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LearnUpon Reviews
Learning Management Systems (LMS)LearnUpon is an Agentic Learning Platform that moves beyond the limits of the traditional LMS with intelligent agents that take on the operational load, freeing your team's energy to focus on strategic impact.
Pricing
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Who Uses This Software?
We help midsized enterprises focused on building human capability across their employee workforce, customer base, and membership.
LearnUpon Reviews 2026: Pros & Cons, Ratings & more – Page 4
Is LearnUpon the right solution for you? Read verified LearnUpon reviews from people in industries like yours to make a confident choice.
Pros
- Ease of Use & Navigation Users frequently describe LearnUpon as intuitive and easy to navigate, allowing both administrators and learners to get up to speed quickly without technical complexity.
- Customer Support & Service Customer support is one of the most consistently praised aspects, with reviewers highlighting responsive, knowledgeable teams and strong customer success guidance.
- Implementation & Onboarding Many reviewers note a smooth implementation process, supported by onboarding assistance that helps teams configure and launch the platform efficiently.
- User Experience & Engagement The platform delivers a positive user experience for both admins and learners, with a clean interface and workflows that support engagement and usability.
- Performance & Reliability LearnUpon is commonly described as stable and reliable, performing well across different training use cases without major technical disruptions.
Cons
- Reporting & Analytics Issues Several users mention that reporting functionality could be more advanced or flexible, especially for organizations needing deeper analytics.
- Limited Features / Missing Tools Some reviews point out that certain advanced LMS features or automations are missing or less developed compared to more complex enterprise platforms.
- Complexity in Specific Workflows While generally easy to use, certain workflows (e.g. webinar registration or specific admin actions) can feel less intuitive and require extra steps.
- Feature Activation & Configuration A few users note that some features require activation or assistance from Customer Success, adding friction during setup.
- Minor Performance or Usability Quirks Occasional small delays or usability inconsistencies are mentioned, though they do not significantly impact overall platform usage
Performance Overview
Overall Rating
92%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
LearnUpon LMS helps us meet the needs of our team.
Jul 21, 2023
What do you like best?
The customer service is top-notch! My Customer Success Specialist, Tara Kenny, has been with me the entire time. She is very responsive and engaging. She knows my capacity and my goals and helps me reach them. When a Hurricane hit one of our territories last fall, I received a personal email of concern from her. It blew us all away that they thought of us and reached out. Top notch customer support and service.
What do you dislike?
In the modules, I wish I could rename my attachments vs. But the great part about LearnUpon LMS is they heard my feedback and they are working to incorporate that functionality in future updates. They embrace and incorporate feedback.
Top notch LMS with exceptional customer service and support!
Jul 19, 2023
What do you like best?
By far, the best feature of LearnUpon is its people. The customer support they provide is the best I've ever experienced. As far as the system itself: The catalog is very user-friendly and I love the ability to create banners. The gamification features encourage engagement and we offer swag to monthly top learners. We have multiple portals in use which helps keep content better organized by audience and allows us the flexibility to have each portal managed by only the people needed.
What do you dislike?
There is one area of the platform that we don't really utilize fully due to its functionality, and that's the forums. I know this is something LearnUpon is looking into updating, and I can't wait to see the improvements.
Useful and useable platform with responsive support team
Jul 14, 2023
What do you like best?
I most like the ease of UI navigation, ability to build custom reports, batch upload feature for Admins, and ability to provide resources to users with the ability to restrict by groups.
What do you dislike?
I least like that exports only provide 10,000 rows of data, can't create a customizable home page for those other than Admins, and limited/not customizable user roles/permissions.
LearnUpon is the perfect LMS for our needs and it’s easy to use for both our admin team and users
Jul 6, 2023
What do you like best?
The branded sub-portal feature is by far the easiest to use of all the LMS’s is have experienced and the ability to license courses to each portal means that we can retain overall control while allowing clients flexibility within their own training programmes.
What do you dislike?
One area I would like to see expanded upon is their learning paths. Whilst they work very well for linear learning pathways it would be nice to see the ability for either some sort of module choices or a ‘credits’ system whereby learners have individual flexibility within their learning pathway over which courses to do to complete their learning path.
LearnUpon is a robust, but affordable LMS. The support team is absolutely the best!
Jun 29, 2023
What do you like best?
LearnUpon provides the functionality needed for a robust training program. I highly recommend the system and support you receive. Great company, great support! The system is user friendly and successful implement of multiple portals was done in a matter of weeks. Being able to deliver content successfully on various devices without using Flash was a requirement and LearnUpon provides the ability to do that with ease.
What do you dislike?
You cannot use the LMS to deliver external surveys without registration, but that is the only issue I can think of.
We absolutely love LearnUpon - well designed, and a really cool team
Jun 22, 2023
What do you like best?
This is the 3rd LMS we have used. We've had bad experiences in the past, particularly in terms of customer support. LearnUpon just works. Everything is laid out where you expect it to be. The labels are simple - very intuitive. Any time we have run into a problem their support team gets us back on track quickly. The first time we created a support ticket our team were amazed that someone emailed back so quickly - but it seems to be the norm with them 😀
What do you dislike?
Nothing that I can think of really. They listen to feedback which is great. The product keeps improving
An incredibly reliable LMS that gets the basics right
May 11, 2022
What do you like best?
We're still impressed by how quick and easy it is to set up a new training portal. With over 200 separate client portals, a lot of our work is around portal setup. We can create a populated portal within about 10mins - this includes branding, courses and accounts. The support is always very friendly and responsive. I don't believe we've ever had a query go unanswered. The LMS simply works. We've come from other systems that don't track, lose data and crash. LearnUpon never lets us down.
What do you dislike?
Occasionally there might be a new feature that doesn't suit our workflow, but we have quite specific processes in our consultancy.
Very user friendly. It gives our clients a great experience.
Mar 25, 2022
What do you like best?
It saves me so much time. It's easy to implement and manage. It has opened up so much time on my schedule.
What do you dislike?
That I can't change a course once published. We are a business that is constantly changing to meet our clients needs, therefore being able to change a course once published would be something we would love to have.
LearnUpon is incredibly user-friendly and met all of our regulatory requirements for our business
Mar 11, 2022
What do you like best?
I love that it was equally as easy to set up a training program through LearnUpon as it was for our employees to use the platform for their trainings. I am able to enrol employees at the touch of a button and if I ever have a trouble with LearnUpon their support team are the most helpful crew I have ever experienced. I love LearnUpon.
What do you dislike?
With the current settings I am unable to give multiple access rights to employees who need it, for example a manager cannot also be an instructor. That being said I addressed this with the LearnUpon team and they were very helpful offering me alternative solutions until this feature is enabled.
The right size and features for our small business
Mar 6, 2022
What do you like best?
The flexibility in plans and the ability to scale up as we grow. The responsiveness of the staff. The ability to work across platforms.
What do you dislike?
There are a few organizational items that could be improved, but we've been told they're on the way.
