iSpring Suite Reviews 2026: Pros & Cons, Ratings & more – Page 13

Is iSpring Suite the right solution for you? Read verified iSpring Suite reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Quick and elegant course authoring tool. Easy to learn. Published content looks good.

Apr 15, 2021

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Superb customer support! Quick response. Waited on chat till the problem was resolved. Provided clear explanations and screenshots.
What do you dislike? Nothing specific to mention. They could do with a text to speech function. And have a more modern stock of visual assets.
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Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 5,001-10,000 | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as User

Great product. HAs all the features to cerate and deliver eLearning content on any platform.

Apr 8, 2021

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration into PowerPoint and the ease of use of the LMS. The fact that there is an App that is freely available for all licensed users sets it apart from most similar products. The new feature of machine voice overs is awesome and I believe will add value to the eLearning experienced.
What do you dislike? I introduced iSpring into my company 6 years ago and have found iSpring to be very innovative when it comes to adding new features required by the market. I have not found anything to date that is vital to the creation or delivery of eLearning content that iSpring has not addressed.
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Vincent C. — --

Industry : Information Technology and Services | Company size : 11-50 | Level : Owner | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Easy and intuitive to use. The service and chat functions was ess

Apr 6, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform was intuitive for me to use as a beginner in the system. Our customer wanted product training for their sales people with video education, supplemental files and a quiz in the end - made in 5 different languages. The service and chat functions were essential for me to fulfull the goal. Catherine helped me out with a tutorial for building a framework that would match the requirements I had for the system, but couldn´t figure out how to set-up properly. Great support!
What do you dislike? I didn't as such meet any issues other than my own shortage of time for the assignment at hand. If I had had more time I would have gone through more of the tutorials.
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Reviewer verified by LinkedIn

Industry : Consumer Electronics | Company size : 51-200 | Level : Manager | Focus : Marketing | Experience using the software : Less than 6 months as User, Administrator, Member of the procurement team

All imaginable types of online courses can be implemented quickly and easily.

Mar 29, 2021

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Quick to understand, easy to use, large range of functions, very good support.
What do you dislike? Due to the extremely large number of possibilities, sometimes you have to search a long time for a certain feature.
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Reviewer verified by LinkedIn

Industry : Airlines/Aviation | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

It's a great tool to create interactive learning materials.

Mar 22, 2021

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The integration to PowerPoint. This is great because you can transform the existing materials into learning materials, add animations, interactions and make improvements very quickly. Also, since PowerPoint is a popular tool, iSpring usage is also easy. Just follow the same rules as in a classic Power Point and that's it.
What do you dislike? The fact that is desktop-based. I'd love to see something that is web-based and has the same functionalities. I mean, it's fine for now, but in the context in which you have 3 computers (one at the office, one at home and one for traveling), you would also need 3 licenses, which can be quite expensive. So you need to carry the same computer with you everywhere. Besides this, the rest is great.
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Reviewer verified by LinkedIn

Industry : Computer & Network Security | Company size : 1-10 | Level : Senior | Focus : Marketing | Experience using the software : More than 1 year as Administrator

Very useful for building on a pool of organisational knowledge of powerpoint

Mar 5, 2021

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Subject matter experts can create material in a familiar tool, powerpoint which ispring can then extend and make into easy to consume courseware.
What do you dislike? It is tied to the powerpoint "slide deck" metaphor, so lacking some responsiveness in its design. The ispring space functionality attempts to address this, but doesn't really go far enough, yet.
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Richard S.

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Very user friendly and easy to use for online learning environment.

Feb 28, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? How it is compatible with various LMS platforms. Also, when support is needed the staff is quick to respond.
What do you dislike? Nothing that I can think of other than my failure at times to grasp all the things the program can do.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as User

ISpring has been very useful for our company, and brings a modern style to our contents

Feb 15, 2021

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like to use the interactions, quizzes and the various models for slides and presentations, as well as the pictures.
What do you dislike? I believe the scenarios could be improved, for example with the possibility of changing the fonts of the texts and allowing to upload videos.
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Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 1-10 | Level : Senior | Focus : Consulting | Experience using the software : 6-12 months as User

iSpring Suite responded to my request quickly. Tx.

Feb 8, 2021

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We had a change of staff and needed to remove users who left the college so new users could be added
What do you dislike? To be more efficient, I would like to manage the users directly without having to place a support ticket.
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Debra S.

Industry : Higher Education | Company size : 1,001-5,000 | Level : Director | Focus : Information Technology | Experience using the software : More than 1 year as Administrator

iSpring is very easy to learn and utilize and is a must have if you are using an LMS platform.

Feb 8, 2021

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the ease of learning the software as well as the user friendliness of it. It also seemlessly publishes and converts for my online learning platform, which is a major plus. The support is unparalleled also. I recently had an issue that I thought was related to iSpring. The contact at iSpring was able to solve my issue despite it not even relating to iSpring.
What do you dislike? There is literally nothing to not like about iSpring. It is a great product, user friendly and offers flexible options to help learners engage more with your presentations.
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Jenna C.

Industry : Education - Higher | Company size : 1-10 | Level : Director | Focus : Education | Experience using the software : 6-12 months as Administrator