Performance Overview
Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Efficient way of working in an offshore context with different time zones.

Dec 13, 2018

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? We have appreciated working in an agile mode as well as the tools to collaborate and collect feedback (Articulate & Base Camp).
What do you dislike? Significant investment on our side to be sure that all our feedback has been implemented as expected.
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Dominique R.

Industry : Nonprofit Organization Management | Company size : 1,001-5,000 | Level : Manager | Focus : Information Technology | Experience with the company :

The experience with EI Design has been awesome to say the least.

Dec 4, 2018

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Responsiveness, Quality of Work, Assistance at every step, Addressing our request in timely manner
What do you dislike? Nothing to dislike they have been really helpful!! They were acccomodating , understanding and helpful throughout the project
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Syed Z.

Industry : Media Production | Company size : 11-50 | Level : Manager | Focus : Media and Communication | Experience with the company : Less than 6 months

The experience of working with EI Design has been amazing. Loved their quality of work.

Dec 4, 2018

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The best thing about working with EI Design was the quick and swift response in terms of our requirements from them. The team was very cooperative, accommodative and also efficient in their work. The quality & turn around time of the work they did for us was far above our expectations. I would proudly recommend EI Design to others in the market and looking forward to have a long term association with them too.
What do you dislike? There is nothing to dislike about EI Design. The experience of working with them has been amazing and beyond expectations. I could not find a single reason to complain about, be it in their professionalism, their working style, timelines in terms of delivering the project an so on. We feel proud to be associated with them and would say that they are the best in the industry.
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Shah Fahim A.

Industry : Media Production | Company size : 11-50 | Level : Manager | Focus : Media and Communication | Experience with the company : Less than 6 months

My experiance with El Design has been easy and well organised

Dec 3, 2018

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Our Project contact Shahid has been brilliant and easy to work with to capture our vision and our brands.
What do you dislike? The future sales/project side has taken on a bit more during the development side while we are focusing on the delivery of the project which is our priority. It would be good to look at future agreements and sales once the project we are working on is complete.
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Ashley H.

Industry : Entertainment | Company size : 1,001-5,000 | Level : Manager | Focus : Product Management | Experience with the company :

Recently engaged to complete two pieces of digital learning

Nov 28, 2018

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They are highly responsive and keen to produce the best quality product as well as the best quality learning experience. Their expertise in ensuring good quality development happens as part of the process is much appreciated.
What do you dislike? I appreciate they have a need to continue their pipeline but it does feel like there are quite frequent conversations to promote future work agreements. I appreciate this is how business development happens but it could be toned back slightly.
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Mary H.

Industry : Leisure, Travel & Tourism | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience with the company : Less than 6 months

Very professional design and design suggestions for ensuring it was in line with our sector.

Nov 2, 2018

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? We wanted to find a 3rd party development company that kept up our standards. With EI we found a team dedicated to producing quality material in a timely manner. Definitely will be using EI for future projects.
What do you dislike? There was no issues with working with EI Design. Very professional design and design suggestions for ensuring it was in line with our business sector. All deadlines were met and the project management skills of the team exceed expectations. I did not have any stress about this project as the team made my job very easy.
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Trina M.

Industry : Hospital & Health Care | Company size : 10,000+ | Level : Manager | Focus : Education | Experience with the company :

It was great experience working with EI design. Looking forward to work with EI in future.

Sep 19, 2018

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Pinpoint requirement analysis Timely deliveries Quality of the product Work ethics
What do you dislike? Working with EI from past 6 months. Haven't experienced any negative aspect.
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TAZEEM K.

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Business Development | Experience with the company :

On time every time is EI Design's goal. Their creativity and innovation is superlative.

Sep 19, 2018

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They treat their customers like kings, always on top of their customer service game. Attention to details is at its 100%. On-time delivery each time.
What do you dislike? Nothing really worth mentioning. We've worked together for the last one year and there hasn't been a single instance where EI Design has disappointed us. They've always exceeded our expectations.
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Talat D.

Industry : Information Technology and Services | Company size : 11-50 | Level : Director | Focus : Program and Project Management | Experience with the company : More than 1 year

Good experience so far with EI Design. Looking forward to collaborate more.

Sep 5, 2018

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Project planning and delivery approach Documentation/Setting expectations Flexible to changes in requirements
What do you dislike? Communication is a bit too high. Not everything needs to be looked at, but it still takes sometime to read/respond. Can reduce the number of Status updates.
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Mahesh R.

Industry : Consumer Goods | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience with the company :

We worked with EI Design to develop an online course on financial inclusion.

Sep 4, 2018

Overall Rating 83%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? -professionalism, project management and communication across different team members -design skills, visuals -reliability, regular calls
What do you dislike? I would have appreciated them to be more creative, more pro-active in suggesting alternative ways of doing things. Without having had any previous experience in the development of e-learning, it was sometimes difficult for me to propose the right things.
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Barbara S.

Industry : International Trade and Development | Company size : 51-200 | Level : Consultant | Focus : Research | Experience with the company :