Microlearning

Useful resources about Microlearning and its contribution to the eLearning process. Share our posts or submit your own article. See more.

October 28, 2017

6 Ways To Use Microlearning In Customer Service Online Training

Your customer service staff works on the front lines of your organization. They are the ones that keep customers happy and loyal by addressing their needs and helping them stay well-informed. As such, they need quick online training resources that they can access anywhere, even in the middle of a transaction. In this article, I'll highlight 6 ways that you can use microlearning in customer service online training.
by Nipun Sharma
August 16, 2017

6 Steps To Design Microlearning Activities That Facilitate Knowledge Retention In Online Training

eLearning professionals and eLearning companies worldwide are constantly looking for effective ways to make learning stick. It is well-proven by now that microlearning facilitates knowledge retention and that’s why modern eLearning courses are designed for short bursts of knowledge. In this article, I’ll present 6 steps to design microlearning activities that boost knowledge retention in your online training program.
by Erin Boettge