iSpring Suite Reviews 2026: Pros & Cons, Ratings & more – Page 15
Is iSpring Suite the right solution for you? Read verified iSpring Suite reviews from people in industries like yours to make a confident choice.
The suite is easy to use, useful and it has a good design. I was able to perform all taks I needed.
Overall Rating
88%
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Likelihood to Recommend
What do you like best?
It is easy to use. It is easy to install. It has many features. It has a good design. It is overall a good product.
What do you dislike?
I have not used it for long, but so far there is nothing have disliked. There is allways room for improvement.
Great product - greater customer support - make that greatest customer support!
Overall Rating
93%
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Usefulness
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Usability
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Likelihood to Recommend
What do you like best?
Easy to use, great customer support. Since it is based on PowerPoint, and the fact that I have used multiple software products over the past 50 years, I found it easy to get started.
What do you dislike?
Haven't come across that yet. Each time I think I've found something I don't like, I contact support and that problem disappears.
It is amazing. I am very impressed with the software and the support.
Overall Rating
92%
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Usefulness
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Likelihood to Recommend
What do you like best?
The PowerPoint in ISpring is just amazing -- I have used PowerPoint for years but never anything like this. There are so many characters, symbols, etc from which to choose. Probably the thing I like the most if the superb support that I have received since i have been using it. I had so so much to learn and they have been very supportive all the way. I could not have done as much as I have with the support here at ISpring.
What do you dislike?
What I like the least is that I find it a little complicated simply because I have never used software like this -- it has been a rather large learning curve for me, however, as I have indicated, the support staff is awesome. They are always so friendly and so knowledgeable -- they never make you feel inadequate or sorry that you contacted them. I had difficulty using the video add-in --- I thought that the process is complicated.
Astonishing results, learned to use it in no time.
Overall Rating
93%
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Likelihood to Recommend
What do you like best?
If someone knows his way around PowerPoint iSpring Suite is exceptionally easy to use with great results. I like the various interactions, especially the dialogue simulations. That trainings done with iSpring Suite are also available offline sealed our deal:-)
What do you dislike?
That you can't sync the projects with OneDrive and that the tool is not available online. Downloading and installing it, and then find a way to save the projects without accidentally syncing them is a pity. I now work with iSpring Space, but still it would be much easier to be able to integrate it into our IT working environment.
Nearly perfect Software. A very quick and strong tool.
Overall Rating
93%
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Usefulness
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Usability
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Likelihood to Recommend
What do you like best?
To Transfer courses from Powerpoint to a e-learning course is very easy and quick. A very strong tool to create e-learning.
What do you dislike?
Quiz information over email. In Germany we have some problems with the law to keep the data private and secret. Some tools to integrate videos in an booklet (transfering pdf to a booklet format) would be perfekt.
Disappointing support and arbitrary pricing with updates
Overall Rating
73%
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Usefulness
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Usability
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Likelihood to Recommend
What do you like best?
It isn’t as complex as Adobe Captivate, there’s a bit more flexibility with the question types when compared to Articulate 360. I suppose if you want to publish single learning objects it might be useful.
What do you dislike?
I purchased a lifetime license for Suite 9 in May 2020. I also paid a subscription to the Assets Library since it was pointless to use it without. This wasnt cheap mind you. Lo and behold I keep got a pop up in September saying there is an update Suite 10! But what do you know? they want 770US more because my lifetime license doesn’t allow me to update. So lifetime of a software that cant be updated? So why the scam? Not to mention support had been unusually quiet.
iSpring Suite
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Dec 2, 2020
We are sorry to hear that. We take our customers’ feedback very seriously and we welcome the opportunity to explain how our subscription model works. Please feel free to contact our customer service representatives. Please keep in mind that our subscriptions are renewable yearly and that your version 9 of iSpring Suite will definitely have full functionality for the entire duration of your subscription. We hope that you will decide to renew your iSpring Suite when the time comes!
I am still new to iSpring Suite, but have enjoyed it so far.
Overall Rating
83%
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Likelihood to Recommend
What do you like best?
I enjoy having access to the vartious templates. I am also particularly impressed with the technical support.
What do you dislike?
I am often logged out of iSpring, making it frustrating if I just want to open the application and start working.
iSpring Suite
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Sep 25, 2020
We are sorry this has been happening to you. Once you are logged in, you should stay logged in unless you signed into your account on another computer in iSpring Suite. If that is not the case, by all means get in touch with the support team at support at ispring dot com and we'll do our best to assist.
