Performance Overview
Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Fruitful partnership that delivers on promises

Sep 20, 2017

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Vast experience and excellent command of all aspects of production from design to development to delivery
What do you dislike? Being keen on delivering high-quality products might affect timelines
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Hossam H. — Deputy Director - Talent, Learning & Development

Industry : Leisure, Travel & Tourism | Company size : 501-1,000 | Level : Director | Focus : Human Resources | Experience with the company : 6-12 months

Great Gamified Solution!!

Sep 20, 2017

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Out of the box solution and rich experience.
What do you dislike? None.
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Sanjay J. — Manager Training and Certification at Automation Anywhere

Industry : Computer Software | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience with the company : More than 1 year

Excellent service, very responsive and hardworking

Sep 19, 2017

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Dedicated account manager, short turnaround times, very proactive in terms of design and suggesting improvements and very flexible.
What do you dislike? There was nothing that I disliked
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Deborah J. — Global Capability Manager - Sales, Marketing and Retail

Industry : Oil & Energy | Company size : 10,000+ | Level : Manager | Focus : Marketing | Experience with the company : More than 1 year

Fantastic service and great value for money product

Sep 19, 2017

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They're so easy to do business with - responsive, agile, attention to detail, never let you down on deadlines or quality. Great business partner.
What do you dislike? Sometimes I have had to be pragmatic on how information is presented using their Mohive template, however, using this authoring tool was our business decision and they have other tools they can use - so this is more our limitation than theirs.
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Joanne M. — Global Marketing Capability Manager at Castrol

Industry : Oil & Energy | Company size : 5,001-10,000 | Level : Manager | Focus : Human Resources | Experience with the company : More than 1 year

Excellent service delivery, innovative approach, great end result

Sep 19, 2017

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Responsiveness of the team and a driven project manager. Great value for money overall
What do you dislike? -
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Heimo G. — Regional Security Manager, MEA | Certified Expert in Corporate Security & Business Continuity | Trusted Security Advisor

Industry : Professional Training & Coaching | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience with the company : More than 1 year

smart, dedicated and creative team

Sep 19, 2017

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The team and talent. Their work quality is good - illustrations, navigation, ideas on games etc. Open to feedback - everything that I had expressed my concern over has been acted on. Customer Focus - we are a small team, new to L&D - our requirements keep changing even beyond the SOW signing - they have always taken into consideration our viewpoint
What do you dislike? They seem to be working well in a planned way. During times when my requirements have changed, the team has taken 2-3 days to come back to me with a revised schedule. I would have preferred if they quickly turn around and tell me what is possible and when and what is not.
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saloni b. — Manager - HR at Myntra Designs Pvt. Ltd.

Industry : Retail | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience with the company : More than 1 year

Very Responsive, with an eye for detail and extremely flexible!

Aug 29, 2017

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Their ability to understand requirements, provide key inputs in learning and also their ability to ensure that the customer is satisfied completely. They've consistently gone the extra mile to deliver quality learning products, while also ensuring a learning is clearly and concisely represented.
What do you dislike? Don't have too much to say in this department.... Their ability to get to the most granular level sometimes leaves users a bit lost, but they've always compensated by simplifying things by giving visual samples, etc... to ensure that users fully understand what they are saying.
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John V. — Global Marketing Manager at Accel Frontline Limited - A CAC holdings group company

Industry : Computer Software | Company size : 11-50 | Level : Director | Focus : Information Technology | Experience with the company : 6-12 months

EI Design has exhibited a great degree of knowledge and professionalism.

Aug 25, 2017

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Timely response to inquiries and keeping projects on track. Great final products.
What do you dislike? Phone conferences are difficult to understand the English. The top level communicates extremely well. However when conference calls with Webex the Leaders were very difficult to understand which is made worse by the echo in the room. It was not a big issue for us but when we included our clients in the conversation it was a bit uncomfortable for them to keep asking for a repeat of sentences. I suggest having a really clear English speaker there to translate when needed.
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Mark M. — Owner, Proper Authorities

Industry : Hospital & Health Care | Company size : 10,000+ | Level : Consultant | Focus : Consulting | Experience with the company : More than 1 year

You get the desired output swiftly with minimal inputs.

Aug 16, 2017

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Their understanding level.
What do you dislike? -
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Shekhar Y. — Executive Assistant to MD | Program Management | Customer Experience | Strategy & Operations

Industry : Dairy | Company size : 501-1,000 | Level : Senior | Focus : Program and Project Management | Experience with the company :

EI design always has a solution no matter the complexity of the project

Aug 14, 2017

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Responsiveness, communication and quality of service.
What do you dislike? I have no comments. I am very pleased with the service.
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Marian C. — HR Consultant | Business Development | Recruiting

Industry : Human Resources | Company size : 1-10 | Level : Owner | Focus : Human Resources | Experience with the company :