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Liberate Reviews
eLearning Content ProvidersLiberate is a global learning transformation partner that helps organizations turn learning into a true business enabler. We work alongside L&D leaders to simplify complexity, scale capability, and drive measurable performance outcomes.
Performance Overview
Overall Rating
97%
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Achieved Results
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Communication
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Deadlines
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Quality of Service
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Responsiveness
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Value for Money
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Likelihood to Recommend
Fantastic service and great value for money product
Sep 19, 2017
What do you like best?
They're so easy to do business with - responsive, agile, attention to detail, never let you down on deadlines or quality. Great business partner.
What do you dislike?
Sometimes I have had to be pragmatic on how information is presented using their Mohive template, however, using this authoring tool was our business decision and they have other tools they can use - so this is more our limitation than theirs.
smart, dedicated and creative team
Sep 19, 2017
What do you like best?
The team and talent. Their work quality is good - illustrations, navigation, ideas on games etc. Open to feedback - everything that I had expressed my concern over has been acted on. Customer Focus - we are a small team, new to L&D - our requirements keep changing even beyond the SOW signing - they have always taken into consideration our viewpoint
What do you dislike?
They seem to be working well in a planned way. During times when my requirements have changed, the team has taken 2-3 days to come back to me with a revised schedule. I would have preferred if they quickly turn around and tell me what is possible and when and what is not.
Very Responsive, with an eye for detail and extremely flexible!
Aug 29, 2017
What do you like best?
Their ability to understand requirements, provide key inputs in learning and also their ability to ensure that the customer is satisfied completely. They've consistently gone the extra mile to deliver quality learning products, while also ensuring a learning is clearly and concisely represented.
What do you dislike?
Don't have too much to say in this department.... Their ability to get to the most granular level sometimes leaves users a bit lost, but they've always compensated by simplifying things by giving visual samples, etc... to ensure that users fully understand what they are saying.
EI Design has exhibited a great degree of knowledge and professionalism.
Aug 25, 2017
What do you like best?
Timely response to inquiries and keeping projects on track. Great final products.
What do you dislike?
Phone conferences are difficult to understand the English. The top level communicates extremely well. However when conference calls with Webex the Leaders were very difficult to understand which is made worse by the echo in the room. It was not a big issue for us but when we included our clients in the conversation it was a bit uncomfortable for them to keep asking for a repeat of sentences. I suggest having a really clear English speaker there to translate when needed.