Online Training Strategy

April 3, 2021

7 Unconventional Ways To Evaluate Employee Performance In Your Customer Service Online Course

Are your front-end employees living up to company standards? Do they give every customer a 5-star experience? In this article, I explore 7 unconventional ways to evaluate employee performance in customer service online training.

by Christopher Pappas

March 18, 2021

Greater Than The Sum Of Its Parts: 8 Essential Elements Of A Synergistic eLearning Strategy

Are you looking at eLearning from the perspective of learner experience, or material development? Synergistic eLearning turns your learning approach from tactical to holistic.

by Christopher Pappas

March 13, 2021

8 Insider Secrets To Find, Evaluate, And Incorporate MOOCs In Online Training

How do you know which MOOC is a good fit for your online training strategy? In this article, I share 8 insider secrets to find, evaluate, and incorporate MOOCs into your online training program.

by Christopher Pappas

March 6, 2021 | Sponsored

Using Organizational Maturity To Drive Results

Discover how organizational maturity can help your organization achieve its goals.

by Jessica JABROUX

February 27, 2021

8 Integral Components To Include In Your Sales Online Training Program

You count on your sales team to hit those targets and give the customer a five-star experience. Can they count on you to give them all the online training resources they require? In this article, I share 8 integral components to include in your sales online training course.

by Christopher Pappas

February 26, 2021

Blending Both L&D Worlds: 7 Ways To Incorporate Instructor-Led Training Activities Into Your Online Training Strategy

Many of us approach life with an either/or mindset, but there’s lots of room for greys. Is it feasible to effectively combine online and offline training in the corporate world? This article features 7 ways to incorporate instructor-led training into your online training strategy.

by Christopher Pappas

February 6, 2021

5 Ways To Evaluate Employee Online Training Expectations

Getting your team to sign up for (or agree to) online training is a challenge. Would it be easier or even possible to know what their intentions were before they start the online training course? In this article, I explore 5 ways to evaluate employee training expectations.

by Christopher Pappas

January 24, 2021

7 Online Training Challenges Your Employees Have Grown Accustomed To And How To Overcome Them

There are some problems related to online training that are inevitable. Is it really possible to circumvent them in your online training course?

by Christopher Pappas

January 20, 2021

8 Crucial Online Training Resources To Include In Your Cross-Cultural Online Training Course

Diversity and acceptance are crucial for corporate success. How can you provide online training courses that respect every member of your team and teach them how to honor cultural differences?

by Christopher Pappas

January 1, 2021

8 Online Training Topics Employees Dread And Tips To Turn The Tides

Are employees thinking of every excuse in the book to skip the next L&D session? In this article, I’ll highlight 8 online training topics employees dread and tips to turn things around.

by Christopher Pappas

December 12, 2020

7 Tips To Improve Online Training With A Job Task Analysis

What skills and knowledge do your employees need to get the job done and stay productive in the workplace? This article features 7 tips to improve online training with a Job Task Analysis.

by Christopher Pappas

October 27, 2020 | Sponsored

The 8 Biggest Microlearning Mistakes L&D Managers Make And How To Avoid Them

For training to truly be effective, you must plan and implement your strategy in a way that best fits your learners needs and works well with the methods you are using. Learn how you can get the most out of your microlearning strategy by avoiding these 8 common mistakes.

by Anu Galhotra, CPLP