, such as marking absences, creating recurring sessions on different dates, etc. I also wish it was more intuitive to bulk enroll or unenroll users from a specific course. There are also some limitations with custom admin access, we'd like to narrow access for SME's to see only their dept., but this system gives all the data to a custom admin which isn't ideal.
Absorb is a great tool to centralize learning content for our organization!
Nov 15, 2024
What do you like best?
I enjoy the Absorb Create module that allows us to create custom content for our community. Our software is complex and Absorb allows us to create educational content to break down concepts for our learners.
What do you dislike?
Absorb has quite a few settings that take some getting used to, but overall, it is still a great system.
I think the support is great and it seems to be user friendly
Nov 12, 2024
What do you like best?
Support is really good. They respond in a knowledgeable and timely manner and are always very friendly
What do you dislike?
I havent found anything that I dislike so far. I need to use it more to answer the question for accuracy
It has been useful in what my organization needs it for and the functions are manageable.
Nov 11, 2024
What do you like best?
I appreciate the function that allows me to create multiple sessions for a course that is led by an instructor and when enrolling a user I can select multiple sessions. It makes my work much more efficient.
What do you dislike?
I don’t like that when needing to select multiple departments/locations in a filter I have to select one at a time, for creating reports this can be tedious.
Absorb LMS has every feature I needed to support employees at my organization.
Nov 8, 2024
What do you like best?
What I like most is the ease of use. It is very quick to learn and provides so many functions that make my day-to-day much easier. I also love the technical support. If I do have a question, they are quick to answer.
What do you dislike?
The one thing that comes to mind is the fact that when I am bulk enrolling individuals, there is no drop box for it. I wish there was a way that I could copy a large number of usernames, paste it into Absorb, and it would enroll them in a certain training.
It is pretty decent, but it could definitely be better.
Oct 24, 2024
What do you like best?
It is fairly easy to use. One thing that I like is that we can set up a variety of different admin permissions to users throughout the organization so that teams can manage what they need to do in the LMS themselves. This eases the burden of LMS management on our Learning and Development team and allows to focus on more impactful work.
What do you dislike?
We had a very poor representative assigned to us for about six months. We have also run into a ton of limitations in terms of functionality and are always directed to do the work ourselves of submitting missing features to an ideas page. Submitted ideas are rarely implemented by Absorb, and if they are, it tends to be years later.
Easy to use tool as a learner. As an administrator, the intuitive course set-up is good.
Oct 23, 2024
What do you like best?
Intuitive to use as a learner and ease of setting up courses as an administrator. Report functionality is helpful.
What do you dislike?
Could use more flexibility in setting up courses. Some of the add-ons are a bit expensive for a mid-sized company.
Absorb LMS is user friendly, fully customizable and overflowing with functionalities.
Oct 18, 2024
What do you like best?
The platform is highly intuitive and user-friendly from the learner's perspective. For system admins, it offers a wide range of reporting capabilities, content management options, and customization features. I am very appreciative of the technical support provided during the implementation phase, as their assistance was invaluable in navigating the complexities of the admin functions. Having completed the implementation process, I now have a solid understanding of the LMS's full potential.
What do you dislike?
Cost was the primary challenge for our organization, particularly regarding the addition of content libraries. Due to budget constraints, we were unable to acquire a content library, requiring us to develop all training materials internally, which has proven to be a time-consuming process.
It's easy to use and combines everything we need into one user friendly system!
Oct 18, 2024
What do you like best?
My favourite thing about the LMS is how user-friendly the system is and how anyone, regardless of IT skills, will be able to use it. It's helped us combine the three previous systems we used into one easy to use platform. The help that we've received along with way has been brilliant. Very consistent and always there to answer any questions I had.
What do you dislike?
There's nothing I actively dislike about the system. Anything I've had trouble learning, there's always been someone there to help. Thanks Luke!
Aborb have a great product that is easy to use and provides a wealth of learning options
Oct 18, 2024
What do you like best?
Easy to use, lots of features, lots of ability to customise to our needs both branding and learning wise.
What do you dislike?
Some elements we'd like to have included, or that are included elsewhere aren't currently available but otherwise the platform is excellent
