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LearnUpon Reviews
Learning Management Systems (LMS)LearnUpon is an Agentic Learning Platform that moves beyond the limits of the traditional LMS with intelligent agents that take on the operational load, freeing your team's energy to focus on strategic impact.
Pricing
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Who Uses This Software?
We help midsized enterprises focused on building human capability across their employee workforce, customer base, and membership.
LearnUpon Reviews 2026: Pros & Cons, Ratings & more – Page 3
Is LearnUpon the right solution for you? Read verified LearnUpon reviews from people in industries like yours to make a confident choice.
Pros
- Ease of Use & Navigation Users frequently describe LearnUpon as intuitive and easy to navigate, allowing both administrators and learners to get up to speed quickly without technical complexity.
- Customer Support & Service Customer support is one of the most consistently praised aspects, with reviewers highlighting responsive, knowledgeable teams and strong customer success guidance.
- Implementation & Onboarding Many reviewers note a smooth implementation process, supported by onboarding assistance that helps teams configure and launch the platform efficiently.
- User Experience & Engagement The platform delivers a positive user experience for both admins and learners, with a clean interface and workflows that support engagement and usability.
- Performance & Reliability LearnUpon is commonly described as stable and reliable, performing well across different training use cases without major technical disruptions.
Cons
- Reporting & Analytics Issues Several users mention that reporting functionality could be more advanced or flexible, especially for organizations needing deeper analytics.
- Limited Features / Missing Tools Some reviews point out that certain advanced LMS features or automations are missing or less developed compared to more complex enterprise platforms.
- Complexity in Specific Workflows While generally easy to use, certain workflows (e.g. webinar registration or specific admin actions) can feel less intuitive and require extra steps.
- Feature Activation & Configuration A few users note that some features require activation or assistance from Customer Success, adding friction during setup.
- Minor Performance or Usability Quirks Occasional small delays or usability inconsistencies are mentioned, though they do not significantly impact overall platform usage
Performance Overview
Overall Rating
92%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
It does everything we need it to do. It's easy to use as an administrator and as a learner.
Aug 1, 2024
What do you like best?
I like that it's very easy to use - to develop courses and to take them as a learner. It's easy to preview modules and make corrections on the fly.
What do you dislike?
I can't think of anything that we dislike about it. The support has been amazing. I wish the logo on the home page could be made bigger.
LearnUpon is a great platform to use and intuitive! The team is lovely and extremely helpful. Love!
Jul 28, 2024
What do you like best?
It’s ver user friendly, learning curve was not difficult, user experience is also super friendly. Our test user group enjoyed using the platform to learn.
What do you dislike?
Not much not to like. The only thing I can think of is when it comes to groups there are some limitations. I was however able to find a work around, so still have the functionality I need just needed to be creative. Might just be my learning curve as well.
LearnUpon is powerful yet easy to use on every front
Jul 22, 2024
What do you like best?
I like the fact that LearnUpon allowed us to scale up quickly without the need for a tech person to get us started. Our team has been able to pick it up and get to work right away.
What do you dislike?
There really is nothing to like the least. There are some features that we don't use, such as the e-commerce store because we don't have a use for them, but that is just because it doesn't fit our use-case.
Learn Upon LMS is an excellent, lightweight system that helps me serve my customers the way I want
Jun 23, 2024
What do you like best?
Ease of use, implementation, and integration makes it a simple experience for customers to log in and take training courses. Learn Upon's modular portal functionality lets me build custom training sites for various customer bases and personas across my company. I can build enrollment rules and easily manage my user base with groups and various reports.
What do you dislike?
I use a fully customized Learn Upon portal, and while this implementation has been successful, there is still room for improvement with some areas of customization
User friendly and easy to implement in a matter of months
Jun 7, 2024
What do you like best?
Users find the platform easy to navigate and sign up and complete courses. We doubled our completion rates compared to our previous system.
What do you dislike?
Learning paths could use some improvement to provide flexibility for users to follow a path based on their specific needs in course content.
Wonderful software with some amazing support. Very happy!
Jun 3, 2024
What do you like best?
We are using LearnUpon for our elearning needs, both internally and with clients. The support is by far the best feature, every time we have had a question it is quickly answered. They also go the extra mile to confirm and workshop workflow discussions.
What do you dislike?
There are several little things - such as the ability to lock a course behind another course. This is specific to our practice, however, as we do not utilize learning paths.
LearnUpon is very easy to set-up and use for learners and admin.
May 28, 2024
What do you like best?
The user interface is very intuitive for both the learner and administrative staff. Customer service is top notch!
What do you dislike?
Because we are a nonprofit that trains people outside of our organization, there are a few workarounds to make that happen. LearnUpon staff are always very helpful! They help me figure out a way in my unique situation.
LearnUpon is easy to use and has an excellent customer success team.
Apr 18, 2024
What do you like best?
LearnUpon is incredibly easy to learn. I am pretty technologically savvy, I had no prior instructional design experience before working with LearnUpon. I am now managing our online learning platform through LearnUpon. Their customer success and support teams make using the system a joy, knowing that someone actually cares about your experience is hard to find these days.
What do you dislike?
There was difficulty when using the store via Shopify. However, they provide their own store that is extremely easy to use. We just needed Shopify because we wanted our store limited to a certain group of people so we needed the password protection that Shopify offered. It may have been user error but getting the Shopify integration working took quite a bit of time but the support and success team was there every bit of the way.
A solid learning platform that we implemented in weeks versus months.
Mar 29, 2024
What do you like best?
Our organization went from no learning platform to LearnUpon in weeks. LearnUpon's customer service is above average, and this says a lot. I'm talking about sales, account management, customer success, customer support, and any team member I have ever dealt with. The implementation was straightforward, and our SSO, Teams, and Zoom integrations were easy. Since LearnUpon was built from the ground up, it has all the fundamental features to administer to users, groups, courses, etc., and learn.
What do you dislike?
There are a few quirks, though. Here are some examples. When a learner is disabled, there is no visual indicator until you click into their profile. There are workarounds; however, these are additional steps. Adding custom content to a learner's Home page would be nice. Also, I'd love a report that tells me what keywords were searched, which had results, and which did not.
We like this LMS because we were able to shape the product to meet our audience from several angles.
Jul 27, 2023
What do you like best?
The best part is knowing that my ideas, suggestions, and needs are heard by the LearnUpon team. Tickets are addressed efficiently and everyone is kind. I enjoy representing use-cases they hadn't thought of yet.
What do you dislike?
They have launched a few features without adequate quality assurance, which produced bugs for users. The innovations have great potential, they just need to test more scenarios before unveiling to everyone, and especially before turning off the former way of doing things.
