iSpring Suite Reviews 2026: Pros & Cons, Ratings & more – Page 12

Is iSpring Suite the right solution for you? Read verified iSpring Suite reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Easy to use and meets the vast majority of my needs.

Jul 7, 2021

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the built-in narration editor and sync tool. The support team at Spring are always helpful and quick to responde.
What do you dislike? Despite me calling out the narration tool as a highlight, it would benefit from additional audio editing capability such as being able to record new audio into an existing clip.
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Scott E.

Industry : Food & Beverages | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Member of the deployment/customization team

iSpring Suite helps me deliver rockstar quality training quickly and with ease!

Jul 6, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love that it is integrated with PowerPoint so there is only one place that I have to go whether I am working on design or functionality. I love that I can deliver stellar products in a third of the time with a lot less effort. I love that I can share content with Subject Matter Experts without having to import or export. I love the customer service. They go above and beyond to answer questions and assist me quickly and in a professional manner.
What do you dislike? I'd like to be able to preserve ordered lists in question answers without manual intervention. This is something that I have experienced as an issue with other dev tools also, so I know that it there is probably a reason for this. The benefits far outweigh this little issue.
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Jill S.

Industry : Information Technology and Services | Company size : 11-50 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Easy to get to use and fast to learn good support.

Jun 5, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Quick learning and good support. Also the LMS was easy to use. Planning of projects are easy.
What do you dislike? Editing the courses and adding sound to a finished product. Also adding new material to finished product.
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Mark K.

Industry : Computer Software | Company size : 1-10 | Level : Owner | Focus : Administrative | Experience using the software : More than 1 year as Member of the deployment/customization team

Great solutions with an excellent support... what I was looking for!

May 24, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use, short an easy learning curve, build on top a well-known solution, fast and efficient support in all phases.
What do you dislike? There is nothing I can think of... keep the excellent work! Price is high for a small company... but aligned with the market in general.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Partner | Focus : Operations | Experience using the software : Less than 6 months as User

This software is robust, easy to use, and intuitive.

May 14, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The software is extremely versatile and quite logical in its layout. The customer service is outstanding!
What do you dislike? Like all good quality products, I have difficulty in coming up with an answer here!
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Robert E.

Industry : Education - Higher | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : More than 1 year as Administrator

Flexible and complete. The sky's the limit with iSpring!

May 10, 2021

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Being able to deliver training in the format that works best for each situation, whether that be static slides, videos, or interactive worksheets and quizzes.
What do you dislike? Inability to judge online storage capacity is unnerving; you are given a lot of space with iSpring Space, but I'm always left a bit worried about "when will my space run out?"
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Jennifer W.

Industry : Medical Devices | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Allowed us to enhanced the type and availability of the training we offer to employees.

Apr 21, 2021

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Customer support is always there when I need them! If I have a question about how to do something, I don't have to spend long periods of time reading through manuals. I simply ask their chat support for help, and they provide it immediately.
What do you dislike? Having to republish an entire course to our LMS for a minor change (typo, etc.). I also wish there was a way to save the slide format and background of quizzes so I do not have to do it again and again for each new PPT I create.
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Stephan L.

Industry : Transportation/Trucking/Railroad | Company size : 5,001-10,000 | Level : Senior | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team

iSpring Suite allows you to easily create your own narration and interactive e-learning materials.

Apr 20, 2021

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring Suite is the most user-friendly eLearning authoring tool I have ever used, and I have tried so many. The system is based on PowerPoint, and who doesn't know how to use PowerPoint? The documentation is outstanding compared with every other system I have used over the last 25 years. The support team are thorough and professional.
What do you dislike? There are two issues I have with the system - it only works with Windows and as a Mac user, I was disappointed that the system was not compatible with iOS. The other issue is that you cannot use a shared drive and auto-sync for content development.
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Beth M. — Director of Education and Online Learning

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : VP | Focus : Education | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Very easy to use once you get going. Good layout.

Apr 20, 2021

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring suite is very easy to use and the excellent support when needed especially on the live chat function.
What do you dislike? Sometimes the language makes things slightly complex to use I think where some words have been translated to English
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as Administrator

Tool of choice if it comes to enable none expert users to author WBTs

Apr 16, 2021

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Based on Powerpoint enables easily a lot of flexibility in visuals. Has many learning resources and super agile support.
What do you dislike? Nothing I heavily dislike. Some of the features are a bit inconsistently implemented in terms of settings and use.
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Jo S.

Industry : Consumer Goods | Company size : 10,000+ | Level : Manager | Focus : Information Technology | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team